Jonnie DeMarco
Montgomery,Illinois
Summary
Goal-driven Healthcare Administration professional well-versed in recruiting, training and managing employees to provide exceptional patient care. Highly organized and hardworking with excellent planning and program management skills.
Overview
28
28
years of professional experience
Work History
Director of Nursing
At Home Quality Care
06.2021 - 07.2022
- Monitored and evaluated nursing staff performance, providing feedback and guidance to support standards of care.
- Built and maintained positive working relationships with physicians and staff to support seamless healthcare operations.
- Oversaw and approved recruitment, hiring and orientation of new staff.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Participated in management team meetings to discuss census, patient status, and care plans.
- Worked closely with care team to develop and implement best practices to improve patient outcomes.
- Facilitated continuing education and training programs to drive staff competency and professional development.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
- Established new policies and updated existing policies to improve standard of care for patients.
Clinical Manager
Brookdale Home Health
06.2017 - 06.2021
- Identified opportunities to improve clinical practices, devised strategies and implemented plans to increase patient care standards and enhance operational procedures.
- Communicated effectively with staff members, physicians, and patients, employing active listening and interpersonal skills.
- Regularly evaluated employee performance and provided feedback.
- Promoted high morale and staff retention through dynamic communication, prompt problem resolution, proactive supervisory practices and facilitation of positive work environment.
- Implemented new policies and educated staff on changes.
- Provide ongoing case management to patients to implement appropriate treatment plan, adhere to quality models and maximize utilization of services needed to achieve optimal outcomes.
- Facilitate hiring of qualified personnel by interviewing applicants and making recommendations for employment.
- Handled job duties for staff members which were unavailable or out of office.
- Participated in nursing research and evidence-based clinical audits
- Trained new staff members and identified current staff training needs ans devised training programs
Registered Nurse
Presence Mercy Medical Center
09.2011 - 06.2017
- Charge nurse and preceptor for new and current staff.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Provided direct patient care, stabilized patients, and determined next course of action.
- Managed care from admission to discharge.
- Charge nurse and preceptor for new and current staff
Bartender/Beverage Server
Hollywood Casino Aurora
08.1994 - 08.2011
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
Education
Associate of Applied Science - Nursing
Waubonsee Community College
Sugar Grove, IL03.2011
Skills
- Recruiting and Hiring
- Staff Education and Training
- HIPAA Regulations
- Clinical Operations Management
- Employee Coaching
- Effective Multitasking
- Patient Education
- Critical Thinking
- Case Management
- Team Supervision
- Performance Evaluations
- Documentation and Reporting
- Direct Patient Care
- Goal Planning
- Multidisciplinary Team Collaboration
Timeline
Director of Nursing
At Home Quality Care
06.2021 - 07.2022
Clinical Manager
Brookdale Home Health
06.2017 - 06.2021
Registered Nurse
Presence Mercy Medical Center
09.2011 - 06.2017
Bartender/Beverage Server
Hollywood Casino Aurora
08.1994 - 08.2011
Associate of Applied Science - Nursing
Waubonsee Community College
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