Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jon Parker Cottrell

512 Bank St Lodi,OH

Summary

Handles team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with resourceful and upbeat nature. Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

7
7
years of professional experience

Work History

Shift Supervisor

Blue Beacon
10.2018 - Current
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
  • Responded to and resolved customer questions and concerns.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Helped store management meet standards of service and quality in daily operations.
  • Enforced company policies and regulations with employees.
  • Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
  • Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Improved customer satisfaction rates with consistent quality checks and timely resolution of complaints.
  • Maintained workplace safety by enforcing strict adherence to company policies and industry regulations.
  • Enhanced team productivity by implementing efficient shift scheduling and task delegation.
  • Served as a liaison between employees and upper management effectively facilitating communication that bridged any existing gaps.
  • Resolved conflicts among team members diplomatically, promoting a harmonious work atmosphere conducive to collaboration.
  • Monitored staff compliance with health codes, ensuring high standards of cleanliness throughout the facility consistently met or exceeded expectations.
  • Reduced employee turnover rate by fostering a positive work environment and addressing staff concerns promptly.
  • Applied security, safety, and loss prevention strategies during shifts.
  • Streamlined inventory management, reducing waste and optimizing stock levels for daily operations.
  • Conducted routine inspections to check quality and compliance with established specifications.
  • Implemented training programs for new hires, ensuring seamless integration into the team and faster productivity contributions.
  • Delivered successful training to more than 10+ employees during tenure, educating on successful work processes and productivity strategies.
  • Established effective employee schedules and delegated tasks to take advantage of individual abilities and meet expected demands.
  • Continuously improved workplace processes and procedures, identifying areas for optimization and leading initiatives to implement necessary changes.
  • Increased sales performance through effective upselling techniques and staff training initiatives.
  • Collaborated with management to develop strategies for boosting overall store performance, leading to higher profit margins.
  • Conducted regular performance evaluations, providing constructive feedback to help employees grow professionally.
  • Conducted shift inspections to evaluate operational activities and implement timely resolutions for diverse concerns.
  • Built performance-oriented culture with satisfied, hardworking employees by clearly highlighting employee success and developing leaders from within.
  • Prepared, calibrated, and monitored production levels to achieve targets.
  • Documented daily production and materials usage in Microsoft word/spread sheets to track data.
  • Completed cash and credit card transactions accurately using POS software.
  • Scheduled staff shifts to secure adequate coverage and productive workflows.
  • Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
  • Managed staff hiring, training and supervision.
  • Supervised ongoing daily production phases.
  • Collaborated with other leaders and executives to direct workflow and support operations.
  • Cultivated professional working relationships with peers and supervisors.
  • Built relationships with customers and managed accounts to drive revenue and profit.
  • Coordinated merchandising, promoted new products and increased brand awareness.
  • Oversaw loading and unloading of packages in warehouse.
  • Monitored daily and weekly key performance indicators to maintain on-track status.

Tire Technician and Mechanic

Holmes Tire & Automotive
05.2018 - 10.2018
  • Rotated, mounted and balanced tires on cars, trucks, and vans.
  • Replaced and repaired tires using best practices for safe vehicle maintenance.
  • Dismounted, mounted, and repaired tires according to manufacturer specifications.
  • Improved customer satisfaction by providing timely and accurate tire services.
  • Operated machines safely and correctly, including tire changers and wheel balancers.
  • Serviced customer vehicles quickly and accurately to meet daily appointment schedules.
  • Inflated tires to prescribed PSI per load requirements to optimize tire safety.
  • Boosted productivity, performing tire repairs and replacements in a fast-paced environment.
  • Maintained and managed tire and hardware inventory with regular stock assessments.
  • Delivered outstanding service, addressing client concerns promptly and professionally.
  • Increased efficiency with meticulous organization of tools and equipment in the workspace.
  • Ensured customer loyalty through exceptional service and expert advice on tire maintenance.
  • Inspected and maintained equipment to limit operational disruptions.
  • Analyzed customer needs to recommend suitable tires for personalized requirements.
  • Facilitated strong communication among team members, fostering a positive work environment that encouraged collaboration.
  • Inspected vehicle brakes, shocks and suspension systems, making repair recommendations to restore condition.
  • Demonstrated commitment to quality control, adhering strictly to company guidelines for tire installation procedures.
  • Minimized downtime with proactive identification of potential issues during routine inspections.
  • Expanded technical knowledge by staying current on industry trends, technology advancements, and best practices.
  • Verified vehicle safety by testing batteries, performing oil changes and inspecting fluid levels.
  • Repaired punctures by locating leaks, removing embedded objects, and patching holes.
  • Identified problems and replaced worn tires on variety of vehicles.
  • Tested tires for wear, balance and overall condition.
  • Educated customers about tire maintenance, repair and replacement.
  • Evaluated tire tread depth and air pressure to verify proper tire inflation.
  • Road-tested vehicles to assess tire performance and identify additional issues.
  • Checked, installed and repaired rotors, pads, and drums.
  • Evaluated fluid levels, battery functioning, and vehicle leaks.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Disassembled defective parts to make proper repairs.

Diesel Mechanic Assistant

DDL Brokerage Inc
08.2017 - 05.2018
  • Cleaned shop, stored new supplies and put away tools to maintain organized work area.
  • Helped mechanics complete repairs by organizing supplies, maintaining tools and passing needed items.
  • Shadowed senior mechanics to develop advanced repair skills.
  • Enhanced shop efficiency by maintaining a clean, organized workspace and assisting with tool inventory management.
  • Completed minor repairs and basic upkeep work with minimal supervision.
  • Ensured timely completion of repairs by prioritizing tasks based on project timelines and customer needs.
  • Repaired lighting, brake and hydraulic systems adjacent to diesel engines.
  • Collaborated with senior mechanics to troubleshoot complex diesel engine problems, resulting in successful repair solutions.
  • Improved engine performance by conducting thorough diesel engine inspections and identifying necessary repairs.
  • Minimized rework by double-checking completed tasks for accuracy before returning vehicles to customers or moving onto the next stage of the repair process.
  • Conducted safety and environmental checks on vehicles.
  • Operated variety of power tools and hand tools.
  • Cleaned and lubricated components to maintain optimal performance.
  • Maintained tools and equipment in good working condition.
  • Diagnosed problems with electrical systems and rewired components to restore safe flow of electricity.

Education

GED -

GED Online Testing
518 West Prospect Street Smithville, Ohio 44677
02.2023

Cloverleaf High School
8525 Friendsville Rd, Lodi, OH 44254
05.2018

SAE Certification - Commercial Truck And Heavy Equipment Mechanics

Medina County Career Center
1101 W Liberty St, Medina, OH 44256
05.2018

Skills

  • Cash handling expertise
  • Staff Development
  • Inventory control and record keeping
  • Safety understanding
  • Operations Management
  • Schedule Management
  • Conflict resolution techniques
  • Inventory Control
  • Policy Enforcement
  • Strategic Planning
  • Scheduling Coordination
  • Inventory Management
  • Staff Scheduling
  • Continuous Improvement
  • Schedule oversight
  • Revenue benchmarks
  • Team Leadership
  • Problem-Solving
  • Team Supervision
  • Positive Attitude
  • Team motivation
  • Conflict Resolution
  • Inventory Counts
  • Assigning Work
  • Policy and Procedure Enforcement
  • Flexible Schedule
  • Shift Paperwork Completion
  • Professional Appearance
  • Computer Skills
  • Critical Thinking
  • Customer Service
  • Quality Control

Timeline

Shift Supervisor

Blue Beacon
10.2018 - Current

Tire Technician and Mechanic

Holmes Tire & Automotive
05.2018 - 10.2018

Diesel Mechanic Assistant

DDL Brokerage Inc
08.2017 - 05.2018

GED -

GED Online Testing

Cloverleaf High School

SAE Certification - Commercial Truck And Heavy Equipment Mechanics

Medina County Career Center

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Jon Parker Cottrell