Jonnett Erlinger
Transit Operator
Tucson,AZ
Summary
Accomplished Paratransit Operator at Sun Tran, recognized for exceptional customer service and safe driving practices. Enhanced service efficiency by training new drivers and optimizing routes. Demonstrated strong communication and problem-solving skills, ensuring compliance with safety regulations. Successfully maintained a clean driving record, contributing to a 20% improvement in passenger satisfaction.
Friendly and enthusiastic Shuttle Driver bringing [10+] years of experience operating various passenger vehicles. Safety-focused with personable demeanor and helpful approach to passenger questions and issues. Accustomed to collecting fares, inspecting vehicles and completing basic repairs. Paratransit professional with hands-on experience in providing safe and reliable transportation services to passengers with special needs. Known for strong focus on collaboration and adaptability in dynamic environments. Recognized for excellent communication and route management skills. Experienced with safe driving practices and passenger assistance. Utilizes strong route planning to ensure punctual and efficient service. Track record of maintaining vehicle cleanliness and adherence to safety protocols.
Overview
15
15
years of professional experience
Work History
Paratransit Operator
Sun Tran
11.2006 - 02.2021
- Operated paratransit vehicles to ensure safe and timely transport for passengers with disabilities.
- Assisted passengers in boarding and disembarking, providing exceptional customer service throughout journeys.
- Monitored and maintained compliance with local transportation regulations and safety protocols.
- Collaborated with dispatch team to optimize routing and scheduling for efficient service delivery.
- Trained new drivers on operational procedures, safety measures, and effective customer interaction techniques.
- Conducted routine vehicle inspections, reporting maintenance needs to ensure fleet readiness and safety compliance.
- Developed strong relationships with community organizations to better understand passenger needs and improve services offered.
- Trained new paratransit operators on essential job functions including driving techniques, customer service skills, record-keeping responsibilities.
- Completed incident reports accurately and within required timeframes to maintain compliance with company policies and regulations.
- Assisted passengers with boarding and disembarking the vehicle, ensuring their comfort and well-being throughout the journey.
- Proactively addressed any potential vehicle maintenance issues, scheduling necessary repairs to prevent disruptions in service.
- Collaborated with dispatchers to efficiently address changes in scheduling or routing, minimizing delays for passengers.
- Maintained accurate records of trips, mileage, and passenger information for organizational efficiency and regulatory compliance.
House Keeping
Banner University Medical Center
07.2003 - 11.2006
- Maintained cleanliness and sanitation standards across patient rooms and common areas.
- Operated cleaning equipment including floor scrubbers and vacuums to ensure facility hygiene.
- Trained new staff on proper cleaning techniques and safety protocols.
- Collaborated with nursing staff to prioritize cleaning schedules based on patient needs.
- Implemented waste disposal procedures to comply with health regulations and safety guidelines.
- Enhanced workflow efficiency through consistent adherence to established cleaning protocols.
- Contributed to efficient hospital operations by promptly responding to housekeeping requests and emergencies.
- Collaborated with nursing staff to address unique cleaning needs for patients with special requirements or conditions.
- Reduced cross-contamination risks by adhering to strict guidelines regarding the handling of biohazardous materials and waste disposal procedures.
Education
High School Diploma -
Amphi High School
Tucson, AZ05-1983
Skills
- Positive attitude and demeanor
- Patience and empathy
- Safe driving practices
- Confidentiality and privacy
- Self-motivation and initiative
- Verbal and written communication
- Documentation accuracy
- Inclement weather driving
- Professionalism and courtesy
- Flexible schedule availability
- Vehicle inspection
- Route navigation
- Health and safety regulations
- Physical stamina and strength
- Vehicle maintenance awareness
- Wheelchair securement procedures
- Passenger assistance techniques
- Adherence to policies and procedures
- Accident reporting protocols
- Safe driving
- Punctuality
- Clean driving record
- Passenger transportation
- Passenger assistance
- Mobility support
- GPS navigation
- Valid [state] license
Timeline
Paratransit Operator
Sun Tran
11.2006 - 02.2021
House Keeping
Banner University Medical Center
07.2003 - 11.2006
High School Diploma -
Amphi High School