Jonisha Parrott
Las Vegas,NV
Summary
Results-driven property management professional for 13 years with expertise in lease renewals, communication, and resident retention strategies. Known for building strong relationships with residents, coordinating property inspections, and ensuring compliance with lease agreements. Seeking a challenging opportunity to leverage my skills in enhancing tenant satisfaction and improving operational efficiency.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Maternity Leave and Family Bonding
Motherhood
2023.06 - Current
- Took a year off to welcome and bond with my newborn, focusing on family and personal development
- Utilized this time to enhance skills through online courses in Real Estate/Property Management and stay informed about industry developments
- Strengthened problem-solving and multitasking abilities while managing the demands of a new family member
- Networked with professionals in the field to maintain connections and prepare for a seamless reintegration into the workforce
Assistant Community Manager
Greystar
2022.04 - 2023.06
- Successfully managed lease-up processes, achieving peak occupancy within projected timelines
- Organized and executed various community events to foster a sense of community and improve tenant satisfaction
- Constructed marketing initiatives to drive traffic and potential lease security
- Managed all rent collections, distribution of late notices and eviction proceedings
- Collaborated with maintenance team to ensure timely completion of service requests, contributing to overall resident satisfaction.
- Upheld high standards of customer service for current and prospective tenants, addressing concerns promptly with effective problem-solving skills.
Assistant Community Manager
The Sterling Group
2020.04 - 2022.04
- Spearheaded resident communication efforts, including lease renewal reminders and distribution of resident packages
- Assisted in scheduling and conducting property inspections to assess maintenance needs and ensure resident satisfaction
- Implemented innovative resident retention strategies, resulting in a 20% increase in lease renewals
- Governed lease renewals, MTM and NTV processes from beginning to end
- Managed all rent collections, distribution of late notices and evictions
Property Management Specialist
JK Homes
2011.08 - 2020.04
- Created and implemented a maintenance structure to ensure owner and tenant satisfaction
- Maintained lease renewal and Renter's Insurance processes
- Assisted in organization and creation of company values, and day-to-day functioning
- Facilitated tenant move-ins and move-outs smoothly by coordinating schedules, inspections, and required documentation.
Education
Certificate - Texas Real Estate
Texas Real Estate School
Austin, TX05.2022
Skills
- Communication
- Administrative Experience
- Property Management
- Event Planning
- Office Management
- Conflict Resolution
- Financial Acumen
- Time Management
- Teamwork and Collaboration
- Marketing
- Problem-Solving
- Customer Service
Certification
Real Estate License
Timeline
Maternity Leave and Family Bonding
Motherhood
2023.06 - Current
Assistant Community Manager
Greystar
2022.04 - 2023.06
Assistant Community Manager
The Sterling Group
2020.04 - 2022.04
Property Management Specialist
JK Homes
2011.08 - 2020.04
Certificate - Texas Real Estate
Texas Real Estate School
Real Estate License
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