Jon Michael Huff

- Delivered exceptional customer service to passengers in a high-pressure environment, ensuring a positive flight experience and addressing individual needs effectively.

- Collaborated with flight crew to manage in-flight operations, including coordinating meal service, distributing comfort items, and assisting with passenger inquiries.

- Resolved conflicts and addressed passenger concerns with diplomacy and professionalism, maintaining calmness and composure in challenging situations.

- Trained and mentored new flight attendants, sharing best practices and improving team performance through effective communication and support.

- Managed cabin conditions, ensuring cleanliness and compliance with safety regulations, while efficiently handling onboard inventory and supplies.

- Worked closely with ground representative to ensure timely departures.

- Conducted pre-flight checks and participated in safety audits.

- Adapted quickly to changing schedules and unexpected situations, demonstrating resilience and flexibility in a dynamic work environment.

- Engaged in continuous professional development through training programs, safety courses, and industry workshops to stay current with best practices and regulations.

- Delivered exceptional customer service by addressing passenger needs and concerns promptly and professionally.

- Conducted pre-flight safety demonstrations and ensured compliance with airline safety protocols.

- Assisted in managing in-flight service, including snack and beverage services.

- Collaborated with crew members to maintain a safe and comfortable cabin environment during flights.

- Responded effectively to in-flight emergencies, administering first aid as necessary and ensuring passenger safety.

- Contributed to the training of new staff, sharing best practices in customer service and safety procedures.

- Enhanced passenger experience by maintaining a positive attitude and resolving conflicts efficiently.

- Managed time effectively during boarding and deplaning processes to optimize flight schedules.

- Developed strong interpersonal skills through ongoing interactions with diverse passenger demographics.

- Maintained up-to-date knowledge of airline policies, procedures, and safety regulations to ensure compliance.

- Assisted in the planning, coordination, and execution of construction projects, ensuring adherence to timelines and budgets.

- Collaborated with architects, engineers, and subcontractors to establish project specifications and resolve any technical issues.

- Monitored construction progress and prepared regular reports for stakeholders, highlighting milestones, delays, and budget status.

- Conducted site inspections to ensure compliance with safety regulations and quality standards.

- Facilitated communication between team members, and Headquarters to maintain project alignment and address concerns promptly.

- Supported the development and enforcement of project safety plans, promoting a culture of safety on-site.

- Participated in project meetings, contributing insights and suggestions for process improvement and risk management.

- Assisted in the identification and analysis of fraudulent activity by reviewing transaction data and customer behavior patterns.

- Supported senior fraud analysts in the investigation of suspicious activities, compiling evidence and documentation for further review.

- Conducted preliminary assessments of reported fraud cases, gathering relevant information from clients and internal systems.

- Maintained accurate records of investigations and communicated findings to management in a clear and concise manner.

- Utilized fraud detection software and tools to monitor accounts and identify anomalies in transaction history.

- Provided exceptional customer service by addressing client inquiries related to potential fraud and guiding them through resolution processes.

- Assisted in the design and implementation of visual displays to enhance product presentation and increase customer engagement in-store.

- Collaborated with team members to develop creative concepts and themes for seasonal merchandising projects.

- Supported the setup and breakdown of visual displays, ensuring adherence to brand guidelines and standards.

- Participated in inventory management activities, organizing and restocking merchandise to maintain visually appealing presentations.

- Engaged with customers on the sales floor to understand their preferences and gather feedback on visual merchandising efforts.

- Utilized social media platforms to showcase visual displays and attract customers, driving traffic to the store.

- Helped maintain cleanliness and organization of the sales floor, ensuring a visually appealing shopping environment.