Jonna Miller
Morristown,TN
Summary
Dynamic Labor and Delivery Surgical Technologist with proven expertise at Morristown Hamblen Hospital Covenant. Skilled in surgical instrument handling and patient safety, I excel in emergency response and teamwork, significantly reducing maternal morbidity rates. Recognized for optimizing workflows and enhancing patient comfort through effective communication and attention to detail. Working close with management to help with computer detailed task as well as my surgical technologist roll.
Overview
13
13
years of professional experience
Work History
Labor and Delivery Surgical Technologist
Morristown Hamblen Hosptial Covenant
05.2017 - Current
- Assisted in resolving complications during childbirth, such as shoulder dystocia or fetal distress, through quick thinking and effective teamwork.
- Ensured sterile environments for successful surgeries by preparing operating rooms with proper tools and supplies.
- Streamlined workflow efficiency within the operating room team, resulting in shorter surgery times without compromising patient safety.
- Improved patient comfort during postpartum recovery periods by addressing concerns and ensuring appropriate pain management measures were taken.
- Played a crucial role in reducing maternal morbidity rates through attentive assistance during emergency situations involving hemorrhage or uterine rupture incidents.
- Maintained high infection control standards.
- Maintained daily workflow, coordinating with operating room staff to prepare for scheduled and emergency cases.
- Upheld patient confidentiality by diligently adhering to HIPAA regulations and maintaining discretion while working with sensitive information.
- Enhanced patient safety by diligently monitoring surgical instruments and equipment during labor and delivery procedures.
Sales Associate
Dick's Sporting Goods, Inc
09.2016 - 05.2017
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Solved customer challenges by offering relevant products and services.
Assistant Manager
Boys and Girls Club
05.2013 - 08.2016
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
Cashier
Food City
06.2012 - 06.2013
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Associate of Applied Science - Certified Surgical Technologist
Walters State Community College
Morristown, TN05-2017
Skills
- Surgical instrument handling
- Sterile technique
- Emergency response
- Patient monitoring
- Infection control, Sterile Technique Proficiency
- HIPAA compliance
- Patient safety
- Workflow optimization
- Teamwork and Time Management
- Problem solving
- Effective communication
- Attention to detail
Timeline
Labor and Delivery Surgical Technologist
Morristown Hamblen Hosptial Covenant
05.2017 - Current
Sales Associate
Dick's Sporting Goods, Inc
09.2016 - 05.2017
Assistant Manager
Boys and Girls Club
05.2013 - 08.2016
Cashier
Food City
06.2012 - 06.2013
Associate of Applied Science - Certified Surgical Technologist
Walters State Community College
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