Jonnell Rojas

• Identifies leads, calls on prospective customers and manages partnerships with existing customers
within an assigned territory to meet sales targets.
• Gains the trust and respect of customer decision makers by applying logistics expertise to anticipate
and solve their transportation challenges.
• Develops mutually beneficial relationships with customers that include multiple points of contact
between both CCFS and the customer.
• Learns the customer’s business, competitive area, transportation needs and transportation selection
process and serves as an expert advisor on business related matters.
• Learns and effectively communicates CCFS’ value propositions to existing and prospective customers.
• Closes new business deals by developing and negotiating contracts and integrating the requirements
with operations.
• Creates a positive and productive work atmosphere by communicating and behaving in a professional
and team-like manner with all other employees.
• Communicates with customers on a regular basis to ensure that their needs are being met and works
closely with operations to meet the needs of both CCFS and the customer.
• Communicates customer issues and opportunities with appropriate team members to help resolve
conflict.
• Strategizes with other departments to develop and conduct annual contract reviews and negotiates
implementation with customers.
• Utilizes CCFS supplied tools, analyzes data and tracks account sales activity to organize and efficiently
manage territory.
• Utilizes Salesforce to direct daily activities, manage pipeline progress, and share information with other
team members and managers.
• Integrates with sales team members; sharing strategies, techniques, and quality opportunities for other
territories.
• Communicates between all relevant functions and departments to ensure they are aware of pertinent
market conditions and customer knowledge.

• Plan, conduct, and recap weekly carrier sales representative training
• Manage carrier hierarchy to ensure user/role accuracy and ensure that all unclaimed customers are assigned to the proper carrier sales representative
• Gain an Understanding of Each Carriers Internal Sales and Operations Goals
• Evaluate, Monitor and Understand Channel Engagement and Other Key Performance Metrics
• Establish Yourself as the Primary Point of Contact for your assigned carrier channel
• Empower and Educate Carrier Leadership on the Platform & How It Helps Them Achieve Their Goals
• Coordinate with Various MyCarrier Departments Initiatives to Drive Success to the Channel
• Travel to, Meet, Train and Engage with Carrier Channel Partners Deliver Weekly Leadership Communication & Activity Report
• Delivery Metrics That Matter Analytics with Context to Carrier Partners
• Establish Emergency Protocols/Contacts for API Outages