Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jontrell Ashford

Calumet City,IL

Summary

Dynamic Warehouse Associate with proven expertise at Amazon in process improvement and employee training. Skilled in pallet jack operation and effective communication, I consistently enhance operational efficiency and foster a collaborative work environment. Committed to delivering exceptional results while ensuring safety and accuracy in high-paced settings.

Overview

8
8
years of professional experience

Work History

Warehouse Associate

Amazon
Markham, IL
09.2023 - Current
  • Stow, Pick, Learning Ambassador, Waterspider, Process Assistant (PA)/PG.
  • Stow and Pick departments are in charge of making sure all orders or items are correct and safely moving throughout the building within the robotic pods at our warehouse.
  • Learning Ambassadors work alongside the learning team to train and coach any new hires or any training measures needed within that specific department.
  • PAs and PGs are supervisors for the work floor or area assisting any associates on the floor along with coaching to make sure associates are on task meeting network requirements for our work dept.

Overnight Stocker

Walmart
Crestwood, IL
02.2021 - 07.2022
  • Organized stock items on shelves for optimal accessibility.
  • Utilized pallet jack to efficiently maneuver freight throughout store.
  • Conducted garbage cleanup using vertical baler and compost machine.
  • Received and stocked merchandise in a timely manner.
  • Followed proper procedure when dealing with hazardous materials such as chemicals or cleaning supplies.
  • Assisted customers with locating items, retrieving merchandise from stockroom shelves and providing information on products.

Guest Service Representative

At Your Service (United Center)
Chicago, IL
04.2017 - 02.2018
  • Delivered superior customer service to enhance guest experiences at concerts, games, and events.
  • Addressed guest inquiries promptly to ensure satisfaction and clarity.
  • Resolved ticket issues efficiently to maintain positive event attendance.
  • Resolved customer disputes in a professional manner while maintaining positive relationships.

Education

High School -

Johnson College Prep
Chicago, IL
06.2017

Skills

  • Pallet jack operation
  • Employee training
  • Process improvement
  • Customer service
  • Effective communication
  • Self-motivated and disciplined
  • Warehouse operations

Languages

English

Timeline

Warehouse Associate

Amazon
09.2023 - Current

Overnight Stocker

Walmart
02.2021 - 07.2022

Guest Service Representative

At Your Service (United Center)
04.2017 - 02.2018

High School -

Johnson College Prep

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