Joo (Amy) Lee
La Mirada,CA
Summary
Nursing student with comprehensive experience in patient-focused services and in high-volume out-patient clinics. Professional and composed decision-maker, resourceful in perceiving and resolving problems in fast-paced, unpredictable and stressful environments. Strong communicator when interfacing with patients, doctors and medical staff.
Overview
6
6
years of professional experience
Work History
Registered Nursing Student/Certified Phlebotomy Technician
John Medical Clinic
11.2022 - Current
- Worked efficiently under pressure during fast-paced clinical environments, successfully prioritizing tasks based on urgency and importance.
- Maintained detailed documentation of 40-70 patient observations including vital signs changes or other relevant information which helped maintain consistency among healthcare team.
- Maintained sterile environments for safe and effective sample collection, reducing contamination risks.
- Enhanced patient comfort by maintaining a calm and professional demeanor during blood draw procedures.
COVID-19 Tester
On Time Covid Clinic
02.2022 - 09.2022
- Enhanced testing accuracy by following strict procedures and utilizing proper equipment for COVID-19 testing.
- Documented all COVID-19 screenings, results and follow-up action on database to enable tracking history and maintain accurate records.
- Completed low complexity COVID testing nasal swabs for PCR and rapid testing.
Certified Phlebotomy Technician
Grace Family Medical Clinic
06.2021 - 02.2022
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Collected about 30+ blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles per day.
Medical Receptionist
Golden Springs Medical Clinic
06.2020 - 12.2020
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed 100+ call volumes, directing calls to appropriate departments while maintaining polite and professional demeanor.
- Assisted healthcare providers with administrative tasks, enabling them to focus on quality patient care.
Medical Manager
Hamsoa Acupuncture
09.2018 - 01.2020
- Increased patient satisfaction rates by fostering a supportive environment that prioritized clear communication and timely response to concerns.
- Assisted L.Ac in removing needles and applying cupping treatments.
Education
Bachelor of Science - Nursing
Stanbridge College
Irvine, CA07.2026
American Heart Association - Basic Life Support (BLS)
RCP Advanced Life Support
Orange, CA05.2023
Certification - Phlebotomy
Phlebotomy USA
Santa Ana, CA10.2021
Skills
- Compassionate Care
- Pediatric Care
- Geriatric Care
- HIPAA Guidelines
- Blood Draw and Sample Collection
- Aprima, Epic, Tebra, Practice Fusion EMR Knowledge
- Test Results Review
- Korean Fluency
Languages
Korean
Native or Bilingual
English
Native or Bilingual
Spanish
Elementary
Timeline
Registered Nursing Student/Certified Phlebotomy Technician
John Medical Clinic
11.2022 - Current
COVID-19 Tester
On Time Covid Clinic
02.2022 - 09.2022
Certified Phlebotomy Technician
Grace Family Medical Clinic
06.2021 - 02.2022
Medical Receptionist
Golden Springs Medical Clinic
06.2020 - 12.2020
Medical Manager
Hamsoa Acupuncture
09.2018 - 01.2020
Bachelor of Science - Nursing
Stanbridge College
American Heart Association - Basic Life Support (BLS)
RCP Advanced Life Support
Certification - Phlebotomy
Phlebotomy USA
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