Jonnasha Standberry
Indianapolis
Summary
Compassionate and dedicated healthcare professional with over seven yrs of experience in providing personalized patient care as a Home Health Aide. Possessing strong communication, organizational and clinical skills, with a proven ability to assist in patient assessments, record-keeping and delivering high-quality care. Recently transitioned to the role of Medical Assistant, eager to apply hands on experience and newly acquired knowledge in medical office procedures , patient interaction, and medical technology. Committed to supporting healthcare teams and enhancing patient experiences through efficiency and empathy.
Overview
7
7
years of professional experience
Work History
Patient Car Assistant
Riley Children's Hospital
04.2024 - Current
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Carefully transferred patients into beds, wheelchairs and tables using belts and other tools
- Respected patients privacy and dignity, upholding all hospital policies and HIPAA regulations.
- Ensure that all rooms have everything it needs from iv poles, channels, epidural pumps, NICU mask & suction canisters they may need, lien, hats, diapers to the balls that are used to help go into labor.
Home Health Aide
Purpose Care
01.2024 - Current
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Adapted to ever-changing patient needs, consistently adjusting care plans and strategies in order to provide the highest quality of personalized assistance.
- Safely transferred patients using appropriate equipment such as Hoyer lifts or gait belts minimizing injury risks.
- Monitored vital signs regularly, promptly reporting any abnormalities or concerns to supervising nurse or physician.
Customer Service Specialist
Maximus
05.2022 - 05.2024
- Handled escalated calls calmly, finding resolutions that satisfied both the company and the customer''s needs.
- Assisted new employees with training, sharing best practices for handling difficult situations and achieving positive outcomes.
- Enhanced customer satisfaction by resolving issues promptly and professionally.
- Established trust with clients through clear communication, patience, and understanding their unique challenges fully before offering solutions tailored to their needs.
Home Health Aide
Traditions At Solana
02.2018 - 04.2022
- Aided twelve plus patients pre shift with routine tasks including feeding, bathing, dressing and exercise
- Adapted to a surge of patients during COVID 19 pandemic working overtime & implementing new care procedures
- Answered patient calls promptly, providing assistance or referring them to appropriate personnel when needed.
- Provided transportation and appointments management.
- Monitored vital signs regularly, promptly reporting any abnormalities or concerns to supervising nurse or physician.
Education
No Degree - Medical Assistant
US Career Insitute
2001 Lowe St, Fort Collins, CO 8052503-2025
High School Diploma -
Warren Central
9500 E 16th St, Indianapolis, IN 4622906-2018
Skills
- Compassionate Patient Care
- Health Monitoring & reporting
- Coordination With Healthcare Teams
- Basic Computer Skills ( Microsoft Office, Google Docs) familiar with Cerner
- Support with Activities of Daily Living (ADL's)
- Patient Advocacy
Accomplishments
Completed a Medical Assistant course online through Careers Institute.
Timeline
Patient Car Assistant
Riley Children's Hospital
04.2024 - Current
Home Health Aide
Purpose Care
01.2024 - Current
Customer Service Specialist
Maximus
05.2022 - 05.2024
Home Health Aide
Traditions At Solana
02.2018 - 04.2022
No Degree - Medical Assistant
US Career Insitute
High School Diploma -
Warren Central
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