JONN SOUTER
10740 Via Jacara, Stanton,CA
Summary
With over a decade of experience in Quality Management and Leadership roles in the Aerospace and Manufacturing industry. Well versed in Quality Management Systems and auditing from ISO 9001 & AS9100D. With leading and participation in dozens of successful internal, external, and customer audits. Developed and standardized WI's and QP's at multiple facilities for strict adherence to AS9100D and customer driven guidelines. Vast knowledge of process improvement methodologies, ranging from Lean, TQM, Continuous Improvement (Kaizen), BPM, Kanban, and Six Sigma. Proficient in RCCA utilizing tools such as 8d, 5why, and 6panel. Spearheaded multiple CI campaigns to standardize procedures for multiple departments which in turn saved the company over $1,000,000.00 a year in overtime, lost parts, and late shipment fines.
Overview
11
11
years of professional experience
Work History
Quality Management Rep/Quality Supervisor
Winchester Interconnect Engineered Cables Division
2024.01 - Current
- Enhanced product quality by implementing stringent inspection processes and providing comprehensive feedback to production teams.
- Reduced customer complaints by streamlining communication channels between quality control department and production teams.
- Established culture of continuous improvement through regular training sessions for employees on quality management principles.
- Collaborated with cross-functional teams to establish quality & workmanship standards to ensure compliance with industry regulations per AS9100D, IPC-WHMA-A-620(S),IPC J-STD-001G, along with NGPR 21184.
- Mentored QE's, ME's, Leads, Captains, Document Control, and Inspectors in quality management best practices, fostering culture of excellence and accountability.
- Oversaw internal audit processes, identifying gaps in current practices and recommending solutions for improvement.
- Championed change initiatives that streamlined operations while maintaining strict adherence to quality requirements.
- Developed comprehensive training programs for new hires to ensure consistent understanding of company quality policies and procedures.
- Monitored equipment calibration schedules and maintenance records, ensuring optimal functioning of all machinery, and tooling involved in production processes.
Assistant Quality Assurance Manager
Airtech International Inc.
2019.08 - 2023.10
- Scheduled and chaired quality review meetings to review effectiveness of performance mitigating risk, improving throughput and achieving customer satisfaction.
- Monitored staff organization for 2 facilities and implemented improvements to daily functionality.
- Collaborated with audit clients and action owners to apply root cause analysis guidance and establish effective corrective action plans.
- Developed and implemented comprehensive quality assurance plans to monitor product quality and adherence to regulatory standards.
- Determined quality department standards, practices, and procedures.
- Conducted risk assessments to identify and mitigate potential quality issues.
- Recorded, analyzed, and distributed statistical information.
- Investigated customer complaints and performed corrective actions to resolve quality issues.
- Collaborated with cross-functional teams to develop and implement process and system improvements. Resulting in 5% increase to OTS and 1% decrease in overall customer returns.
- Applied coaching techniques and tools to support managers and team members in improving performance.
- Conducted process and system audits to identify areas of improvement and enforce compliance with industry standards.
- Managed Calibration system & Asset Certification.
- Managed Contract Review Department.
Quality Supervisor
Zodiac Aerospace
2016.05 - 2019.08
- Directed and supervised over 40 employees involved in product inspection and quality control procedures.
- Developed and implement new processes and procedures to maximize efficiency through incorporation of Agile, Six Sigma, and Lean Manufacturing principles.
- Validated new methods and equipment to properly integrate improved strategies into quality control processes.
- Collaborated cross-functionally with supervisors & managers from departments such as Procurement, Production, and Engineering to coordinate effective solutions to systemic problems, resulting in direct reductions in error and rework rates.
- Directed QRQC meetings and RCCA investigations utilizing tools such as 6panel, 8d, 5why.
- Directed consistent measuring, inspection and testing procedures and tabulated data for detailed reports.
- Trained workers in different departments in improved procedures designed to enhance quality and eliminate errors.
- Trained personnel in proper sampling techniques, raw materials testing protocols and finished product inspection and testing strategies.
- Developed monthly reports showing inspections and improvements.
- Maintained QA programs and lead internal and ISO Audits.
- Directed Kaizen Even for shipping and receiving inspection teams to fix 40 day backlog, missing inventory. Ending result was completely cleared and up to date backlog with 72 hour turn around, and 100% inventory accountability.
Research and Development Engineer
Arrowhead Products
2015.09 - 2016.01
- Analyzed and calibrated equipment, established conditions and prepared reports.
- Setup and operated mechanical testing apparatus and equipment. Conducted motion, burst, flow, leak, life cycling and similar mechanical, hydraulic, or pneumatic tests.
- Optimized existing formulation and processes to improve product performance, process robustness and safety while reducing costs.
- Conducted engineering and detailed experimental tests to collect design data and assist in research work.
- Generated engineering and technical documentation to facilitate product development collaboration.
- Lead team of 20 Engineer Techs over 3 shifts.
Electronic Technician Specialist
Parker Hannifin, Aerospace Group, Hydraulic Systems Division
2015.01 - 2015.09
- Troubleshot and repaired complex high power flight control/pump control electronic units to component level.
- Provided technical support of engineering investigations, unit evaluation, recommended corrective action and implementation.
- Generated reports to track performance and analyze trends.
- Assisted Work Cell management with daily work distribution and direction to department technicians & with addressing customer inquiries and status reporting.
- Supported technical review, evaluation, troubleshooting and repair of special test equipment and fixtures.
Production Supervisor
Honeywell, Inc - Military Aerospace Division
2013.01 - 2015.01
- Directed planning and execution for Daily/Weekly Goals of Welding, Oil Coolers & Heat Exchangers, Ozone converters, Chem Film, Quench, and Aging Departments for projects on the F15 and V22 Osprey programs.
- Trained staff of direct labor employees to perform assembly and manufacture of specified products.
- Reviewed customer feedback and developed strategies to improve product quality.
- Set and enforced performance-oriented production approach, significantly increasing worker output and reducing safety incidents.
- Managed Zero-Escape Checkpoints and Final Inspection to verify product quality & adherence to all Mil-Spec standards and customer requirements.
- Heavy involvement with PPAP and FMEA driving continuous improvement and product quality.
Education
ASD-STE100 - Boeing Simplified Technical English
Boeing
Seal Beach, CA02.2022
Quality Auditor Certified - AS9100 Rev. D
TQS Inc.
Huntington Beach, CA11.2020
Associate of Science - Criminology And Psychology
DeVry University
Long Beach06.2013
Skills
- Lean / Six Sigma Methodologies
- Total Quality Management
- Root Cause Analysis
- Strong Communication and Interpersonal skills
- Document Control Management
- Policy / Procedure Development
- Coaching / Leadership Training
- Quality Improvement Initiatives
- Cause and Effect Analysis
- Strategic Planning / Resource Management
- Corrective Action Plans
- Auditing
Timeline
Quality Management Rep/Quality Supervisor
Winchester Interconnect Engineered Cables Division
2024.01 - Current
Assistant Quality Assurance Manager
Airtech International Inc.
2019.08 - 2023.10
Quality Supervisor
Zodiac Aerospace
2016.05 - 2019.08
Research and Development Engineer
Arrowhead Products
2015.09 - 2016.01
Electronic Technician Specialist
Parker Hannifin, Aerospace Group, Hydraulic Systems Division
2015.01 - 2015.09
Production Supervisor
Honeywell, Inc - Military Aerospace Division
2013.01 - 2015.01
ASD-STE100 - Boeing Simplified Technical English
Boeing
Quality Auditor Certified - AS9100 Rev. D
TQS Inc.
Associate of Science - Criminology And Psychology
DeVry University
Similar Profiles
Nicholas MambucaNicholas Mambuca
CNC Machine Operator at Winchester InterconnectCNC Machine Operator at Winchester Interconnect
AXEL Figueroa DonesAXEL Figueroa Dones
Ensamblador at Winchester InterconnectEnsamblador at Winchester Interconnect
Jeffrey LynchJeffrey Lynch
Quality Engineer at Winchester InterconnectQuality Engineer at Winchester Interconnect