Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
21
21
years of professional experience
Work History
Auto Detailer
Exquisite Detail
West Bend, WI
04.2020 - 11.2021
Provided mobile detailing services to clients at places of employment.
Interacted face-to-face with customers to understand vehicle detailing needs and deliver quality satisfaction.
Vacuumed interiors of vehicles to remove dirt and debris.
Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices.
Cleaned engine and engine compartment with steam cleaning equipment and various cleaning agents to remove grease and grime.
Mixed cleaning solutions, abrasive compositions and other compounds to clean interior and exterior of vehicle.
Maintained regular list of high-end clientele due to exceptional service and outstanding pricing.
Applied wax to vehicle exteriors and buffed to brilliant shine.
Applied revitalizers and preservation agents to vinyl or leather surfaces and treated fabrics with spot-and stain-resistant chemicals to preserve and protect interior components.
Collision Repair Technician
Jays Autobody
West Bend, WI
06.2019 - 03.2021
Completed road tests and safety review before releasing repaired vehicles to owners.
Produced detailed checklist for body shop management team.
Replaced and repaired vehicle parts according to work order instructions.
Evaluated OEM manufacturer schematics and service documentation to identify parts to order.
Monitored chemical and abbrasive inventory and reported need for replenishment.
Senior Lube Tech
Gordie Boucher Ford
West Bend, WI
06.2017 - 06.2019
Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
Recommended automotive services and repairs to promote good vehicle operation and enhance road safety.
Suggested additional services to customers in order to meet upsell goals.
Topped off fluids in vehicle engines to lubricate, protect and cool engine.
Greeted customers and answered questions about oil changes and other services.
Worked in team-based systems to complete up to 30 oil changes each day.
Conducted vehicle inspections and recorded results in database to comply with Wisconsin state vehicle inspection requirements.
Assisted other lube technicians and mechanics in vehicle diagnostic and repair work to enable timely completion of service tickets.
Installed wiper blades and headlamps and confirmed items' functionality to promote safe vehicle operation.
Supervised a team of 5 technicians and managed weekly scheduling.
Automotive Lube Technician
Valvoline Instant Oil
West Bend, WI
11.2016 - 06.2017
Inspected vehicles to determine need for changing oils and filters and provided feedback to customers.
Applied lubricants to moving parts of vehicle engines to prevent premature engine wear.
Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
Recommended automotive services and repairs to promote good vehicle operation and enhance road safety.
Kept shop areas neat, clean and free of safety hazards.
Caterer/Cook Supervisor
Exquisite Catering Cuisine
Milwaukee, WI
01.2001 - 09.2012
Prevented cross-contamination from utensils, surfaces and pans when cooking and plating meals for food allergy sufferers.
Produced revolutionary menu offerings to put establishments on local, regional and national map.
Planned and directed high-volume food preparation in fast-paced environment.
Collaborated with vendors to source desired recipe ingredients while maintaining tight cost controls.
Collaborated with staff members to create meals for large banquets.
Acted as head chef when required to maintain continuity of service and quality.
Directed activities of team of skilled kitchen workers preparing and serving meals.