Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jonnelle Carr

BOSTON,MA

Summary

As a dedicated and results-driven administrative professional, I bring extensive expertise in leveraging Microsoft Office Suite, data analysis, and project management to deliver exceptional operational support. With a keen eye for detail and a strategic approach, I excel in streamlining processes, enhancing efficiency, and creating solutions that drive organizational success. My strong writing skills enable me to craft clear, compelling documentation, reports, and correspondence that support effective communication across teams. Experienced in coordinating multiple priorities, I am adept at managing complex schedules, optimizing workflows, and ensuring seamless project execution. Whether analyzing data for informed decision-making or implementing systems to improve productivity, I am committed to delivering excellence in every facet of administrative support.

Knowledgeable Administrative Coordinator with strong background in operations management. Proven track record of optimizing workflows and implementing process improvements to enhance efficiency. Demonstrated expertise in team collaboration and problem-solving to achieve operational goals.

Operations professional with substantial experience in optimizing processes and driving operational efficiency. Expertise in project management, process improvement, and logistics coordination. Strong focus on team collaboration and achieving measurable results. Known for adaptability and reliability in dynamic environments.

Overview

5
5
years of professional experience

Work History

Clinical Operations Specialist

Entyre Inc.
09.2024 - Current
  • Develop and implement marketing strategies to expand organizational reach, diversify the client portfolio, and attract a broader range of clients
  • Foster seamless collaboration between sales, support, and product teams to optimize administrative processes, enhance communication, and drive operational efficiency
  • Conducted background checks on prospective clients using government databases to verify eligibility and compliance with regulatory standards
  • Analyze team performance data to identify workflow inefficiencies and implement operational strategies that reduce case completion time

Clinical Administrative Specialist

Medically Home
01.2022 - 04.2024
  • Thrived in a dynamic startup environment by adapting to evolving organizational needs, taking on complex and diverse responsibilities, and contributing to scalable solutions during periods of rapid growth
  • Expertly managed Outlook calendars, coordinating complex schedules and ensuring seamless meeting, event, and workshop arrangements across multiple stakeholders
  • Composed, formatted, and managed confidential and non-routine documents with discretion and professionalism, ensuring compliance with office policies
  • Conducted in-depth research and utilized Microsoft Access to analyze and organize data, creating clear and actionable presentations for monthly staff meetings to support informed decision-making and strategic planning
  • Fostered interdepartmental cooperation, facilitating seamless communication between medical staff and administrative teams
  • Contributed to a cohesive work environment, boosting overall productivity

Clinical Service Coordinator

Fenway Health
09.2020 - 09.2021
  • Oversaw Contact Lens sales and client relations within the Optometry department, driving customer satisfaction and revenue growth through personalized service and efficient management
  • Revitalized the department's patient outreach program to boost customer inflow, prioritizing connections with underserved communities to ensure access to essential healthcare resources and services
  • Managed provider schedules and coordinated patient appointments for the department, ensuring efficient workflow and optimized patient access to care
  • Provided comprehensive administrative support across diverse tasks, streamlining operations and enhancing departmental efficiency
  • Evaluated and optimized referral procedures, implementing process improvements that improved coordination with clinical staff and partner agencies

Education

Bachelor's Degree - Public Health

Calvin University
08.2020

Skills

  • Operational efficiency
  • Planning and coordination
  • Cross-functional communication
  • Project management
  • Data analysis
  • Logistics coordination
  • Workflow optimization
  • Microsoft Office Specialist

Timeline

Clinical Operations Specialist

Entyre Inc.
09.2024 - Current

Clinical Administrative Specialist

Medically Home
01.2022 - 04.2024

Clinical Service Coordinator

Fenway Health
09.2020 - 09.2021

Bachelor's Degree - Public Health

Calvin University
Jonnelle Carr