Jon Gonzales
Las Cruces,NM
Summary
Hardworking Project Manager gifted at performing specification and design reviews to ensure client expectations will be exceeded. Engaging and personable with the ability to monitor work quality, manage key milestones and deliver exemplary customer service. Versatile leader dedicated to boosting company revenue through exceptional leadership and rigorous cost control techniques. Desires the opportunity to revamp processes and procedures and increase efficiency and product quality.
Overview
10
10
years of professional experience
Work History
Project Manager
Better Future Facilities
Las Cruces, NM
06.2018 - 09.2019
- Developed cost estimates, procured equipment and tracked plumbing/electrical progress to efficiently complete large scale projects
- Developed process improvement initiatives and analyzed problems to create corrective action strategy
- Oversaw large portfolio of projects to support teams, report progress and influence positive outcomes for key stakeholders
- On call 2 weeks of every month 24 hrs a day 7 days a week
- Spoke with clients by phone for quick estimates for repairs for approvals
Service Manager
Jack Key Jeep, Chrysler, Kia And Nissan
Las Cruces, NM
10.2012 - 07.2019
- Assessed employee work and improved performance with classes and real time approaches
- Evaluated final results to determine quality levels and isolate root causes of any identified faults
- Monitored safety compliance to maintain strict standards and protect team members from harm
- Enhanced customer satisfaction ratings by motivating team members to strengthen quality and increase productivity
- Maintained drive and determination to obtain personal and team objectives and goals
Assistant Food and Beverage Manager
Buffalo Thunder Casino
Pojoaque, NM
06.2009 - 10.2012
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment
- Reviewed pricing and ordered food ingredients, kitchen appliances and supplies
- Organized and oversaw food service training to educate employees on [service], cleanliness and ethics
- Protected business, team members and customers by monitoring alcohol consumption and keeping operation in line with legal service requirements
- Limited portion sizes and used garnishes to control food costs
- Maximized quality assurance by completing frequent checks of line
- Maintained high standards of food quality by reviewing shipments, overseeing preparation and monitoring food safety
- Purchased food and cultivated strong vendor relationships
- Oversaw balancing of cash registers, reconciled transactions and deposited establishment's earnings to bank each [Timeframe]
- Motivated staff to perform at peak efficiency and quality
Education
High School Diploma -
Mayfield High School
Las Cruces, NM05.1989
Skills
- Advanced problem solving
- Multi-site operations
- Timeline management
- Project development
- Team building
- Fluent in Spanish
- Preventive and reparative maintenance
- Staff management
- Issue resolution
- Performance evaluations
- Goal attainment
- Personable
- Safety and compliance
- Team oversight
- Employee relations
- Dependable
Additional Information
Adaptable, unafraid of change, Leader, making a work place where it is not managed but a place to be coached to further yourself and others to be better at what you want to do as well as prepare for the next step.
Timeline
Project Manager
Better Future Facilities
06.2018 - 09.2019
Service Manager
Jack Key Jeep, Chrysler, Kia And Nissan
10.2012 - 07.2019
Assistant Food and Beverage Manager
Buffalo Thunder Casino
06.2009 - 10.2012
High School Diploma -
Mayfield High School
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