Experienced leader prepared for a senior management role, focusing on strategic planning and organizational growth. Skilled in fostering team collaboration, driving results through effective leadership and adaptability. Strong in financial management, logistics, project management, decision-making, and communication. Recognized for reliability and navigating changing environments. Collaborative leader who partners with coworkers to promote an engaged and empowering work culture. Demonstrated strengths in building and maintaining relationships with a diverse range of stakeholders in dynamic, fast-paced settings. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with a swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
17
17
years of professional experience
Work History
Division Chief, Strategic Planning
Department of State
02.2021 - Current
Serves as a principal advisor to the Deputy Assistant Secretary of Passport Services, Managing Directors, Office Directors, and Regional Directors providing advice on complex matters associated with Passport program operations and initiatives involving budgetary, financial planning, acquisition, operations, workforce management, statistical analysis, strategic planning and reporting and the data integrity assurance in support of Passport Agencies/Centers
Recommends policies, philosophies, and concepts regarding planning, programming, budgeting and control of resources, the protection of advanced technologies and programs, and regulation of prospective workload
Plans, organizes, and directs the programming, budget formulation, review and presentation
Directs the ongoing analysis of changes in legislation, policy, and priorities that impact Passport Services planning process including the levels of demand for the services provided by Passport Services
Serves as a subject matter expert and senior advisor providing authoritative advice and guidance to management officials throughout PPT, CA, and the Department on all matters related to the functions and responsibilities assigned
Performs the full scope of delegated supervisory and managerial authorities that ensure the functions of the assigned organization are performed in a highly efficient and effective manner
Provides analysis and evaluates management problems and develops solutions for senior leadership
Provides resource management to staff, projecting and forecast salary costs to provide analysis of trends, statistical data, and distribution of resources
Conducts briefings to senior leadership on sensitive, complex, and highly visible projects with government wide impacts
Maintains internal controls to safeguard resources from waste, fraud, unauthorized use, and or misappropriation
Directly supervise twenty-one employees (thirteen full-time civilians and eight full-time contractors): sets and adjusts short- and long-term priorities, establishes schedules, assigns, manages, reviews and analyzes workload analysis prepared by subordinates, documents performance, identifies and resolves issues and provides support, coaching and motivation to all employees in accordance with operating standards
Directs the development, implementation, and evaluation of processes and procedures in order to ensure effectiveness and productivity
Analyzes and defends proposed changes to organizational priorities, funding, and staffing levels
Evaluates performance, writes and approves promotions and awards, approves requests for leave, identifies training needs, keeps employees informed, counseled, and takes disciplinary actions up to and including termination
Experience in leading an organization through change, developing, and implementing strategic plans ranging from both short-term to long-term action plans
Passport representative in the drafting of the FY 2022 - FY 2026 Joint Strategic Plan and the Functional Bureau Strategy, drafted statements of organizational policy and resource requirements
Directed the drafting of outline and led team in the re-write of the FY 2022 - FY 2026 Passport Strategic Plan with final released in September 2022
Directed the development, implementation, and evaluation of the coordination and preparation of the demand forecasts for passport
Directs team of statisticians, projecting and forecasting changes in current demand and future demand by reviewing and analyzing data on historical trends, cyclical patterns and incorporating data from google clicks to predict future travel patterns for U.S Citizens
Negotiates and prepares annual Budget Resource Requests (BRR) including detailed business cases to support funding requirements
Directs the review, analysis, interpretation, and implementation of legislative policy to include budget guidance and instructions from the House and Senate, OMB, DOS, and CA
Prepares a variety of budget schedules and other statistical and narrative documentation needed to defend budget requirements to CA, DOS, and OMB
Responsible for the budget formulation, justification, presentation, defense, and execution of the Passport Services budget
In FY 2024, led the team in formulating, briefing, and defending the FY 2026 BRR of $1,218.0M with a demand forecast of 21.8 million applications and executed the FY 2024 Congressional Notification budget of $1.428.7M with a demand forecast of 20.5 million applications
Through extensive planning, obligated the FY 2024 budget to 99.99 percent, allowing passport to complete several projects previously delayed
Analyzes and interprets financial information to create reports and provide recommendations to leadership on legislative changes to policy concerning fiscal planning
Processed, reviewed, and analyzed financial data to identify trends and variances from plan
Identified problem areas, researched, and implemented a course of action to correct problems
Developed current and long-range operating plans
Analyzed and evaluated proposed program requirements and project control schedules
Optimized resource allocation by identifying opportunities for cost reduction while maintaining high-quality outputs.
Navigated complex negotiations with stakeholders, resulting in mutually beneficial agreements that advanced division interests.
Implemented risk management strategies to identify potential issues early on, mitigating threats to project timelines or deliverables.
Resolved conflicts swiftly and professionally, fostering an environment of trust within the team dynamic.
Manages the oversight of contract portfolio valued over $1.8B and controls an inventory of blank passport books and cards valued at over $450M
Collaborated with other departments to develop cross-functional initiatives for organizational success.
Briefs leadership on complex issues regarding three labor contract and one call center contract
Mentored junior staff members, providing guidance and support for their professional growth and development.
To provide improvement in the oversight of passport contracts, re-structured contract team into three teams, each team led by a level III COR, each team managing 10 to 15 contracts with value of $400 to $800M, and each team developing an additional two CORs at the level I or level II with additional contract support analyst (non-COR) to provide administrative support
Built lasting relationships with external partners, expanding opportunities for collaboration across various industries.
Developing the team of CORs is important for the future of passport operations and providing continuity of operations
Team is currently re-competing our four largest contracts valued at over $1.6B
Reviews and analyzes organizational structure, staffing, operational policies, and procedures to ensure compliance with personnel regulations
Promoted a culture of excellence by recognizing outstanding achievements and fostering collaboration among team members.
Oversaw proper implementation of best practices, policies and procedures in alignment with regulations and operational needs.
Deputy Chief Budget Execution Division
National Oceanic and Atmospheric Administration
09.2015 - 02.2021
Directed functions for Workforce Management, Employee Development, Performance Management Coordination, Personal Property, Facilities, Security, Safety, Environmental Compliance, Budget Execution, Financial Management, Acquisitions/Contracting, Grants Management, Travel, Space Management, and Occupant Emergency Planning
Supervise staff by planning, assigning, and reviewing work
Conducts performance appraisals and evaluation of staff
Arranges and provides training and development
Advised the Chief Financial Officer/Budget Director in establishing program priorities, program changes, new initiative, retrenchment actions, and resource allocations
Assists Chief of Budget Execution Division in briefing NOAA Budget on status of budget execution
Directs Budget and Financial Management Analyst's in preparation of monthly and quarterly variance analysis; planning, developing, and coordinating program for budget execution
Conducts reviews of the financial and administrative status of programs
Operates as the agency focal point for ensuring that the entry of apportionments and allotments are accurately recorded in the Commerce Business System (CBS) throughout the fiscal year based on justifiable documentation
Produced NOAA carryover and initial mandatory apportionments (SF132) that were approved for start of FY 2019 to allow NOAA to continue executing mission in mandatory accounts and previous year approved discretionary apportionments
Allowed NOAA to be able to accurately track funding to make sure funds usage is proper and ADA violations are avoided
Deadlines are met in a timely manner giving BEX a positive reputation within NOAA, DOC, and external entities
Lead the NOAA response for multiple OMB Budget Data Requests (BDRS) to allow timely response of accurate information for OMB and Congressional use
Lead the DOC trial of the new OMB MAX Collect apportionment tracking system to identify issues and problems to allow smooth agency wide implementation
Provided agency guidance for the development and tracking of fiscal performance and adherence to agency policy and procedures
NOAA was able to accurately track funding to make sure funds usage is proper and ADA violations are avoided
Lead the way in NOAA BEX developing a reputation of always willing to assist customers whenever needed with budgeting issues and concerns
Assist NOAA BEX in problem solving as needed with customers
Customers gained trust and confidence in the information and guidance provided
Validates accuracy for Finance produced SF133, to allow proper reporting to US Treasury
Directed the instruction and advised line office personnel in the development process of materials and data relevant to their line office budgets such as initial and final plans
Developed excellent working relationships with all LOs
LOs have trust in me and call me for responses and assistance that can be counted on as accurate
Provided analysis and recommendations to senior managers on financial management issues, spending patterns
Responded to questions and information requests from OMB, DOC, other NOAA Sr
Management, line/staff offices and other interested parties, providing written/oral guidance with timely and quality responses
Knowledgeable with all NOAA Line and Staff Budgets to afford NOAA BEX the ability to provide oversight and promptly advise and answer questions and concerns relating to Budget Execution
Analyze current allocation tables and line office plans for President’s Budget, House, Senate, and Conference Marks
Senior Civilian
U.S. Army
11.2011 - 09.2015
Collaborated with the Command and senior leadership on all matters pertaining to the regional mission
Utilized the knowledge of total regional operations and broad managerial capability reviews and evaluates the effectiveness and efficiency with which all regions and staff office performing their mission
Advised and conducted the review, negotiation, direction and evaluation of building designs, costs, and schedules
Worked effectively in fast-paced environments.
Analyzed allocations and requests for feasibility studies and compatibility with Department of Defense Strategic Plan for region, performance plans and projected budgets
Proven ability to learn quickly and adapt to new situations.
Experienced in leading on a realty program for USTRANSCOM in the CENTCOM AOR, including real property capital planning, space management and space allocations standards for a portfolio worth over $2B
Assisted with day-to-day operations, working efficiently and productively with all team members.
Experienced in leading construction programs, including on planning, acquisitions, design, cost, contracting, construction management, commissioning, project turnover, close-out and lessons learned
Organized and detail-oriented with a strong work ethic.
Provided contracting and acquisition management oversight, technical direction, guidance, and support critical to the successful and timely accomplishment of the command mission
Used critical thinking to break down problems, evaluate solutions and make decisions.
Managed the CENTCOM transportation contract valued at $3.2M per year
Proved successful working within tight deadlines and a fast-paced environment.
Provided oversight in the transport of all supplies and material in and out of the CENTCOM AOR supporting Department of Defense, Department of State and providing humanitarian logistical support in the transportation of goods through the AOR
Demonstrated strong organizational and time management skills while managing multiple projects.
Directly supported two geographically dispersed battalions and 5 detachments; including all military, civilians and contractors in the CENTCOM AOR
Served as the principal advisor to the Brigade Commander, Deputy to Commander, Battalion SGM, and their subordinates in the areas of office support services, administration, personnel management, document control, logistics, and a variety of other administrative matters
Provided command resource management to staff projecting and forecast salary costs and to provide analysis of trends, statistical data, and distribution of resources
Served as the focal point for civilian payroll matters
Served as liaison between employees, managers, and CPOC
Directed the coordination, preparation and processing of personnel related actions for civilian employees, to include annual performance appraisals, incentive awards, training requests, SF-52 preparation for appointments, promotions, reassignments, removals, details, etc
Acted as on-site personnel advisor on technical and policy-related personnel matters
Informed management officials and supervisors on their personnel management responsibilities such as appraising, counseling, and developing employees and made recommendations regarding operational changes that affect personnel management issues
Provided positive assistance in the solution of problems of morale, turnover, working conditions, low production, review channels and job dilution or expansions
Set priorities and established schedules; evaluated performance, recommended promotions and awards; approved requests for leave; identified training needs; kept employees informed; counseled; and took disciplinary actions by using AUTO-NOA,DTS, DCPDS, MyBiz and TFMS
Interpreted numerous regulations and policies
Interpreted statutes, Code of Federal Regulations, Federal Personnel Manual and Supplements, Civilian Personnel Regulations, staffing guides, operating manuals, local regulations and other personnel regulations, policies and directives, and provides guidance and advice to management and personnel at all levels
Maintained files and documents on all actions, coordinated actions with appropriate staff or supervisor as needed
Completed and reviewed numerous reports; analyzed trends, timeliness of processing actions, and status of numerous actions and identified deficiencies or discrepancies; determined improvements or changes in procedures; and prepared status reports and findings recommending plans to improve efficiency of processing actions and solutions to eliminate recurrence of unfavorable conditions
Provided advice and assistance to managers and supervisors on complex personnel management matters involving staffing, recruitment and placement actions
Analyzed command missions, management objectives and organizational goals, projecting personnel needs and potential problems
Provided advice and assistance to the command regarding loss of skilled employees, recruitment and hire lag problems, expansion or decrease in missions, merit promotion, reassignments, reduction-in-force, details and numerous other placement actions
Interpreted and explained all regulatory and procedural requirements for all staffing, recruitment and placement actions
Initiated, monitored and tracked all requests for personnel actions (RPAs) for the command
Responsible for the budget formulation, justification, presentation, defense, and execution of Transportation TWCF resources (FY15 $2.1B)
Reviewed, interpreted and implemented DOD, USTRANSCOM, DA, and MSDDC budget guidance and instructions
Facilitated development of Capital Purchase Program (CPP) budget
Prepared a variety of budget schedules and other statistical and narrative documentation needed to defend budget requirements to DA, and USTRANSCOM, and OSD
Monitored and evaluated monthly budget execution for the 595th budget (FY15 - $111.2M) and earned revenue (FY14 - $1.4B) in the USCENTCOM AOR
Processed, reviewed, and analyzed financial data to identify trends and variances from plan
Identified problem areas, researched, and implemented a course of action to correct problems
Developed current and long-range operating plans
Analyzed and evaluated proposed program requirements and project control schedules
Assigned as ODTA for DTS and APC for GTCC and responsible for over 300 travelers
Self-motivated, with a strong sense of personal responsibility.
Budget Analyst
U.S. Army
12.2007 - 11.2011
Served as the expert financial advisor on USTRANSCOM's Planning, Programming, Budgeting Execution (PPBE) Integration, financial and data analysis to the Chief Financial Officer (General Officer/SES), directorates and supporting DoD agencies on the Transportation Working Capital Fund (TWCF)
USTRANSCOM J8 lead for legislative activities requiring collaboration across the Department legislative community and expert knowledge of Capital Hill activities
Provided advice to senior leadership regarding efficiencies, and programming alignment to organizational goals
Served as expert on the redesign and technical development of Defense Travel System (DTS)
Ensured platform was user friendly, allowed for use of several lines of accounting to allow cross organizational travel and created transparency in Defense travel spending
Education
Bachelor's degree - Aviation Business Admin
Embry Riddle Aeronautical University
Daytona Beach, FL
12.1989
Skills
Workload prioritization
Workforce Development
Resource Management
Customer service
Analytical Problem-Solving
Relationship building
Records and database management
Operations management
Risk assessment
Strategic planning
Project management
Awards
2023, Cash Award, DOS
2023, Superior Honor Award, DOS
2022, QSI, DOS
2022, Superior Honor Award, DOS
2022, Superior Honor Award, DOS
2016-2021, Cash Awards, DOC
01/01/15, Meritorious Service Award, DOD
Phone - Evening
618-334-2045
Timeline
Division Chief, Strategic Planning
Department of State
02.2021 - Current
Deputy Chief Budget Execution Division
National Oceanic and Atmospheric Administration
09.2015 - 02.2021
Senior Civilian
U.S. Army
11.2011 - 09.2015
Budget Analyst
U.S. Army
12.2007 - 11.2011
Bachelor's degree - Aviation Business Admin
Embry Riddle Aeronautical University
Similar Profiles
Eddie CallowayEddie Calloway
Management Officer at Department of StateManagement Officer at Department of State