Jontay Morrison
Yuma,AZ
Summary
Accomplished Operations Manager with a proven track record at Offer Geek Homes LLC, enhancing portfolio performance through strategic market research and advanced technical skills in Argus Enterprise. Demonstrates exceptional problem-solving abilities and employee relations, leading to increased accountability and client satisfaction. Skilled in safe driving practices and customer service, showcasing a versatile and results-driven approach. Hardworking employee enthusiastic about learning transportation field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
5
5
years of professional experience
1
1
Certification
Work History
CDL A OTR Driver
May Trucking
02.2024 - Current
- Ensured timely deliveries by effectively communicating with dispatchers, shippers, and receivers throughout each transport.
- Navigated challenging weather conditions and road hazards with skill, minimizing potential for accidents while ensuring on-time deliveries.
- Established strong working relationships with fellow drivers, dispatchers, maintenance personnel, and other key stakeholders in the transportation process for seamless operations.
- Increased overall safety by conducting thorough pre-trip and post-trip inspections on vehicle equipment and load.
Certified Yard Switcher
Fed Ex Ground
07.2023 - 02.2024
- Contributed to the achievement of company goals by consistently meeting or exceeding performance expectations in all aspects of yard switcher responsibilities.
- Enhanced safety practices for the entire team by conducting regular safety checks and addressing potential hazards.
- Assisted in training new employees on proper yard switching procedures, promoting a culture of safety and teamwork.
- Minimized damage incidents by strictly adhering to company guidelines when operating yard switcher equipment.
Digital Grocery Lead
Walmart
03.2023 - 07.2023
- Improved overall store appearance through diligent maintenance of shelves, aisles, and display areas, attracting more customers to explore products on offer.
- Demonstrated adaptability by cross-training in multiple departments, maximizing versatility within the store operations team.
- Contributed to positive team dynamics with strong communication skills and a collaborative attitude.
- Delivered superior customer service by quickly resolving complaints, leading to high levels of satisfaction ratings among shoppers.
Executive Resolution Senior
Carvana
03.2022 - 11.2022
- Improved customer retention through consistent delivery of exceptional service and support.
- Facilitated knowledge sharing sessions among team members, promoting continuous learning opportunities.
- Organized regular team meetings to review progress on key objectives, foster collaboration, celebrate successes.
- Streamlined communication processes for improved efficiency in addressing client concerns.
- Enhanced customer satisfaction by resolving complex issues and providing tailored solutions.
- Served as a liaison between clients and internal departments, fostering strong professional relationships.
- Optimized workflow management tools to increase team productivity and overall effectiveness.
Operations Manager
Offer Geek Homes LLC
08.2019 - 03.2022
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Leveraged advanced technical skills in software applications such as Argus Enterprise and Excel; improving speed and accuracy of analyses.
- Enhanced portfolio performance by conducting thorough market research and analysis of potential real estate investments.
- Conducted regular site visits to assess asset conditions, facilitating proactive maintenance planning and capital improvements.
- Maintained a high level of client satisfaction through clear communication channels and timely responses to inquiries or concerns.
- Ensured smooth transaction coordination by managing timelines, deadlines, and documentation requirements.
- Managed sensitive client information securely to maintain confidentiality and uphold company privacy policies strictly.
Education
No Degree - Truck Driver Training
Yuma Truck Driving School
Yuma, Az01.2024
No Degree - Digital Radiology
Career Care Institute - Lancaster
Lancaster, CA12.2016
High School Diploma -
Kofa High School
Yuma, AZ05.2014
Skills
- Safe Driving Practices
- Weather condition awareness
- Accident prevention techniques
- Operations Management
- Customer Service
- Planning and Implementation
- Employee relations and conflict resolution
- Problem-solving abilities
- Critical Thinking
- Data Entry
- Computer Proficiency
Certification
- CDL A License - [2024]
Timeline
CDL A OTR Driver
May Trucking
02.2024 - Current
Certified Yard Switcher
Fed Ex Ground
07.2023 - 02.2024
Digital Grocery Lead
Walmart
03.2023 - 07.2023
Executive Resolution Senior
Carvana
03.2022 - 11.2022
Operations Manager
Offer Geek Homes LLC
08.2019 - 03.2022
No Degree - Truck Driver Training
Yuma Truck Driving School
No Degree - Digital Radiology
Career Care Institute - Lancaster
High School Diploma -
Kofa High School
- CDL A License - [2024]
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