Jonniya Conley
Allendale,MI
Summary
Diligent and hard-working candidate ready to contribute solid effort as a team member. Thorough and highly organized with excellent communication skills. Reliable worker with a strong work ethic.
Overview
3
3
years of professional experience
Work History
On Line Grocery Pick up
Walmart
Stoughton, WI
12.2020 - 08.2023
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Prioritized helping customers over completing other routine tasks in store.
- Used in-store system to locate inventory and place special orders for customers.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Answered incoming calls and emails to provide product information, features and benefits.
- Processed customer returns to manage smooth refunds and exchanges following store procedures.
- Assisted customers with prompt and polite support in-person and via telephone.
Caregiver
Fiscal Assistance Employer Agent
Madison, WI
03.2022 - 02.2023
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Built strong relationships with clients to deliver emotional support and companionship.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Provided safe mobility support to help patients move around personal and public spaces.
- Assisted with daily living activities, running errands, and household chores.
Education
Bachelor of Arts - Psychology
Grand Valley State University
Allendale, MI05.2028
Skills
- Task Prioritization
- Problem-solving
- Communication
- Leadership
- Empathy
- Flexibility
- Active listening
- Teamwork
Additional Information
- Volunteered for Second Harvest Food Bank in Madison, Wisconsin.
- Mentored elementary kids
Timeline
Caregiver
Fiscal Assistance Employer Agent
03.2022 - 02.2023
On Line Grocery Pick up
Walmart
12.2020 - 08.2023
Bachelor of Arts - Psychology
Grand Valley State University