Jonny Cruz
Summary
Bilingual and dependable professional with over 5 years of experience in warehouse operations, forklift operation, and customer service. Proven ability to operate heavy equipment, maintain inventory systems, and provide excellent service in both team-oriented and independent environments. Eager to leverage current skills while gaining new training and experience.
Overview
10
10
years of professional experience
Work History
Press Operator
Mannington Mills
01.2023
- Inspected carpet tiles quickly and accurately for quality control
- Operated multiple machines simultaneously
- Maintained a clean and safe work environment
Warehouse Clerk
Faltec America
04.2022 - Current
- Kept warehouse up to safety and health regulations at all times.
- Utilized forklift and other warehouse equipment to safely load and unload pallets and containers.
- Assisted in training new hires, sharing best practices and knowledge of warehouse operations.
- Provided excellent customer service by addressing inquiries about product availability and shipment status promptly.
- Improved inventory accuracy with consistent cycle counting and data entry into the warehouse management system.
- Improved efficiency with quick and accurate loading of boxes.
- Managed day-to-day operations of warehouse to keep everything running smoothly.
- Managed incoming shipments by verifying product details against purchase orders, ensuring accurate inventory levels.
- Collaborated with team members to complete daily tasks efficiently, meeting warehouse performance goals consistently.
- Checked packages and merchandise for damage and notified vendors.
- Compared shipments received with purchase orders to cross-reference goods ordered with goods received.
- Communicated with teammates and supervisors to maintain smooth operations and quickly handle any issues impacting warehouse operations or customer satisfaction.
- Maintained a clean work environment through routine organization of shelves and removal of waste materials, promoting overall warehouse efficiency.
- Processed incoming shipments upon package receipt by scanning boxes and envelopes and using [Software] to update system.
- Simplified order picking process with proper labeling and storage of products, reducing search time for items during fulfillment.
- Expedited urgent orders with prioritized packing and shipping procedures, ensuring timely delivery to customers in need.
- Simplified shipping and receiving processes for improved workflow.
- Coordinated with other departments to resolve issues related to inventory discrepancies or misshipments effectively.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Processed invoices and order forms for goods received and shipped for proof of transactions.
- Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
- Utilized forklift or pallet truck to load, unload, transport and store goods.
- Compared shipping orders and invoices against contents received to verify accuracy.
- Conducted research to address shipping errors and packaging mistakes.
- Maintained up-to-date price lists to accurately calculate shipping, shortage and demurrage costs.
- Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
Lift Truck Operator / Order Puller
Mohawk Industries
01.2019 - Current
- Operate lift trucks and various warehouse equipment
- Load and unload trucks and trailers
- Pull and relocate inventory using AS400 system
- Translate between English and Spanish for team and supervisors
- Maintain inventory accuracy and ensure proper stock placement
Server / Host / Busser
El Nopal Mexican Restaurant
01.2016 - 01.2018
- Delivered excellent customer service in a fast-paced restaurant
- Managed money and nightly deposits
- Assisted with hosting and bussing tables
Education
High School Diploma -
Gordon Central High School
Calhoun, GA05-2016
Skills
- Languages: Fluent in English and Spanish (read, write, speak)
- Technical: Proficient in Microsoft Word, Excel, PowerPoint; AS400 system experience
- Equipment Certified: Sit-Down Forklift, Pole lift, Squeeze Lift, Stand-Up Reach / Order Picker, Tugger / Pack Mule, Pallet Jack
- Strong multitasking, communication, and problem-solving skills
- Trustworthy, adaptable, and quick to learn new systems
- Maintains excellent confidentiality
- Machine operation
- Quality control
- Production monitoring
- Press troubleshooting
- Preventive Maintenance
- Safety management
- Equipment calibration
- Work order interpretation
- Efficient setup
- Machinery cleaning
- Forklift operation
- Clear communication
- Attention to detail
- Material handling
- Critical thinking
- Equipment maintenance and repair
- Work Planning and Prioritization
- Problem-solving
- Quality inspections
- Flexible schedule
- Measurements and calculations
- Quality control analysis
- Operational recordkeeping
- Material transport
- Material sorting and categorizing
- Parts replacement
- Active listening
- Production data reporting
- Microsoft office
- Teamwork and collaboration
- Chemical solution safety
- Time management
- Problem-solving abilities
- Multitasking Abilities
- Reliability
- Excellent communication
- Organizational skills
- Team collaboration
- Computer literacy
- Professionalism
Timeline
Press Operator
Mannington Mills
01.2023
Warehouse Clerk
Faltec America
04.2022 - Current
Lift Truck Operator / Order Puller
Mohawk Industries
01.2019 - Current
Server / Host / Busser
El Nopal Mexican Restaurant
01.2016 - 01.2018
High School Diploma -
Gordon Central High School
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