Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jonnell Redo

K
Hana,HI

Summary

Dedicated Housekeeping Room Attendant with a proven track record at Hana Maui Resort, excelling in customer service and meticulous cleaning techniques. Enhanced guest satisfaction through efficient room turnaround and attention to detail, while adhering to health and safety protocols. Skilled in chemical handling and fostering positive guest relations, ensuring a welcoming atmosphere. Offering can-do attitude and willingness to learn in housekeeping environment. Brings understanding of cleanliness standards and ability to quickly adapt to new cleaning techniques and routines. Ready to use and develop organizational and time management skills in [Desired Position] role. Skilled in maintaining impeccable cleanliness in hospitality setting, now looking to transition into new field. Developed expertise in efficient cleaning practices and attention to detail. Prepared to bring these transferrable skills to different professional environment. Friendly and reliable with eye for detail and positive attitude. Understands importance of cleanliness and sanitation. Committed to creating welcoming and spotless environment for guests. Experienced with maintaining high standards of cleanliness and organization in guest rooms. Utilizes effective time management and attention to detail to ensure guest satisfaction. Track record of reliable teamwork and flexibility in meeting dynamic needs. Diligent [Desired Position] with solid background in maintaining high standards of cleanliness and organization. Proven ability to contribute effectively to team efforts while ensuring guest satisfaction through attention to detail. Demonstrated strong work ethic and reliability in performing daily tasks efficiently. As hospitality professional, skilled in maintaining cleanliness and order in guest rooms. Known for delivering quality service and ensuring customer satisfaction through meticulous attention to detail. Reliable team collaborator with focus on achieving results and adapting to changing needs. Possesses strong organizational and time management skills valued by employers.

Overview

3
3
years of professional experience

Work History

Housekeeping Room Attendant

Hana Maui Resort
10.2021 - 04.2024
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
  • Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
  • Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Promoted a safe work environment by adhering to health and safety regulations while performing duties.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
  • Contributed to positive guest experiences with meticulous attention to detail in all aspects of room cleaning and presentation.
  • Maintained a professional demeanor and appearance, following hotel policies regarding uniform and grooming standards.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Improved room turnaround times by efficiently managing daily tasks and prioritizing room assignments.
  • Supported the front desk team by promptly addressing guest requests and concerns, fostering a welcoming atmosphere.
  • Provided exceptional customer service when interacting with guests during their stay, creating a positive impression of the hotel''s commitment towards excellence.

Education

Hana High And Elementary
4111 Hana Hwy Hana Hi 96713
05.2006

Skills

  • Customer service
  • Cleaning bathrooms
  • Guest relations
  • Vacuuming and sweeping
  • Dusting furniture
  • Customer service-focused
  • Mopping floors
  • Waste disposal
  • Chemical handling
  • Cleaning techniques
  • Supply inventory management
  • Folding clean laundry
  • Window cleaning
  • Stain removal
  • Dusting surfaces
  • Window washing
  • Chemical safety knowledge
  • Health and safety
  • Turndown service
  • Restocking supplies

Languages

English
Professional Working

Timeline

Housekeeping Room Attendant

Hana Maui Resort
10.2021 - 04.2024

Hana High And Elementary
Jonnell RedoK