Jonny Paul
Product Manager
Irvine,CA
Summary
Jonny is a dynamic product manager with 10 years of experience in designing solutions for financial market products. He has a keen eye for identifying operational gaps and improvement opportunities. He excels in leadership, communication, and problem-solving to drive projects to successful completion and is committed to leveraging these abilities to contribute significantly to any team's success.
Overview
10
10
years of professional experience
Work History
Product Manager AI - Capital Group
Infosys Ltd
Irvine, CA
07.2024 - Current
- Designed and delivered AI-enabled solutions using low-code platforms ( Power Automate, Power Query, Appian) and RPA tools to digitalize business processes and eliminate manual work.
- Performed hands-on development using Azure OpenAI, Python, REST APIs to build out quick PoCs and validate expectations from stakeholders
- Built internal developer tooling and reusable AI components leveraging LLMs, vector databases, prompt orchestration frameworks, and Azure cloud services, enabling teams to deliver high-performance applications that drive business value.
- Collaborated across investment operations—including reference data, order management, and compliance—to deliver AI initiatives projected to generate $3M in annual savings, using a stack including Azure Cognitive Search, OpenAI APIs, and low-code workflow automation.
- Managed multiple AI implementation projects, including:
- Automated compliance rule extraction, generation, and validation from Investment Management Agreements (IMAs) using agentic AI workflows, GPT-4/4o models, and document intelligence services.
- AI-assisted valuation of private companies using Python, sentiment analysis models, and LLM-driven summarization on vendor-sourced news articles.
- Built a conversational AI assistant for querying policies and procedures using Microsoft Copilot Studio agents and enterprise knowledge search to improve onboarding and reduce support queries.
Product Manager - Vanguard
Infosys Ltd.
Philadelphia, PA
01.2024 - 06.2024
- Led the product management for automating backend operations within retirement services (including 401(k) loans and contributions), utilizing the Appian platform, resulting in an average annual saving of approximately 15000 hours.
- Automated the reconciliation of breaks, identifying contributions from payments made by employees of customers.
- Build a dashboard to track the initiation of loan requests, through to the disbursement of funds, and tracking repayments.
- Set up a workflow for the coordination of the QDRO process between multiple internal and external stakeholders.
Consultant
Infosys Ltd
Trivandrum, India
08.2021 - 12.2023
- Facilitated client workshops to identify current state business challenges and map out a future state process improvements
- Generated detailed project timelines, including milestones, deliverables, and resources needed.
- Created user stories and acceptance criteria for product features, and managed a backlog for development.
- Collaborated with UX and UI designers on wireframes and mockups for proposed products or features.
- Enabled agile development and facilitated frequent feedback loops between developers and end users of the product.
Operations Manager/Business Analyst
NatWest Group
Chennai, India
07.2016 - 07.2021
- Managed a team of analysts, supporting over 500 customer businesses in their working capital needs like cross-border payments, liquidity management and financing requirements
- Created technical training artifacts and knowledge articles to support knowledge management across the business unit.
- Acted as a subject-matter expert in multiple business-critical projects involving a core banking application, cross-regional process migrations, and vendor negotiations.
- Reviewed technical designs from engineers prior to implementation phase in order to ensure accuracy of specifications.
Client Engagement Manager
Yos Sports
01.2014 - 07.2014
- Designed and operationalized corporate engagement initiatives, enhancing client satisfaction and retention.
- Managed business relationship for client accounts worth over ~$ 100K
Sales and Service Engineer
Radix Healthcare
05.2013 - 12.2013
- Designed quotations for government tenders for large institutional health care providers
- Led technical discussions of high-end medical equipments, simplifying procurement processes
Education
MBA - Finance & Marketing
Indian Institute of Management
Indore, Madhya Pradesh05-2016
Bachelor of Technology - Electronics & Communication
Mohandas College of Engineering
Kerala05-2012
Skills
Product & Strategy
- Product Strategy & Roadmapping
- Data-Driven Decision Making
- User Research & Experimentation (A/B Testing)
- Metrics Definition & KPI Ownership
- Go-to-Market Strategy
AI / ML Expertise
- Large Language Models (LLMs)
- Agentic AI Systems
- Prompt Engineering
- Retrieval-Augmented Generation (RAG)
- NLP & Text Analytics
- Document Intelligence / OCR
Technical Skills
- Azure OpenAI / OpenAI APIs
- REST API Integration
- Low-Code & Automation Platforms (Power Apps, Power Automate)
- RPA Tools
- Python (for prototyping & analysis)
- Data Modeling & Feature Engineering Fundamentals
- Cloud Services (Azure, AWS basics)
Execution & Delivery
- Agile Product Management
- Technical Program Execution
- Backlog Management & Prioritization
- Experimentation Platforms & Rapid Prototyping
- Operational Efficiency & Process Automation
Domain Knowledge
- Enterprise Systems & Workflow Automation
- Knowledge Management Platforms
- Compliance & Regulatory Workflows
Certification
- Certified PMP '25 from Project Management Institute
- Certified SAFe 6 Agilist
- Infosys Certified Professional-Generative AI
- Certified in Retrieval Augmented Generation (RAG) from DeepLearning.ai
Timeline
Product Manager AI - Capital Group
Infosys Ltd
07.2024 - Current
Product Manager - Vanguard
Infosys Ltd.
01.2024 - 06.2024
Consultant
Infosys Ltd
08.2021 - 12.2023
Operations Manager/Business Analyst
NatWest Group
07.2016 - 07.2021
Client Engagement Manager
Yos Sports
01.2014 - 07.2014
Sales and Service Engineer
Radix Healthcare
05.2013 - 12.2013
MBA - Finance & Marketing
Indian Institute of Management
Bachelor of Technology - Electronics & Communication
Mohandas College of Engineering