Jontay Morrison
Yuma,AZ
Summary
Accomplished Operations Manager with a proven track record at Offer Geek Homes LLC, enhancing portfolio performance through strategic market research and advanced technical skills in Argus Enterprise. Demonstrates exceptional problem-solving abilities and employee relations, leading to increased accountability and client satisfaction. Skilled in safe driving practices and customer service, showcasing a versatile and results-driven approach. Hardworking employee enthusiastic about learning transportation field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
5
5
years of professional experience
1
1
Certification
Work History
CDL A OTR Driver
May Trucking
02.2024 - Current
- Ensured timely deliveries by effectively communicating with dispatchers, shippers, and receivers throughout each transport.
- Navigated challenging weather conditions and road hazards with skill, minimizing potential for accidents while ensuring on-time deliveries.
- Established strong working relationships with fellow drivers, dispatchers, maintenance personnel, and other key stakeholders in the transportation process for seamless operations.
- Increased overall safety by conducting thorough pre-trip and post-trip inspections on vehicle equipment and load.
Certified Yard Switcher
Fed Ex Ground
07.2023 - 02.2024
- Contributed to the achievement of company goals by consistently meeting or exceeding performance expectations in all aspects of yard switcher responsibilities.
- Enhanced safety practices for the entire team by conducting regular safety checks and addressing potential hazards.
- Assisted in training new employees on proper yard switching procedures, promoting a culture of safety and teamwork.
- Minimized damage incidents by strictly adhering to company guidelines when operating yard switcher equipment.
Digital Grocery Lead
Walmart
03.2023 - 07.2023
- Improved overall store appearance through diligent maintenance of shelves, aisles, and display areas, attracting more customers to explore products on offer.
- Demonstrated adaptability by cross-training in multiple departments, maximizing versatility within the store operations team.
- Contributed to positive team dynamics with strong communication skills and a collaborative attitude.
- Delivered superior customer service by quickly resolving complaints, leading to high levels of satisfaction ratings among shoppers.
Executive Resolution Senior
Carvana
03.2022 - 11.2022
- Improved customer retention through consistent delivery of exceptional service and support.
- Facilitated knowledge sharing sessions among team members, promoting continuous learning opportunities.
- Organized regular team meetings to review progress on key objectives, foster collaboration, celebrate successes.
- Streamlined communication processes for improved efficiency in addressing client concerns.
- Enhanced customer satisfaction by resolving complex issues and providing tailored solutions.
- Served as a liaison between clients and internal departments, fostering strong professional relationships.
- Optimized workflow management tools to increase team productivity and overall effectiveness.
Operations Manager
Offer Geek Homes LLC
08.2019 - 03.2022
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Leveraged advanced technical skills in software applications such as Argus Enterprise and Excel; improving speed and accuracy of analyses.
- Enhanced portfolio performance by conducting thorough market research and analysis of potential real estate investments.
- Conducted regular site visits to assess asset conditions, facilitating proactive maintenance planning and capital improvements.
- Maintained a high level of client satisfaction through clear communication channels and timely responses to inquiries or concerns.
- Ensured smooth transaction coordination by managing timelines, deadlines, and documentation requirements.
- Managed sensitive client information securely to maintain confidentiality and uphold company privacy policies strictly.
Education
No Degree - Truck Driver Training
Yuma Truck Driving School
Yuma, Az01.2024
No Degree - Digital Radiology
Career Care Institute - Lancaster
Lancaster, CA12.2016
High School Diploma -
Kofa High School
Yuma, AZ05.2014
Skills
- Safe Driving Practices
- Weather condition awareness
- Accident prevention techniques
- Operations Management
- Customer Service
- Planning and Implementation
- Employee relations and conflict resolution
- Problem-solving abilities
- Critical Thinking
- Data Entry
- Computer Proficiency
Certification
- CDL A License - [2024]
Timeline
CDL A OTR Driver
May Trucking
02.2024 - Current
Certified Yard Switcher
Fed Ex Ground
07.2023 - 02.2024
Digital Grocery Lead
Walmart
03.2023 - 07.2023
Executive Resolution Senior
Carvana
03.2022 - 11.2022
Operations Manager
Offer Geek Homes LLC
08.2019 - 03.2022
No Degree - Truck Driver Training
Yuma Truck Driving School
No Degree - Digital Radiology
Career Care Institute - Lancaster
High School Diploma -
Kofa High School
- CDL A License - [2024]
Similar Profiles
Jessie GreeneJessie Greene
Diesel Mechanic Level 2 at May TruckingDiesel Mechanic Level 2 at May Trucking
Danielle Pett CroweDanielle Pett Crowe
Driver Manager and Licensing at May TruckingDriver Manager and Licensing at May Trucking
Mathew LoveMathew Love
Facility Manager at May TruckingFacility Manager at May Trucking