Jonlouis Musto
Parsippany,NJ
Summary
Adept at enhancing operational efficiency, I spearheaded package handling improvements at UPS, leveraging skills in shipment tracking and team collaboration. My proactive approach and ability to adapt to fast-paced environments have consistently boosted productivity and customer satisfaction, showcasing my commitment to excellence and teamwork.
Overview
4
4
years of professional experience
Work History
Package Handler
UPS
Parsippany, NJ
12.2023 - Current
- Labeled parcels accurately according to company guidelines.
- Resolved conveyor system issues by clearing jams and blockages.
- Communicated effectively with supervisors regarding any logistical issues.
- Scanned and sorted packages according to destinations and service type using handheld scanner.
- Assisted in loading delivery trucks with prepared packages.
- Assisted with loading and unloading of irregularly shaped or oversized packages manually.
- Adapted to various environmental conditions in warehouse and outdoor settings.
- Tagged and wrote identifying information on containers, boxes and cargo.
- Applied barcodes to cargo and used digital scanners to track and locate materials during transportation.
- Inspected packages for damages or defects and recorded any issues found.
- Reported any lost or damaged items to supervisors immediately upon discovery.
- Assisted in training new employees on package handling processes.
- Sorted packages to appropriate slide, line or belt for final distribution.
- Scanned and sorted incoming packages by destination and priority, maintaining accuracy.
- Operated material handling equipment safely to move heavy packages.
- Followed company policies and procedures for secure package handling.
- Protected company inventory by maintaining and organizing storage areas.
Busser
Rod'S Steak House
Morristown, NJ
12.2022 - 06.2023
- Assisted with dishwashing and related kitchen duties as needed during peak times.
- Implemented and adhered to health and safety regulations to ensure a safe dining environment.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Assisted in the training of new bussers, sharing knowledge and best practices.
- Notified manager of issues with equipment or breakage.
- Ensured that each table was properly set before seating guests.
- Adhered to sanitation guidelines when handling food and beverage items.
- Maintained table settings by removing courses, replacing utensils, and refilling beverages.
- Expedited food to tables to assist servers during busy periods.
- Cleaned up spills and broken glassware and safely disposed of sharp pieces.
- Carried trays of dishes to the kitchen for washing, supporting kitchen staff in maintaining cleanliness.
- Cleared tables to maintain high turnover rate and minimize wait times.
- Swept and mopped front-of-house and back-of-house floors using various tools.
- Greeted customers and answered questions about menu items.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Ensured all tables were clean and ready for new customers, maintaining a hygienic dining environment.
- Collaborated with waitstaff to ensure efficient communication and guest satisfaction.
Cashier
ShopRite
Parsippany, NJ
02.2021 - 07.2021
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Performed opening and closing procedures including counting cash drawers and preparing deposits.
- Used suggestive selling techniques to promote add-on sales.
- Worked closely with front-end staff to assist customers.
- Accepted cash and credit card payments, issued receipts and provided change.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Answered customer inquiries regarding store policies and procedures.
- Conducted price checks for special orders or discounts as requested by customers.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
- Helped customers find specific products, answered questions, and offered product advice.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Scanned items and checked pricing on cash register for accuracy.
- Maintained current knowledge of store promotions to highlight sales to customers.
Education
High School Diploma -
Parsippany Hills High School
20 Rita Dr, Morris Plains, NJ07-2023
Some College (No Degree) - Political Science
County College of Morris
Randolph Township, NJSkills
- Product packing
- Pallet building
- Truck loading
- Material storage
- Shipment tracking
- Merchandise tracking
Affiliations
- I taught myself how to play the guitar
- I surf
- I skateboard
Timeline
Package Handler
UPS
12.2023 - Current
Busser
Rod'S Steak House
12.2022 - 06.2023
Cashier
ShopRite
02.2021 - 07.2021
High School Diploma -
Parsippany Hills High School
Some College (No Degree) - Political Science
County College of Morris
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