Jonita Purdie

• Professional Growth
• Demonstrated strong organizational and time management skills while managing multiple projects.

• Increased revenue by identifying new business opportunities within the designated delivery area through networking efforts at customer locations or industry events.
• Trained new hires on company procedures, safety protocols, and best practices for bulk delivery operations.
• Contributed to a safe work environment by following company policies on personal protective equipment usage, incident reporting, and emergency response procedures.
• Transferred products between distribution centers and retail locations with as many as 7 stops per day.

• Effectively utilized GPS and navigation tools to optimize delivery routes, improving overall efficiency in daily operations.
• Performed thorough pre-trip inspections, ensuring vehicle safety and preventing potential issues.
• Maintained accurate logbooks for DOT compliance, minimizing fines and violations.
• Transferred products between distribution centers and retail locations with as many as 2 stops per day.

• Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
• Loaded and unloaded products at warehouses and customer locations using hand trucks, pallet jacks, and forklifts.
• Achieved high levels of customer satisfaction through professional interaction with clients at pickup and delivery points, representing the company positively at all times.
• Transferred products between distribution centers and retail locations with as many as 15 stops per day.

Left and Right Hand Surgery/ CDL Training Schooling

• Developed and maintained courteous and effective working relationships.
• Self-motivated, with strong sense of personal responsibility.
• Excellent communication skills, both verbal and written.

• Improved customer satisfaction by ensuring timely and accurate deliveries of products.
• Completed rush deliveries on tight timetables to satisfy customer needs.
• Loaded truck and properly secured items to prevent damage for deliveries.
• Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
• Operated light trucks to deliver loads as far as 75 miles from home location.

• Collaborated with dispatchers to receive route updates or report any delays affecting the transit schedule.
• Communicated effectively with diverse populations through strong interpersonal skills and cultural sensitivity when interacting with passengers from varied backgrounds.
• Ensured cleanliness of transit vehicles by performing routine cleaning tasks both inside the cabin and exterior surfaces as needed.
• Greeted customers with friendliness and professionalism, engaging in conversation to build rapport.
• Drove 100 passenger shuttle bus to and from terminal.

• Improved customer satisfaction by ensuring timely and accurate deliveries of products.
• Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
• Ensured safety of all goods transported by securing loads properly and following best practices for handling fragile items.
• Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
• Enhanced customer satisfaction by providing timely and efficient delivery services.
• Determined quickest and safest routes for delivery by using effective planning and organizational skills.

• Participated in ongoing training programs to stay current on industry regulations and best practices for safe transit operations.
• Enhanced safety standards by conducting regular vehicle inspections and maintenance checks.
• Collaborated with dispatchers to receive route updates or report any delays affecting the transit schedule.
• Drove 100 passenger shuttle bus to and from terminal.
• Contributed to a positive work environment by fostering teamwork among fellow Transit Operators and support staff.
• Assisted in the training of new Transit Operators, sharing expertise and best practices for successful job performance.
• Improved passenger satisfaction by providing timely and efficient transit services.

• Communicated effectively with diverse populations through strong interpersonal skills and cultural sensitivity when interacting with passengers from varied backgrounds.
• Acted as a positive representative of the transit company by maintaining a professional appearance and demeanor at all times while on duty.
• Prepared for emergencies by maintaining knowledge of emergency evacuation procedures and first-aid skills.
• Ensured cleanliness of transit vehicles by performing routine cleaning tasks both inside the cabin and exterior surfaces as needed.
• Drove 100 passenger shuttle bus to and from terminal.
• Provided excellent customer service, addressing passenger inquiries and concerns in a professional manner.
• Improved passenger satisfaction by providing timely and efficient transit services.
• Assisted passengers with disabilities, ensuring a comfortable and accessible travel experience.

• Contributed to a positive work environment by fostering teamwork among fellow Transit Operators and support staff.
• Participated in ongoing training programs to stay current on industry regulations and best practices for safe transit operations.
• Improved passenger satisfaction by providing timely and efficient transit services.
• Completed required paperwork, including timesheets, incident reports, and maintenance logs to ensure accurate recordkeeping.
• Assisted passengers with disabilities, ensuring a comfortable and accessible travel experience.
• Drove 100 passenger shuttle bus to and from terminal.
• Achieved higher on-time performance with strict adherence to schedules and effective route planning.
• Maintained accurate records of fares collected, mileage, and incidents for proper reporting.