Jonquil Steele
Marietta,GA
Summary
Dynamic professional with extensive experience in management and delivery services, notably at Churchs Chicken. Proven track record in optimizing inventory and enhancing customer satisfaction. Skilled in maintaining low labor percentages and fostering team motivation. Certified in Serv Safe, with a strong ability to thrive under pressure and drive operational excellence.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Delivery Driver/Supervisor
Marcos Pizzeria
06.2005 - Current
- Operated vehicle safely in highly congested areas with no traffic violations.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
Delivery Driver
DoorDash
01.2015 - 12.2025
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Delivered packages to customer doorsteps and business offices.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
Shift Manager
Emerald City Pizza Hut
03.2022 - 03.2025
- Exercised composure under pressure and in escalated customer service scenarios.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Kept employees operating productively and working on task to meet business and customer needs.
Assistant General Manager
TA Travel Centers of America/Boston Market
01.2023 - 12.2024
- Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
- Handled cash accurately and prepared deposits.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Enforced quality assurance protocols to deliver ideal customer experiences.
General Manager
Churchs Chicken
04.2023 - 12.2023
- Managed budget implementations, employee evaluations, and contract details.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
Assistant Machine Operator
International Paper
11.2015 - 04.2020
- Complied with company and OSHA safety rules and regulations.
Education
High School Diploma -
Rutherford B. Hayes
Delaware, OH06-1987
Skills
- All Manners of Work Operations done SAFELY
- Truck Orders and Freight Placement
- Interviews, Hirings and Firings
- Maintained Low Labor Precentages
- Daily and Monthly Inventory Counts
- 3x Daily Record Keepings for Store and Corporate
- Performance evaluations
- Inventory Control
Certification
- Certified in Serv Safe, Pizza Hut - 2022
Timeline
General Manager
Churchs Chicken
04.2023 - 12.2023
Assistant General Manager
TA Travel Centers of America/Boston Market
01.2023 - 12.2024
Shift Manager
Emerald City Pizza Hut
03.2022 - 03.2025
Assistant Machine Operator
International Paper
11.2015 - 04.2020
Delivery Driver
DoorDash
01.2015 - 12.2025
Delivery Driver/Supervisor
Marcos Pizzeria
06.2005 - Current
High School Diploma -
Rutherford B. Hayes