Jony Tobia
West Bridgewater,MA
Summary
Adept Optometric Assistant with a proven track record at Walmart, enhancing patient care through meticulous pre-testing and efficient insurance coordination. Skilled in optometric equipment operation and renowned for exceptional customer service, I excel at streamlining processes for optimal patient and business outcomes. Demonstrates critical thinking and organizational prowess, ensuring seamless operations and patient satisfaction. Experienced Optometric Tech with background in preparing patients for appointments with optometrists to foster outstanding examination experience. Liaises with intake staff to welcome patients and promote smooth patient transitional flow from reception to exam. Thrives on helping others and participating in patient care to create pleasant and memorable optometry visits.
Overview
4
4
years of professional experience
Work History
Optometric Assistant
Walmart
12.2022 - Current
- Performed pre-testing procedures, enabling optometrists to focus on comprehensive examinations and personalized recommendations.
- Collaborated with insurance providers to verify coverage, facilitating smooth transactions for both patients and the practice.
- Assisted optometrists in conducting eye exams for accurate diagnosis and treatment planning.
- Educated patients on proper contact lens care, reducing the incidence of infections and complications.
- Managed inventory of optical supplies, ensuring availability of necessary materials for daily operations.
- Coordinated referral processes between primary care physicians and specialist providers for seamless continuity of care.
- Took medical histories and reported current concerns from patients prior to physical exam by optometrist.
- Scheduled appointments, handled referrals and ordered supplies for optometric practice.
Cashier
Brothers Pizza
06.2020 - Current
- Greeted customers entering the store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Improved efficiency, organized checkout area for optimal workflow.
- Ensured accuracy in financial transactions; reconciled cash with receipts daily.
- Improved store atmosphere with thorough and prompt cleaning of the checkout area.
Education
Bachelor of Science - Health Science
MCPHS University
Boston, MA05.2027
High School Diploma -
West Bridgewater Junior/Senior
West Bridgewater, MA05.2022
Skills
- Visual field testing
- Medical Record Management
- Optometric Equipment Operation
- Patient care excellence
- Pre-Testing Procedures
- Appointment Scheduling
- Frame Selection Assistance
- Customer Service
- Problem-solving abilities
- Active Listening
- Organizational Skills
- Critical Thinking
Languages
Arabic
Native or Bilingual
Timeline
Optometric Assistant
Walmart
12.2022 - Current
Cashier
Brothers Pizza
06.2020 - Current
Bachelor of Science - Health Science
MCPHS University
High School Diploma -
West Bridgewater Junior/Senior