Jonny-Rey Gutierrez
Victorville,California
Summary
Proven track record of enhancing operational efficiency and customer satisfaction at FedEx Ground through meticulous package handling and timely deliveries, as well as receiving inbound shipments at The Home Depot and stocking the store in a timely manner. A relentless hard worker and fast learner, adapted to streamlining processes and maintaining high safety standards. Excels in communication, ensuring team coordination and exceptional service.
Overview
3
3
years of professional experience
Work History
Freight Team Associate
The Home Depot
01.2024 - 06.2024
- Streamlined inbound freight procedures for faster unloading, sorting, and storage of shipments.
- Maintained high safety standards within the facility by enforcing proper lifting techniques, equipment usage, and hazard prevention measures.
- Broke down, re-packaged and shrink-wrapped pallets for efficient storage and transportation.
- Offered friendly, prompt customer service by answering questions, resolving issues quickly, and checking system for inventory.
Package Handler
FedEx Ground
06.2023 - 12.2023
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
- Proved successful working within tight deadlines and a fast-paced environment.
- Used hand-held scanners and physical logs to accurately track item movements.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
Home Delivery Driver
FedEx Ground
01.2021 - 06.2023
- Collaborated with fellow drivers to facilitate smooth handovers and coordinate efficient routes.
- Enhanced customer satisfaction by providing timely and accurate home deliveries.
- Maintained a clean and organized vehicle, ensuring optimal performance for daily deliveries.
- Ensured safe transportation of goods by adhering to company policies and road safety regulations.
- Joined contingency and was working out of: Washington, Idaho, Oregon, and Northern California.
Education
High School Diploma -
Victor Valley High School
Victorville, CA06.2017
Skills
- Determined to succeed
- Fast learner
- Hard worker
- Not afraid to ask questions
- Relentless
- Good communication skills
- Excellent customer service
Timeline
Freight Team Associate
The Home Depot
01.2024 - 06.2024
Package Handler
FedEx Ground
06.2023 - 12.2023
Home Delivery Driver
FedEx Ground
01.2021 - 06.2023
High School Diploma -
Victor Valley High School
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