Jonny Cruz
Summary
Bilingual and dependable professional with over 5 years of experience in warehouse operations, forklift operation, and customer service. Proven ability to operate heavy equipment, maintain inventory systems, and provide excellent service in both team-oriented and independent environments. Eager to leverage current skills while gaining new training and experience.
Overview
10
10
years of professional experience
Work History
Press Operator
Mannington Mills
Calhoun, GA
01.2023
- Inspected carpet tiles quickly and accurately for quality control
- Operated multiple machines simultaneously
- Maintained a clean and safe work environment
Warehouse Clerk
Faltec America
Adairsville, GA
04.2022 - Current
- Kept warehouse up to safety and health regulations at all times.
- Utilized forklift and other warehouse equipment to safely load and unload pallets and containers.
- Assisted in training new hires, sharing best practices and knowledge of warehouse operations.
- Provided excellent customer service by addressing inquiries about product availability and shipment status promptly.
- Improved inventory accuracy with consistent cycle counting and data entry into the warehouse management system.
- Improved efficiency with quick and accurate loading of boxes.
- Managed day-to-day operations of warehouse to keep everything running smoothly.
- Managed incoming shipments by verifying product details against purchase orders, ensuring accurate inventory levels.
- Collaborated with team members to complete daily tasks efficiently, meeting warehouse performance goals consistently.
- Checked packages and merchandise for damage and notified vendors.
- Compared shipments received with purchase orders to cross-reference goods ordered with goods received.
- Communicated with teammates and supervisors to maintain smooth operations and quickly handle any issues impacting warehouse operations or customer satisfaction.
- Maintained a clean work environment through routine organization of shelves and removal of waste materials, promoting overall warehouse efficiency.
- Processed incoming shipments upon package receipt by scanning boxes and envelopes and using [Software] to update system.
- Simplified order picking process with proper labeling and storage of products, reducing search time for items during fulfillment.
- Expedited urgent orders with prioritized packing and shipping procedures, ensuring timely delivery to customers in need.
- Simplified shipping and receiving processes for improved workflow.
- Coordinated with other departments to resolve issues related to inventory discrepancies or misshipments effectively.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Processed invoices and order forms for goods received and shipped for proof of transactions.
- Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
- Utilized forklift or pallet truck to load, unload, transport and store goods.
- Compared shipping orders and invoices against contents received to verify accuracy.
- Conducted research to address shipping errors and packaging mistakes.
- Maintained up-to-date price lists to accurately calculate shipping, shortage and demurrage costs.
- Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
Lift Truck Operator / Order Puller
Mohawk Industries
Calhoun, GA
01.2019 - Current
- Operate lift trucks and various warehouse equipment
- Load and unload trucks and trailers
- Pull and relocate inventory using AS400 system
- Translate between English and Spanish for team and supervisors
- Maintain inventory accuracy and ensure proper stock placement
Server / Host / Busser
El Nopal Mexican Restaurant
Calhoun, GA
01.2016 - 01.2018
- Delivered excellent customer service in a fast-paced restaurant
- Managed money and nightly deposits
- Assisted with hosting and bussing tables
Education
High School Diploma -
Gordon Central High School
Calhoun, GA05-2016
Skills
- Languages: Fluent in English and Spanish (read, write, speak)
- Technical: Proficient in Microsoft Word, Excel, PowerPoint; AS400 system experience
- Equipment Certified: Sit-Down Forklift, Pole lift, Squeeze Lift, Stand-Up Reach / Order Picker, Tugger / Pack Mule, Pallet Jack
- Strong multitasking, communication, and problem-solving skills
- Trustworthy, adaptable, and quick to learn new systems
- Maintains excellent confidentiality
- Machine operation
- Quality control
- Production monitoring
- Press troubleshooting
- Preventive Maintenance
- Safety management
- Equipment calibration
- Work order interpretation
- Efficient setup
- Machinery cleaning
- Forklift operation
- Clear communication
- Attention to detail
- Material handling
- Critical thinking
- Equipment maintenance and repair
- Work Planning and Prioritization
- Problem-solving
- Quality inspections
- Flexible schedule
- Measurements and calculations
- Quality control analysis
- Operational recordkeeping
- Material transport
- Material sorting and categorizing
- Parts replacement
- Active listening
- Production data reporting
- Microsoft office
- Teamwork and collaboration
- Chemical solution safety
- Time management
- Problem-solving abilities
- Multitasking Abilities
- Reliability
- Excellent communication
- Organizational skills
- Team collaboration
- Computer literacy
- Professionalism
Timeline
Press Operator
Mannington Mills
01.2023
Warehouse Clerk
Faltec America
04.2022 - Current
Lift Truck Operator / Order Puller
Mohawk Industries
01.2019 - Current
Server / Host / Busser
El Nopal Mexican Restaurant
01.2016 - 01.2018
High School Diploma -
Gordon Central High School