Jonte Clark
Parkville,MO
Summary
Safety and Security Professional experienced in crisis management, conflict resolution, and enforcing regulations. Delivered high levels of customer satisfaction through effective communication and empathy, fostering strong relationships and loyalty. Detailing Specialist with expertise in vehicle aesthetics and interior maintenance, enhancing visual appeal and cleanliness while ensuring quality results amid shifting project requirements.
Overview
2
2
Languages
1
1
Certification
9
9
years of professional experience
Work History
Correctional Officer
Army
Fort Leavenworth, KS
11.2022 - 08.2026
- Enforced custody procedures to maintain secure confinement and order within correctional facilities.
- Escorted inmates during transport, medical visits, and program activities while maintaining continuous security.
- Conducted inmate counts, searches, and perimeter checks to prevent contraband and unauthorized movement.
- Documented incidents, rule violations, and inmate behavior in detailed correctional reports.
- Monitored housing units and recreation areas to identify safety concerns and correct compliance issues.
- Applied use-of-force and emergency response procedures during disturbances and high-risk situations.
- Trained junior correctional officers on security protocols, inmate supervision, and facility rules.
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
FedEx Delivery Driver
P & J Routes
Lakewood, CO
02.2022 - 11.2022
- Planned efficient delivery routes using GPS and dispatch instructions to maintain timely service.
- Delivered packages to customer doorsteps and business offices.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Verified delivery orders, addresses, and signatures to ensure accurate proof of delivery.
- Communicated with dispatch about route changes, delays, and customer delivery concerns.
- Completed pre-trip and post-trip vehicle inspections to support safety and compliance standards.
- Maintained clean driving record by following traffic laws and safe driving practices.
Detailer
CarMax
Parker, CO
01.2021 - 02.2022
- Cleaned vehicle interiors and exteriors to CarMax presentation standards.
- Completed full-service washes that included vacuuming interiors, shampooing carpets, degreasing engines, polishing chrome accents, applying wax coatings to exteriors.
- Vacuumed, shampooed, and conditioned seats, carpets, and upholstery.
- Inspected completed details for quality, consistency, and missed surfaces.
- Moved vehicles between detail bays, lot, and service areas safely.
- Followed safety procedures while using cleaning tools, chemicals, and equipment.
- Maintained efficient workflow in fast-paced detailing environment with minimal supervision.
Stocker
Walmart
Parker, CO
03.2018 - 01.2021
- Sorted boxes into designated sections, enhancing inventory accuracy and optimizing workflow
- Operated pallets to streamline stocking processes while upholding safety standards
- Placed designated items in correct aisles, supporting store organization and customer accessibility
- Supported management with various tasks to enhance operational efficiency. with additional tasks as required, demonstrating flexibility and teamwork
- Stocked shelves and displays with merchandise, maintaining accurate product placement and presentation.
- Rotated inventory using FIFO practices to reduce outdated and damaged products.
McDonalds Crew Member
McDonald's
Parker, CO
09.2017 - 03.2018
- Operated cash register accurately, processing customer transactions to ensure a smooth checkout experience
- Ran drive thru to provide prompt, friendly service, contributing to a positive customer experience
- Operated cash register accurately, processing customer transactions efficiently
- Assisted management with various tasks, demonstrating adaptability
- Assisted management with additional duties as required, demonstrating adaptability
Education
High School Diploma - High school or equivalent
Stonewall Jackson High School
Manassas, VA08.2018
Skills
- Emergency response
- First aid training
- De-escalation techniques
- Negotiation skills
- Critical thinking
- Inmate supervision
- Team leadership
- Vehicle detailing
- Customer service
- Inmate supervision
Accomplishments
- Promoted to Level II Corrections Officer after 1 year of employment.
- Telephone Service - Efficiently handled over 80 calls daily, delivering information and service to guarantee customer satisfaction.
- Supervised team of 4 staff members.
Certification
Driver's License, March 2018 to March 2026, Food Handler, food handler certificate
Personal Information
Work Permit: Authorized to work in the US for any employer
Languages
English
Native or Bilingual
Spanish
Elementary
Timeline
Correctional Officer
Army
11.2022 - 08.2026
FedEx Delivery Driver
P & J Routes
02.2022 - 11.2022
Detailer
CarMax
01.2021 - 02.2022
Stocker
Walmart
03.2018 - 01.2021
McDonalds Crew Member
McDonald's
09.2017 - 03.2018
High School Diploma - High school or equivalent
Stonewall Jackson High School