Summary
Overview
Work History
Education
Skills
Timeline
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Jonis Charles

Shawano,WI

Summary

Business professional with keen eye for administrative excellence and customer service. Proven track record in managing reception duties with high accuracy, ensuring smooth daily operations and client satisfaction. Thrives in team settings and adapts to dynamic demands, showcasing proficiency in multitasking and problem-solving.

Overview

19
19
years of professional experience

Work History

Volunteer

ThedaCare Medical Center
01.2016 - 01.2019
  • Answering Telephone
  • Creating files
  • Greeting Patients
  • Writing feedback notices for physicians
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Used strong interpersonal communication skills to convey information to others.

Merchandise Recovery

Burlington Coat Factory
01.2006 - 01.2007
  • Customer Service
  • Retail Sales
  • Ticketing Merchandise
  • Assisted in annual inventory counts for accurate record keeping of merchandise stock levels within the store.
  • Streamlined merchandise processing by accurately receiving shipments and properly tagging products.
  • Coordinated seamless and timely execution of seasonal merchandise transitions, keeping store displays fresh and relevant.

Receptionist

Sussex and Reilly Real Estate
01.2000 - 01.2001
  • Responding promptly to voicemails from our valued clientele
  • Opening & closing the company premises
  • Confirmed appointments, communicated with clients, and updated client records.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Answered phone promptly and directed incoming calls to correct offices.

Education

Paralegal Program -

Northeastern Wisconsin Technical College
01.2023

Legal Secretary Certificate -

Catherine College
01.1994

Skills

  • Clerk duties
  • Directing clients
  • Excellent record keeper
  • Precision to detail
  • 35 wpm
  • Accounts payable
  • Community service
  • Flexible schedule
  • Customer service
  • Answering phones
  • Data entry
  • Administrative tasks

Timeline

Volunteer

ThedaCare Medical Center
01.2016 - 01.2019

Merchandise Recovery

Burlington Coat Factory
01.2006 - 01.2007

Receptionist

Sussex and Reilly Real Estate
01.2000 - 01.2001

Legal Secretary Certificate -

Catherine College

Paralegal Program -

Northeastern Wisconsin Technical College

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Jonis Charles