Jonville Cathy
Sachse,TX
Summary
Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills. Experienced non-medical Care Provider offering 19 years of expertise providing in-home care. Complete domestic duties, help patients with self-care and hygiene and provide companionship. Experienced working with children and elderly, with skill anticipating and proactively addressing client needs. Friendly and engaging with strong attention to detail.
Overview
20
20
years of professional experience
8
8
years of post-secondary education
3
3
Certifications
Work History
Caregiver
Logos Health Service
Richards, TX
02.2022 - 02.2023
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Built strong relationships with clients to deliver emotional support and companionship.
- Provided safe mobility support to help patients move around personal and public spaces.
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted patients with self-administered medications.
Private Duty Care Nurse Aide
Sue Powell
10.2015 - 01.2022
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Built strong relationships with clients to deliver emotional support and companionship.
- Provided safe mobility support to help patients move around personal and public spaces.
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted patients with self-administered medications.
Sales Associate
Hair Pop
01.2013 - 08.2015
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Put out accessories and maintain store appearance during my shift
- Engaged with customers to effectively build rapport and lasting relationships.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Data Entry Clerk
T-Bey and Associates
05.2012 - 06.2012
- Update voter registration information
- Sorted documents and maintained organized filing process.
- Scanned documents and saved in database to keep records of essential organizational information.
- Organized, sorted, and checked input data against original documents.
- Entered numerical data into databases with speed and accuracy using 10-key pad.
- Completed data entry tasks with accuracy and efficiency.
- Verified accuracy of data entered into system to produce error-free reports.
- Resolved discrepancies in data entry activities for accurate, complete jobs.
Sales Associate
Children’s Place
Mesquite, TX
11.2011 - 04.2012
- Cashiering
- Customer service, Interact with customers
- Put out accessories and apparel and maintain store appearance during my shift
- Provided positive first impressions to welcome existing, new, and potential customers.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to effectively build rapport and lasting relationships.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Sales Associate
Charming Charlie
04.2011 - 11.2011
- Put out accessories and apparel and maintain store appearance during my shift
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Answered customer questions about sizing, accessories, and merchandise care.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Developed, maintained and utilized diverse client base.
Data clerk/assistant
Silver leaf Resort
Dallas, TX
04.2010 - 08.2010
- Reports, Scheduling
- Use of knowledge of basic computer skills
- Sorting, faxing, filing, emailing and answering phones
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Routed business correspondence, documents, and messages to correct departments and staff members.
- Edited and proofread documents for accuracy and completeness.
- Verified transactions, product orders and shipping dates and entered information into databases and reports.
- Input data into spreadsheets and databases.
Administrative Assistant
M & A Construction
Dallas, TX
10.2006 - 12.2009
- Customer Service
- Disburse Payroll
- Use of knowledge of basic computer skills
- Scheduling appointments and beginning and ending contract dates, take messages, filing, sorting and faxing documents
- Executed record filing system to improve document organization and management.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Managed department budgets and generated financial reports for management review.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
Private Duty Care Nurse Aide
Hellen Ferrell
Dallas, TX
05.2003 - 09.2005
- Help assist Mrs. Ferrell in her own home with her daily living activities such as:
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Assisted with daily living activities, running errands, and household chores.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
- Assisted disabled clients to support independence and well-being.
- Replaced bandages, dressings and binders to care for wounds and encourage healing.
- Light housekeeping, bathing and showering, groom hair, brush teeth and light cooking
- Take her to doctor appointments, grocery shopping and assist her in paying bills
Education
Certified Nurse Aide - Nursing
Nurse Aide Academy
Duncanville, TX 03.2003 - 04.2003
Pharmacy Technician -
Richland College
Dallas, TX 08.2007 - 03.2009
Microsoft Certified Application Specialist -
Richland College
Dallas, TX 08.2007 - 01.2009
High School Diploma -
Lakeview Centennial High School
Garland, TX 08.1997 - 05.2001
Associate of Science -
Texas Women’s University
Denton, TX 08.2001 - 05.2002
Skills
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Affiliations
Altrusa International of Dallas Non-profit organization Member for 5 years.
Certification
CNA - Certified Nurse Assistant
Timeline
Caregiver
Logos Health Service
02.2022 - 02.2023
Private Duty Care Nurse Aide
Sue Powell
10.2015 - 01.2022
Sales Associate
Hair Pop
01.2013 - 08.2015
Microsoft Certified Application Specialist
08-2012
Data Entry Clerk
T-Bey and Associates
05.2012 - 06.2012
Sales Associate
Children’s Place
11.2011 - 04.2012
Sales Associate
Charming Charlie
04.2011 - 11.2011
Data clerk/assistant
Silver leaf Resort
04.2010 - 08.2010
Photoshop and Data Entry
06-2009
Pharmacy Technician -
Richland College
08.2007 - 03.2009
Microsoft Certified Application Specialist -
Richland College
08.2007 - 01.2009
Administrative Assistant
M & A Construction
10.2006 - 12.2009
Private Duty Care Nurse Aide
Hellen Ferrell
05.2003 - 09.2005
Certified Nurse Aide - Nursing
Nurse Aide Academy
03.2003 - 04.2003
CNA - Certified Nurse Assistant
03-2003
Associate of Science -
Texas Women’s University
08.2001 - 05.2002
High School Diploma -
Lakeview Centennial High School
08.1997 - 05.2001
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