Jonathan Davis

• Established pricing strategies for open online advertising positions, resulting in a 20% increase in average deal size.
• Collaborate with Sales Team to facilitate large ad spends and create long-term growth plans, resulting in a 15% increase in overall revenue.
• Manage a portfolio of 10-30 ongoing offers on occupied Premium ad positions, ensuring maximum revenue and occupancy rates.
• Monitor all regions for high-impact opportunities and openings, proactively identifying and pursuing revenue-generating opportunities.
• Report revenue totals and trends to Executive team, utilizing data analytics skills to provide actionable insights and recommendations.
• Develop resources to train and develop Sales Team, including creating policies, strategies, and tactics, and providing guidance on handling client conversations, resulting in a 30% increase in Sales Team effectiveness.

• Collaborate with top clients worldwide to ensure that eLearning content meets their needs and reflects their brand, resulting in a 30% increase in client satisfaction ratings.
• Manage internal and external resources to produce engaging video content (Premiere Pro, After Effects), graphics content (Illustrator, Photoshop, Figma, Canva), presentation materials (Powerpoint), and supporting content (Acrobat, InDesign, Word, Google Docs) for coursework designed in Storyline or Rise, resulting in an average rating of 4.75 out of 5 for content quality.
• Communicate regularly with executive-level stakeholders to provide project updates, utilizing exceptional interpersonal and communication skills to build strong relationships and ensure project success.
• Manage a portfolio of 3-5 simultaneous projects valued at over $3 million, utilizing project tracking software (Smartsheet, Excel, ProjectCentral, Project, Planner, Asana) to ensure successful project delivery on time and within budget.

• Conducted comprehensive analysis of project performance data, utilizing data visualization tools to identify areas for improvement, resulting in a 20% increase in project efficiency.
• Developed and implemented strategic project plans aligned with business objectives, utilizing project management software to effectively allocate resources and streamline workflows, resulting in a 15% reduction in project completion time.
• Monitored project and team member performance closely, utilizing performance metrics and KPIs to identify potential roadblocks and intervene in mistakes or delays, resulting in a 25% reduction in project delays.

• Founded and operated a successful home decor business with my wife, overseeing all aspects of business operations, from product design and inventory management to sales and marketing.
• Generated over $500,000 in sales since 2015, primarily through online marketplaces such as Amazon, and maintained a 4.5-star customer rating by delivering high-quality products and exceptional customer service.
• Managed inventory levels and purchasing to ensure adequate stock levels, reducing inventory holding costs by 20% and increasing inventory turnover by 30%.
• Created and maintained product listings, optimizing product descriptions and images to drive sales, resulting in a 15% increase in product views and a 10% increase in conversion rates.
• Developed and managed the business website, improving website functionality and user experience, resulting in a 25% increase in website traffic and a 20% increase in customer engagement.
• Collaborated with my wife on product design and development, providing valuable input and feedback on product features and specifications, resulting in a 40% increase in new product launches and a 15% increase in customer satisfaction ratings.
• Implemented and managed marketing campaigns, utilizing social media and email marketing to expand brand awareness and drive sales, resulting in a 20% increase in customer acquisition and a 10% increase in repeat purchases.
• Demonstrated strong work ethic and adaptability, managing all aspects of the business with minimal assistance and consistently meeting deadlines and goals in a fast-paced and dynamic environment.

Streamlined the delivery of POS solutions by analyzing existing processes, gathering client and employee feedback, and identifying areas for improvement, resulting in a 25% increase in customer satisfaction ratings.
• Accelerated the onboarding of new clients by implementing process improvements and redefining employee roles, reducing the time to board by 30% and increasing revenue by 15%.
• Spearheaded the design and implementation of a new project framework, which involved revamping processes across all departments involved and resulted in a 40% reduction in project delivery time and a 20% increase in project profitability.
• Developed and implemented metrics and reporting to track the success of projects and process improvements, enabling data-driven decision-making and achieving a 95% project completion rate.
• Established a robust support infrastructure for key accounts, ensuring timely and effective resolution of customer issues and driving customer loyalty.
• Collaborated with the Development team to redesign the initial approach to POS setup, resulting in a 50% reduction in setup time and a 15% increase in first-time setup success rate.
• Managed three teams - menu building, online ordering/mobile apps team, and field technicians - comprising a total of ~20 employees, providing leadership, mentoring, and performance management to ensure team success.
• Monitored the status of 15-30 projects at various stages, providing proactive risk management and issue resolution to ensure project timelines, budgets, and quality standards were met.
• Conducted interviews and made hiring recommendations for openings in Professional Services, resulting in a 30% increase in team productivity and a 25% reduction in employee turnover.

• Led a portfolio of 10-15 concurrent projects throughout their lifecycle, from initiation to closeout, ensuring timely delivery and adherence to budget and quality standards.
• Orchestrated the successful installation of POS systems, overseeing projects with anywhere from 1 to over 100 terminals, coordinating with external vendors and internal teams, and ensuring seamless integration with other products.
• Designed and implemented custom maintenance schedules and plans for large clients, resulting in a 30% reduction in system downtime and a 25% increase in customer satisfaction ratings.
• Provided comprehensive technical support for all aspects of the POS system, resolving issues related to networking, hardware, software, and operational processes, resulting in a 90% customer retention rate and increased cross-selling opportunities.