Jonise Braddox
Memphis,TN
Summary
Accomplished operations leader with a history of enhancing efficiency in warehouse settings and strengthening client relationships. Skilled in team supervision and process optimization, with proven ability to coordinate cross-functional efforts. Commitment to detail and continuous improvement supports operational excellence.
Overview
10
10
years of professional experience
Work History
Lead Associate
Protective Industrial Products, Inc.
04.2019 - 09.2025
- Reduced downtime and improved output quality through implemented process enhancements.
- Increased service delivery efficiency by streamlining departmental communication.
- Maintained industry compliance through regular training session facilitation.
- Provided mentorship on safety protocols to ensure optimal equipment use.
- Enhanced productivity and operational efficiency by overseeing workflow processes.
- Strengthened client relationships through effective communication and rapid issue resolution.
- Evaluated team member performance regularly, providing constructive feedback for continuous improvement.
- Led cross-functional teams for successful project completion, ensuring timely delivery and high-quality results.
- Built strong relationships with customers through positive attitude and attentive response.
- Presented project updates to senior leadership regularly, highlighting successes as well as potential risks or challenges faced during execution stages.
- Initiated timely response to emails, voicemails, and written correspondence.
- Directed automation of office procedures such as correspondence management, recordkeeping and online communications.
- Completed daily logs for management review.
- Processed incoming and outgoing shipments, ensuring accuracy in documentation and inventory management
- Operated shipping software to track orders and update shipment statuses efficiently
- Conducted quality checks on packages to confirm compliance with shipping standards
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Maintained accurate inventory records, ensuring seamless order processing and shipment tracking.
- Handled day-to-day shipping and receiving overseeing more than Number packages per day.
- Conducted research to address shipping errors and packaging mistakes.
Shipping Clerk
PSP Solutions
08.2017 - 04.2019
- Enhanced shipping performance through optimal packing and labeling techniques.
- Maintained cleanliness and safety standards in the warehouse, minimizing hazards.
- Trained new employees on best practices for material handling and equipment use.
- Managed accurate inventory records, ensuring smooth order processing and tracking.
- Conducted comprehensive quality checks on outgoing packages to uphold shipping standards.
- Expedited order fulfillment by accurately picking, packing, and shipping products to customers.
- Coordinated urgent shipments, guaranteeing timely delivery while maintaining quality.
Material Handler
SMX Staff Management
11.2016 - 08.2017
- Ensured cleanliness and safety standards in warehouse environment to minimize hazards.
- Streamlined material handling procedures through collaboration, enhancing workflow efficiency.
- Coordinated with team members for timely task completion and maintained high-quality work standards.
- Reviewed production, work, and shipping orders to determine items for movement and distribution.
- Trained new employees on best practices for material handling, developing skilled team members.
Order Picker
Technicolor
10.2015 - 11.2016
- Accurately picked and packed orders according to customer specifications and delivery schedules.
- Utilized warehouse management system for tracking orders and inventory accuracy.
- Excellent communication skills, both verbal and written.
- Reduced order processing time with the use of RF scanning equipment and inventory management software.
- Performed proper lifting and handling techniques to maintain safe working environment.
- Contributed to overall warehouse efficiency by assisting in other areas such as receiving, stocking, or shipping when required.
- Pulled orders quickly to maintain demanding productivity goals.
- Reviewed printed tickets or digital orders to get item numbers and merchandise locations.
- Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
Education
South Side High
Memphis, TNTimeline
Lead Associate
Protective Industrial Products, Inc.
04.2019 - 09.2025
Shipping Clerk
PSP Solutions
08.2017 - 04.2019
Material Handler
SMX Staff Management
11.2016 - 08.2017
Order Picker
Technicolor
10.2015 - 11.2016
South Side High
Skills
- Employee supervision
- Document management
- Staff training
- File maintenance
- Cross-functional team coordination
- Documentation and recordkeeping
- Effective communication
- Administrative background
- Excel spreadsheets
- Telephone and email etiquette
- Adaptability
- Staff supervision
- Multitasking
- Attention to detail
- Teamwork and collaboration
- Multi-line phone proficiency
- Document scanning
- Workflow management
- Inventory control
- Decision-making
- Organizational skills
- Reliability
- Problem-solving
- Customer service
- Policy implementation
- Performance monitoring
- Self motivation
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