Jonissa Sinegal
Church Point,LA
Summary
Dedicated Team Leader with expertise in quality assurance initiatives, issue resolution and interpersonal communication. Proficient with project management, personnel training and production scheduling. Sets example for work ethic, punctuality and quality.
Overview
9
9
years of professional experience
Work History
Team Leader
Big Lots
Lafayette
01.2018 - 08.2024
- Coordinated team activities and delegated tasks to ensure efficient completion of projects.
- Developed strategies for problem solving and conflict resolution among team members.
- Conducted regular performance reviews to assess individual team member progress.
- Monitored daily workflow to ensure adherence to established policies and procedures.
- Maintained a positive work environment that promoted collaboration between team members.
- Resolved customer complaints in an effective manner while maintaining a high level of customer service.
Cashier
Super 1 Foods
Lafayette, LA
03.2015 - 12.2017
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Answered customer inquiries regarding store policies and procedures.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Ensured compliance with all safety regulations within the store environment.
Education
High School Diploma -
Lafayette High School
Lafayette, LA05-2015
Skills
- Cash Handling
- Documentation And Reporting
- Quality Improvement
- Mentoring
Timeline
Team Leader
Big Lots
01.2018 - 08.2024
Cashier
Super 1 Foods
03.2015 - 12.2017
High School Diploma -
Lafayette High School