Jonovan Lee
Summary
Ambitious, Technology enjoyer with experience maintaining complete infrastructure operations. Through complex network environments and organizational users support experience. I'm pursuing a deeper knowledge and understanding of upper level IT management.
Overview
5
5
years of professional experience
Work History
Network Systems Engineer
Kahala Nui
08.2024 - Current
- Implemented WAN and LAN designs in multi-datacenter configurations.
- Diagnosed network problems involving combination of hardware, software, power and communications issues.
- Oversaw network performance, making changes to boost overall efficiency and power.
- Evaluated emerging technologies to identify potential opportunities for network enhancement and increased efficiency.
Network Technician
Bank of Hawaii
06.2022 - 07.2024
- Configured, monitored and maintained network hardware, software and communication links.
- Tested and evaluated network systems to eliminate problems and make improvements.
- Implemented security measures to protect data, software and hardware from unauthorized access.
- Resolved complex performance issues related to network configurations, applications, protocols.
- Maintained records of repairs, upgrades, installations and other maintenance activities.
- Analyzed system logs to detect potential issues and prevent service outages.
Desktop Support Technician
Bank of Hawaii
03.2021 - 06.2022
- Installed and configured hardware such as printers, scanners, monitors, keyboards and mice.
- Troubleshot computer systems to identify and resolve operating system and application problems.
- Assisted with the installation of new computers, loading new images on the device, and configuring devices for a users needs.
- Trained and produced learning documentation for new team members.
- Assisted and supported executive leadership.
- Pursuer in vulnerability support and management for users workstations.
Education
BBA - Management Information Systems
University of Hawaii At Manoa
Honolulu, HI08-2021
Skills
- Network infrastructure knowledge
- Corporate IT experience
- Vulnerability aptitude
- Root Cause Analysis
- Team Collaboration
- Documentation and training maintainer
Timeline
Network Systems Engineer
Kahala Nui
08.2024 - Current
Network Technician
Bank of Hawaii
06.2022 - 07.2024
Desktop Support Technician
Bank of Hawaii
03.2021 - 06.2022
BBA - Management Information Systems
University of Hawaii At Manoa