Jontell Hinton
Summary
High-energy management professional offering proven skills in strengthening operational procedures, enhancing team productivity and streamlining processes. Adaptable in changing environments with strategic decision-making skills. Performance-oriented and hardworking to create approaches to boost long-term business success.
Overview
6
6
years of professional experience
Work History
Assistant General Manager
Prima Dopo
11.2022 - Current
- Handled cash accurately and prepared deposits.
- Motivated, trained, and disciplined employees to maximize performance.
- Resolved problems promptly to elevate customer approval.
- Managed team schedule with eye for coverage needs and individual strengths.
- Mentored and motivated team members to achieve challenging business goals.
- Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
- Trained new employees on proper protocols and customer service standards.
- Assisted in recruiting, hiring and training of team members.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Realtor
Cummings & CO
01.2020 - 05.2023
- Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
- Wrote contracts to outline sales and purchases of properties.
- Resolved client concerns related to home purchases to maintain high satisfaction ratings.
- Advised and informed prospective clients on current market activities and conditions.
- Completed property walkthrough before completing deals to uphold accuracy in listings and appraisals.
- Compared recently sold area properties to determine competitive market prices.
- Liaised between buyers and sellers to establish favorable prices and negotiate contract terms.
- Negotiated, facilitated, and managed real estate transactions.
- Maintained connections with clients to encourage repeat business and referrals.
General Manager
Raw & Refined
01.2018 - 01.2020
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Developed and maintained relationships with customers and suppliers through account development.
- Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
- Trained new employees on proper protocols and customer service standards.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Interacted well with customers to build connections and nurture relationships.
Education
Bachelors - Political Science And Government
Morgan State University
Baltimore, MD05.2011
H.S Diploma -
Proviso West High
Chicago, IL2006
Skills
- Extremely efficient communicator and problem solver I work well with others or in a leadership position Very organized and detail oriented
- Workflow Coordination
- Strategic Planning Skill
- Employee Relations
- Hiring and Recruitment
- Team Leadership Expertise
- Operations Management
- Training and Development Background
- Business Operations Knowledge
- Business Development
- Budget Control
- Google Drive
Additional Information
- I work with local charities to give back, most recently organizing a back to school drive to benefit under-privileged children in Baltimore City. Separately leading a team of over 20 employee's in a fast paced restaurant, managing schedules, ordering of food and beverage and compiling P&L statements. 2EmailTwitter HandleTelephoneLinkedIn URL
Hobbies
Reading, Cycling & Real Estate
Timeline
Assistant General Manager
Prima Dopo
11.2022 - Current
Realtor
Cummings & CO
01.2020 - 05.2023
General Manager
Raw & Refined
01.2018 - 01.2020
Bachelors - Political Science And Government
Morgan State University
H.S Diploma -
Proviso West High
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