Summary
Education
Skills
Websites
Timeline
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Jonise S. Walton

Doraville,GEORGIA

Summary

Forward-thinking people leader with proven track record of driving business strategy, training and delivering exceptional customer experience (internally and externally). Knowledgeable and dedicated customer service professional with extensive experience in all arena's of customer service. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Education

Bachelor of Arts - Economics

Spelman College
Atlanta, GA
05.2015

Skills


  • Organizational development
  • Multitasking
  • Data reconciliation reporting
  • Effective Communication
  • Multitasking Abilities
  • Employee Motivation
  • Problem-Solving
  • Decision-Making
  • Professionalism
  • Relationship Building
  • Complaint resolution
  • Team Leadership
  • Proficient in all Microsoft Office programs
  • Complaint Handling
  • Effective leader
  • Customer Service Management
  • Time management abilities
  • Organizational Skills
  • Data Management
  • Team Collaboration
  • Sound Judgment
  • Performance Improvement
  • Adaptability
  • Teamwork and Collaboration
  • Management Team Building
  • Written Communication
  • Interpersonal Communication
  • Excellent Communication
  • Managing employee relations

Timeline

Bachelor of Arts - Economics

Spelman College
Jonise S. Walton