Jonique Doll

•Conduct intakes and complete Individual Service Strategies
• Maintain a caseload of approximately 75 participants, including bi-weekly check-ins and referrals to address
barriers to employment
• Provide individualized guidance for participants in their pursuit of college and/or career opportunities,
including close collaboration with the Job Developer, Education Specialist, and relevant community partners
and resources
• Complete and submit a monthly case note for each participant, per DYCD standards
• Collect and submit quarterly attainments for each participant, per DYCD standards
• Coordinate with Director and Education Specialist to prepare cohort schedules, including: training,
administration/proctoring, and validation of credentials to be achieved through program activities

• Communicated with supervisor regarding issues related to case management, resourcing, service collaboration and development of new resources.
• Served as case coordinator, assuming responsibility for complex, high-volume assignments and guiding endeavors to successful completion.
• Provided safety planning, crisis intervention, and case management to clients.
• Made appropriate referrals, monitored client services in appropriate time frames, sought supervisory guidance as required, documented services provided and completed departmental billing procedures.

• Visited home environments to help clients develop comprehensive life, technical and job skills.
• Reported child abuse in accordance with legal standards of mandatory reporters.
• Planned, promoted and managed parent workshops on assisting children in attaining academic success.
• Provided new and expectant parents with support to met the challenges of parenting and ensure the healthy development of their children.

• Assisted the individuals with their independence and well-being.
• Maintained clean, safe and well-organized patient environment.
• Monitored progress and documented patient health status changes to keep care team updated.
• Administered medication as directed by physician.
• Provided one to one care in their home and community

• Completed proper sanitation and cleaning of equipment and work areas between patients.
• Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
• Stocked phlebotomy cart or carrier with appropriate supplies.

• Offered guidance and advice to help cultivate self-esteem and community involvement.
• Communicated closely with other counselors to devise programs and activities based on developmental and academic levels.
• Identified risk and resiliency factors within individual youth, peer group, family, school and community and developed strategies for intervention