Jonquita Warrack
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Event Coordinator
MRN, Ltd
Cleveland, OH
08.2020 - 01.2024
- Booked and conducted venue tours to inform potential clients about event space and packages.
- Generated banquet event orders and led meetings prior to event to go over details and delegate assignments to staff.
- Planned and executed a wide variety of events, from small parties to large corporate gatherings by working closely with clients to understand their needs and develop customized event plans.
- Managed all aspects of on-site coordination including set up of pre-approved decorations and floor plans, timeline management, and vendor set up.
- Produced contracts and invoices for events and monitored fee collection.
- Managed safe and smooth food delivery at banquets, conferences and social events.
Server
Lucky's Café
Cleveland, Ohio
08.2019 - 07.2020
- Served a high volume of customers and was entrusted with important clients and large groups.
- Maintained detailed knowledge of menu items and ingredients to drive sales.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
Account Executive
Mehta Marketing Inc
Pittsburgh, Pennsylvania
02.2018 - 01.2019
- Ran office meetings for team members
- Conducted interviews to recruit talent for team and office.
- Resolved customer complaints by offering creative solutions and incentives.
- Attended networking events to build relationships with potential customers.
- Developed and implemented a comprehensive sales plan to increase revenue in assigned territory.
- Participated in training sessions on topics related to sales techniques.
- Advised customers on best practices regarding product usage or maintenance procedures.
Shift Supervisor
The Treasure Chest of MorningStar Mission
Joliet, Illinois
04.2014 - 02.2018
- Provided customer service and operated register for monetary transactions
- Managed inventory for establishment.
- Provided on-the-job training to new staff members.
- Communicated clearly with employees regarding job duties, expectations, and policies.
- Assigned tasks to team members based on their strengths and skill sets.
- Completed opening and closing duties to facilitate business operations.
- Maintained accurate records of daily transactions and deposits.
Skills
- Customer service
- Sales
- Events Planning
- Operations Oversight
- Food Service Knowledge
- Meeting Planning
- Event Billing
- Client Relationship Development
Certification
- Master of Mixology graduate from Cleveland Bartending School
References
References available upon request.
Timeline
Event Coordinator
MRN, Ltd
08.2020 - 01.2024
Server
Lucky's Café
08.2019 - 07.2020
Account Executive
Mehta Marketing Inc
02.2018 - 01.2019
Shift Supervisor
The Treasure Chest of MorningStar Mission
04.2014 - 02.2018