João Miguel Cristovão Nogueira
Winter Garden,FL
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
1
1
year of professional experience
Work History
Crew Member
Wendy's
Davenport, FL
02.2022 - Current
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Took orders, prepared meals and collected payments.
- Kept food preparation area, equipment and utensils clean and sanitary.
- Worked front counter, drive-thru and other areas.
- Collaborated with team members to complete orders.
- Prepared products following restaurant, health, and safety standards and procedures.
- Prepared and cooked food orders for customers by noting customizations and portion sizes.
- Supported great dining and meal experiences for guests.
- Accurately operated cash register to process customer payments.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Increased productivity by 15% in three months
Sales Associate
Hollister.Co
Orlando, FL
08.2021 - 02.2022
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Solved customer challenges by offering relevant products and services.
- Increased sales by offering advice on purchases and promoting additional products.
- Tracked stock using company inventory management software.
- Prepared large cash deposits with zero discrepancies.
- Applied security and loss prevention training toward recognizing risks and reducing store theft.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Processed product returns and assisted customers with other selections.
- Achieved perfect attendance and on-time record.
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
- Managed over 40 costumer questions per day
Education
High School Diploma -
Horizon High School
Winter Garden, FL05.2023
Skills
- Supplies Monitoring and Restocking
- Clear Communication
- Stocking and Receiving
- Time Management
- Cash Register Operations
- Teamwork and Collaboration
- Customer Service
- Product Recommendations
Languages
English
Native or Bilingual
Portuguese
Native or Bilingual
Spanish
Limited Working
Timeline
Crew Member
Wendy's
02.2022 - Current
Sales Associate
Hollister.Co
08.2021 - 02.2022
High School Diploma -
Horizon High School
Similar Profiles
Zofia BurttZofia Burtt
Team member at Wendy'sTeam member at Wendy's
Ben FleagleBen Fleagle
Team Trainer at Wendy'sTeam Trainer at Wendy's
Shubham KumarShubham Kumar
Team Member at Wendy'sTeam Member at Wendy's
Afifa FarnazAfifa Farnaz
Cashier at Wendy'sCashier at Wendy's
MICHAEL VITARELLIMICHAEL VITARELLI
Photographer at Disney's Hollywood StudiosPhotographer at Disney's Hollywood Studios