Experienced leader with over 20 years in quality and manufacturing in a fast-paced operation. Customer-focused professional skilled at meeting manufacturing demand and collaborating with cross-functional teams. Known for being hardworking, reliable, and possessing strong problem-solving skills. Highly organized and proactive in completing tasks.
· Spearheaded creation and implementation of work instructions and procedures, which led to overall quality improvements.
· Trained and developed employees in effort to contribute to overall professional growth.
· Decided which products were defective and which ones were acceptable.
· Inspected incoming raw material shipments, in process work orders, and outbound shipments for compliance with quality standards agreed upon in vendor contracts, reporting discrepancies, as necessary.
· Deliver reports on quality control metrics to internal departments for analyst and improvements.
· Devised quality control processes.
· Managed company onboarding processes, interviewing and selecting new quality assurance personnel and cultivating teamwork and technical proficiency in training.
· Investigated and determined the cause of bad quality work.
· Planned and assigned work for Quality Team.
· Ensure all employees are following safety and Quality requirements.
· Strictly followed all health, safety, and legal standards.
· Review specifications for products to ensure they were correct.
· Identified deviations in finished products from quality standards, isolating causes within production process and devising solutions to increase consistency.
· Quality training each month for both plants and Management team.
· Responsible for reducing scrap by 1% each year.