Jonthan Monye
Halifax,Nova Scotia
Summary
Versatile and dynamic professional with a proven track record at Skymond Resources Ltd, I excel in industrial cleaning and supervising customer service. By leveraging my skills in surface sanitization and team leadership, I have significantly improved workplace health and client satisfaction. My expertise includes OSHA compliance and effective staff mentorship, which drives operational excellence and safety.
Overview
7
7
years of professional experience
Work History
Industrial Cleaner
Skymond Resources Ltd
03.2023 - 09.2024
- Operated industrial cleaning equipment to remove debris, wash surfaces, and perform floor maintenance including sweeping, mopping, and waxing
- Maintained facility cleanliness by cleaning and disinfecting washrooms, windows, walls, and common areas
- Performed grounds maintenance including grass cutting, plant care, and outdoor area upkeep
- Managed waste disposal according to regulations while ensuring compliance with OSHA safety protocols
- Improved workplace health through regular sanitization, while assisting with moving heavy furniture and equipment when needed
Customer Service Representative Supervisor
First Bank of Nigeria
04.2017 - 01.2022
- Supervised and coordinated customer service staff, establishing work schedules, assigning duties, and ensuring adherence to service standards
- Examined and verified financial transactions while authorizing routine deposits and withdrawals according to company protocols
- Resolved escalated customer issues and complaints, building positive relationships and maintaining high levels of client satisfaction
- Provided coaching and mentorship to team members, identifying training needs and developing staff to deliver professional customer interactions
- Ensured smooth operation of systems and procedures while coordinating activities with other departments and preparing relevant reports
Education
Master of Arts - Business Administration
Imo State University
Owerri, Nigeria07-2007
Skills
- Industrial cleaning equipment operation
- Floor maintenance
- Surface sanitization and disinfection protocols
- Waste management and disposal procedures
- OSHA safety compliance
- Grounds maintenance
- Equipment troubleshooting and basic maintenance
- Cleaning procedures
- Heavy lifting and furniture moving techniques
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Industrial Cleaner
Skymond Resources Ltd
03.2023 - 09.2024
Customer Service Representative Supervisor
First Bank of Nigeria
04.2017 - 01.2022
Master of Arts - Business Administration
Imo State University
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