Jontrail Taylor
Baton Rouge,LA
Summary
Motivated to maintain a full-time position that offers professional challenges utilizing interpersonal skills and excellent time management.. Background includes handling both passenger and freight needs. Proficient in routine procedures, customer service needs and emergency response. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Teacher's Assistant
Grambling Sate University
08.2023 - Current
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Collaborated with teachers for lesson preparation by preparing materials and setting up equipment.
- Attended training classes, parent conferences and faculty meetings to stay up-to-date on student progress.
- Assisted in maintaining engaging and respectful educational environment by promoting discipline and cooperation.
- Facilitated activities in small groups to reinforce concepts taught by class teacher.
- Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
Photography and Editor
Grambling Sate University
08.2022 - 06.2023
- Organized shoots from planning, scheduling and styling to post-production.
- Researched image libraries to locate appropriate photographs for stock use.
- Edited, toned, captioned, and uploaded photographs for publication.
- Assisted clients with creative ideas for photography needs.
- Collaborated with other photographers and videographers to capture special events.
- Utilized various types of camera equipment to capture best possible shots.
Amazon Delivery Associate
RFJ Legistsics
04.2022 - 08.2022
- Completed on-time deliveries by choosing best and most efficient routes.
- Communicated customer complaints, requests, and feedback to company management for swift resolution.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Kept detailed records of completed or in-progress deliveries using hand-held devices and camera images.
Walmart Associate
Walmart
09.2021 - 04.2022
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
- Worked varied hours to meet seasonal and business needs.
- Trained and mentored junior staff on customer service strategies and techniques.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Analyzed customer data to identify trends and anticipate customer needs.
- Monitored customer service metrics and performance indicators to identify areas of opportunity.
Dollar Tree Overnight Freight Loader
Dollar Tree
05.2021 - 08.2021
- Loaded and unloaded pallets quickly and safely, managing work load priorities.
- Followed all safety and security protocols to minimize risk of injury.
- Collaborated with team members to maintain efficient workflow.
- Checked accuracy of product packaging and labeling, rectifying any issues.
- Visually inspected all pallets for deliveries to verify quality and accuracy of shipments.
Osha Certified
OSHA
09.2019 - 09.2019
- Reviewed plans and specifications for construction of new machinery or equipment to verify met safety requirements.
- Inspected facilities, machinery and safety equipment to identify and correct potential hazards.
- Monitored workplace activities to determine compliance with safety regulations and standards.
Engineering Intern
GeoEngineers
05.2018 - 08.2018
- Studied manufacturing processes to improve overall knowledge.
- Maintained positive work atmosphere by building relationships with co-workers, customers, clients, and management.
- Shadowed designers and engineers to learn ways to implement methodologies.
- Collaborated with senior engineers on projects and offered insight.
- Tested prototypes and standard products and wrote reports to document results.
- Worked closely with engineers and assisted with testing of [Type] products.
- Conducted root-cause analysis of component failure.
- Collaborated with other departments to facilitate successful project completion.
- Created detailed reports on engineering activities and findings.
Education
Bachelor of Science - Criminal Justice
Grambling State University
Grambling, LA05.2024
High School Diploma -
Scotlandville Magnet High School
Baton Rouge, LA05.2019
Skills
- Mechanical Aptitude
- Customer Service Excellence
- Computer Literacy
- Multitasking Abilities
- Team Coordination Capabilities
- Attention to Detail
Timeline
Teacher's Assistant
Grambling Sate University
08.2023 - Current
Photography and Editor
Grambling Sate University
08.2022 - 06.2023
Amazon Delivery Associate
RFJ Legistsics
04.2022 - 08.2022
Walmart Associate
Walmart
09.2021 - 04.2022
Dollar Tree Overnight Freight Loader
Dollar Tree
05.2021 - 08.2021
Osha Certified
OSHA
09.2019 - 09.2019
Engineering Intern
GeoEngineers
05.2018 - 08.2018
Bachelor of Science - Criminal Justice
Grambling State University
High School Diploma -
Scotlandville Magnet High School