JON R. EKROOS
Tysons Corner,VA
Summary
Results-driven, sales professional with extensive B2B sales experience, key account management, sales management and customer growth through complex consultative sales cycles. Demonstrated history of connecting with executive decision makers and cultivating genuine, enduring relationships. A leader by example, with strong business acumen, a burning desire to succeed and the energy to outwork the competition.
Demonstrates a strong understanding of present communication and technology needs of business customers across multiple industries. Customer obsessed, adept at leading deep discovery meetings, gaining insight to customer challenges and utilizing cross-functional resources to generate revenue. Proficient at charting sales strategies with workflow management tools. Consistent top 5% performer, expert connector, negotiator and collaborator.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Global Account Manager
Cogent Communications
Herndon, VA
01.2023 - 09.2023
- Effectively engaged with key decision makers for targeted global organizations and met with sales and design departments to determine project road maps and create unique solutions to drive profitability and champion brand.
- Enhanced sales volume through skilled support to both new and inactive customers.
- Provided strategic guidance in the development of long-term partnerships with customers.
- Collaborated with internal departments such as sales, marketing, finance, operations, and legal teams on a variety of projects related to client accounts.
- Mentored and internally promoted successful company sales and account management staff into leadership positions to drive company growth.
- Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
- Displayed strong telephone etiquette, effectively handling difficult calls and creating opportunities out of issues.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Skilled at working independently and collaboratively in a team environment.
Director of Sales and Business Development
APG Media, LLC
Easton, MD
09.2013 - 04.2020
- Developed and significantly grew assigned territory 142% within first year.
- Contributed strategic sales planning and pricing models as a key member of management team.
- Achieved salesperson of the year for APG Media Chesapeake in 2017 and 2018 and exceeded monthly sales quota for 17 consecutive months.
- Established relationships with key decision makers to expand business presence and profitability.
- Developed pricing strategies that increased revenue while maintaining customer loyalty.
- Directed the development of marketing materials, such as brochures, catalogs, and advertisements.
- Provided training on product knowledge, customer service, and sales techniques to staff members.
- Achieved company growth and brand development through market expansion and sales.
- Planned events such as webinars or seminars to generate leads from potential customers.
Chesapeake Territory Account Representative
APG Media
01.2013 - 01.2017
- Prevented attrition and revived consistent sales by stabilizing, developing, and expanding geographic territory
- Sold a broad portfolio of print and digital products, required customer engagement and attention to detail due to diversified daily deadlines for publication of different print and digital products.
Key Account Executive
AT&T Global Solutions
Oakton, VA
01.2000 - 01.2003
- Surpassed monthly sales quota by 173% and triggered increase in account base from 92% to 132% of potential growth targeted by formulating and executing a strategic plan to connect with every key decision maker and explore areas for improvement and growth.
- Developed opportunities, presented best in class solutions and closed transactions involving complex SaaS and data solutions by connecting with key decision makers and demonstrating the value of the AT&T suite of products, people and culture.
- Demonstrated strong leadership skills in revenue production, assisted team members in assigned team activities, and displayed a positive, urgent, and energetic attitude at all times while attending team and departmental meetings and functions.
National Training Supervisor
Automotive Consultants, LLC
Washington, DC
01.1995 - 01.1999
- Regional East Coast Training Supervisor. Installed and Implemented programs of accountability and conducted dealership kickoff meetings to improve overall CSI scores and aftermarket sales.
- Consulted and reported each month, directly to franchise owners and General Managers.
- Communicated all learning and performance objectives, schedules, and training assessments to upper management.
- Directed training programs and development paths for managers and supervisors.
- Analyzed effectiveness of training programs at all levels and recommended updates.
- Created in-depth training manual for all employees.
- Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
Education
Bachelor of Arts - Political Science And English Literature
University of Maryland - College Park
College Park, MD06-1992
Skills
- Sales and Revenue Optimization
- Networking and Relationship Leverage
- Lead Generation and Market Research
- Strategic Planning and Implementation
- Customer Service and Satisfaction
- Consultative Selling Approach
- Promotional Material Designing
- Contract Negotiations
- Customer Engagement
- Revenue Growth
- Territory Management
- Business Needs Assessment
- Account Acquisition
- Customer Service
- Brand Development
- Account Management
- New Business Development
- Customer Portfolio Management
- Time Management
- Complex Project Negotiations
- Rapport and Relationship Building
- Sales Territory Growth
- Goal Setting and Achievement
- Sales Quota Management
- Closing Techniques
- Sales Projections
- Sales Plan Implementation
- Software Feature Demonstrations
- Digital Sales
- Key Account Development
- Appointment Scheduling
- Consultative and Relationship Selling
- Lead Identification and Generation
- Lead Generation
- Social Media Savvy
- Consultative Selling Techniques
- Direct Sales
- Client Base Retention
- Database Management
- Strategic Account Development
- Solution Selling
- Customer Complaint Resolution
- Performance Evaluations
- Advertising Campaigns
- Brand-Building Strategies
- Employee Retention
- Interdepartmental Collaboration
- Service-Driven Sales
- Sales Tracking
- Salesforce Software
- Relationship Building
- Sales Reporting
- Strategic planning
- Forecasting abilities
- Account management
- Extensive personal network
- Accomplished manager
- Strategic account development
- Direct sales
- Coaching and mentoring
- Solution selling
- Sales presentations
- Systems and software programs
- Analytical problem solver
- Sales processes
- B to B sales
- Account servicing skills
Websites
Selected Contributions
- Overachieved initial forecasted goal of monthly recurring revenue by 155% by presenting and deploying marketing resources and materials to individual business owners and group audiences of CEO's for targeted vertical businesses.
- Honored with Digital Salesperson of the year award for 2017 and 2018 in recognition of exceptional performance.
- Augmented greater leadership skills by leveraging experience of introducing new advertising products to marketplace.
- Initiated the agency from scratch within nine months along with setting up products and pricing and establishing customer base by generating leads, scheduling sales meetings, and closing business, resulting in exceeding forecasted monthly recurring revenue by 173% after completing product portfolio.
- Earned recognition as number one revenue producer multiple times throughout the employment within the company.
- Recognized as Salesperson of the year for all of APG Media Chesapeake in 2016.
- Won title of salesperson of the month for ten consecutive months in 2015.
- Earned President's Club Honors for every full year of employment for top 10% revenue obtainment and consistently surpassing monthly revenue obtainment.
- Secured monthly recurring revenue with signed annual contracts that surpassed revenue goals by over 200% by utilizing strong business acumen, scheduling sales calls, creating warm calls, exhibiting product value, and closing marketing and advertising deals via complex and consultative processes in order to gain trust of formerly disgruntled customers and business owners.
- Optimized professional competence and established strong product knowledge through completion of IP certificates for VPN, VOIP, IP, web hosting, and related application / services, Extranets and intranets, and CRM applications.
- Created new sales opportunities by establishing and cultivating strong relationships within assigned geographic territory, resulting in new customers and leading revenue obtainment.
Affiliations
- Avid Golfer
- Fitness enthusiast
- Basketball
- Certified Pop Warner Football Coach
Certification
- Licensed Realtor in MD and VA
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Every problem is a gift—without problems we would not grow.
Tony Robbins
Timeline
Global Account Manager
Cogent Communications
01.2023 - 09.2023
Director of Sales and Business Development
APG Media, LLC
09.2013 - 04.2020
Chesapeake Territory Account Representative
APG Media
01.2013 - 01.2017
Key Account Executive
AT&T Global Solutions
01.2000 - 01.2003
National Training Supervisor
Automotive Consultants, LLC
01.1995 - 01.1999
Bachelor of Arts - Political Science And English Literature
University of Maryland - College Park