Jonnasha Standberry
Indianapolis
Summary
Compassionate and dedicated healthcare professional with over seven yrs of experience in providing personalized patient care as a Home Health Aide. Possessing strong communication, organizational and clinical skills, with a proven ability to assist in patient assessments, record-keeping and delivering high-quality care. Recently transitioned to the role of Medical Assistant, eager to apply hands on experience and newly acquired knowledge in medical office procedures , patient interaction, and medical technology. Committed to supporting healthcare teams and enhancing patient experiences through efficiency and empathy.
Overview
7
7
years of professional experience
Work History
Patient Car Assistant
Riley Children's Hospital
705 Riley Hospital Dr, Indianapolis, IN 46202 ·
04.2024 - Current
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Carefully transferred patients into beds, wheelchairs and tables using belts and other tools
- Respected patients privacy and dignity, upholding all hospital policies and HIPAA regulations.
- Ensure that all rooms have everything it needs from iv poles, channels, epidural pumps, NICU mask & suction canisters they may need, lien, hats, diapers to the balls that are used to help go into labor.
Home Health Aide
Purpose Care
5455 Harrison Park Ln
01.2024 - Current
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Adapted to ever-changing patient needs, consistently adjusting care plans and strategies in order to provide the highest quality of personalized assistance.
- Safely transferred patients using appropriate equipment such as Hoyer lifts or gait belts minimizing injury risks.
- Monitored vital signs regularly, promptly reporting any abnormalities or concerns to supervising nurse or physician.
Customer Service Specialist
Maximus
712 S Emerson Indianapolis IN 46203
05.2022 - 05.2024
- Handled escalated calls calmly, finding resolutions that satisfied both the company and the customer''s needs.
- Assisted new employees with training, sharing best practices for handling difficult situations and achieving positive outcomes.
- Enhanced customer satisfaction by resolving issues promptly and professionally.
- Established trust with clients through clear communication, patience, and understanding their unique challenges fully before offering solutions tailored to their needs.
Home Health Aide
Traditions At Solana
7721 Battery Pointe Way, Indianapolis, IN 46240
02.2018 - 04.2022
- Aided twelve plus patients pre shift with routine tasks including feeding, bathing, dressing and exercise
- Adapted to a surge of patients during COVID 19 pandemic working overtime & implementing new care procedures
- Answered patient calls promptly, providing assistance or referring them to appropriate personnel when needed.
- Provided transportation and appointments management.
- Monitored vital signs regularly, promptly reporting any abnormalities or concerns to supervising nurse or physician.
Education
No Degree - Medical Assistant
US Career Insitute
2001 Lowe St, Fort Collins, CO 8052503-2025
High School Diploma -
Warren Central
9500 E 16th St, Indianapolis, IN 4622906-2018
Skills
- Compassionate Patient Care
- Health Monitoring & reporting
- Coordination With Healthcare Teams
- Basic Computer Skills ( Microsoft Office, Google Docs) familiar with Cerner
- Support with Activities of Daily Living (ADL's)
- Patient Advocacy
Accomplishments
Completed a Medical Assistant course online through Careers Institute.
Timeline
Patient Car Assistant
Riley Children's Hospital
04.2024 - Current
Home Health Aide
Purpose Care
01.2024 - Current
Customer Service Specialist
Maximus
05.2022 - 05.2024
Home Health Aide
Traditions At Solana
02.2018 - 04.2022
No Degree - Medical Assistant
US Career Insitute
High School Diploma -
Warren Central