Summary
Overview
Work History
Education
Skills
Education Certifications
Key Qualifications
Timeline
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Joon D. Shin

Peoria,Az

Summary

Results-driven Automotive Finance Director with 35+ years in automotive Sales and Finance. Demonstrated success in achieving high profit margins, maintaining perfect customer satisfaction ratings, and developing strategic financial plans that drive revenue growth. Skilled in contract negotiations and team leadership, thriving in fast-paced environments.

Overview

25
25
years of professional experience

Work History

Finance Manager

Bell Lexus North Scottsdale
Scottsdale, Arizona
12.2023 - Current

Collaborated with management to develop and implement financial strategies, contributing to dealership profitability.

  • Consistently maintained a $2000 PVR month to month.
  • Tracked service contract sales, achieving and maintaining 50% penetration rate.
  • Oversaw maintenance contract sales, resulting in 35% penetration rate.
  • Obtained a perfect 100% CSI rating every month.
  • Aided desk managers by structuring and securing deals for maximum profit.
  • Gathered all stipulations, organized and handled all contracts and documents.

Finance Manager

Bell Road Toyota
Phoenix, Az
03.2021 - Current
  • Consistently achieved $2900 PVR each month.
  • Achieved 70% service contract penetration, enhancing revenue stability.
  • Achieved 40% maintenance contract penetration, contributing to service continuity.
  • Obtained a perfect 100% CSI rating every month.
  • Aided desk managers by structuring and securing deals for maximum profit.
  • Gathered all stipulations and organized contracts and documents.

Finance Manager

Arrowhead BMW
Glendale, Az
06.2020 - 10.2020
  • Consistently achieved $1800 PVR each month.
  • Achieved 50% penetration of service contracts.
  • Achieved 40% penetration of maintenance contracts.
  • Obtained a perfect 100% CSI rating every month.
  • Assisted desk managers in structuring profitable deals.
  • Gathered all stipulations, organized, and handled all contracts and documents.

Sales Consultant

Centennial Leasing and Sales
Phoenix, Az
10.2017 - 04.2020
  • Marketed and prospected for clients at designated Credit Union branch, enhancing client acquisition efforts.
  • Assessed customer financing needs and payment options through consultative interviews, ensuring compliance with state and federal regulations.
  • Educated clients on current makes, models, equipment, and options to facilitate informed purchasing decisions.
  • Consistently averaged 18 units per month and $3500 PVR.
  • Demonstrated vehicles to clients at dealership, showcasing features and benefits.
  • Follow up with buyers to ensure referral business.

Finance Manager

Subaru Superstore of Surprise
Surprise, Az
03.2017 - 07.2017
  • Established Finance Department for new import dealership, laying foundation for financial operations.
  • Achieved consistent $1750 PVR monthly, contributing to stable revenue stream.
  • Assisted desk managers in structuring and securing profitable deals, enhancing overall dealership profitability.
  • Maintained a 70% Service contract penetration.
  • Maintained CSI levels above regional average.
  • Utilized Reynolds and Reynolds Docupad presentation and document processing system.

Sales Manager

Audi Peoria AutoNation
Peoria, AZ
09.2014 - 02.2017
  • Hired, trained, and motivated sales team in luxury dealership to enhance performance and customer engagement.
  • Established sales quotas and utilized strong negotiating and communication skills to secure beneficial outcomes for clients and dealership.
  • Trained employees on floor, phone, and internet traffic to improve customer interactions and support productivity.
  • Protect the legal, financial and moral well-being of the dealership.

Finance Manager

Liberty Buick
Peoria, Az
06.2013 - 08.2014
  • Achieved consistent $1800 PVR each month, reflecting stable revenue generation.
  • Achieved 60% service contract penetration, enhancing customer engagement and revenue.
  • Secured and funded auto loans while selling insurance, service contracts, and aftermarket products, contributing to maximized dealership profitability.
  • Established strong connections with clients to facilitate effective communication and collaboration.
  • Maintained CSI levels above regional average.

Finance Director

Audi Peoria AutoNation
Peoria, Az
04.2011 - 06.2013
  • Increased Finance and Insurance income by 75% over two years while maintaining CSI ratings at or above industry average.
  • Boosted finance penetration by over 15% from previous year by negotiating and securing loans and leases for customers through network of lenders.
  • Maximized average of 75 transactions monthly by originating auto loans and selling insurance, service contracts, and aftermarket products in fast-paced environment.
  • Hired, trained, and motivated a department of finance and insurance managers in a high line luxury dealership.
  • Consistently maintained a $1700 PVR month to month.
  • Collected required documents and stipulations for loan processing.

Finance Manager

Chapman CJDR, VW, Hyundai Scottsdale
Scottsdale, Az
08.2010 - 03.2011

Finance Director

Chapman BMW on Camelback
Phoenix, Az
04.2004 - 03.2010

Finance Manager/Sales Manager

Camelback Volkswagen Subaru
Phoenix, Az
01.2001 - 04.2004

Education

Dealer F&I University -

01-2020

Reynolds + Reynolds Docupad -

01-2017

JM&A Finance Training -

01-2010

Van Tuyl Finance Training -

01-2000

University of Wisconsin – La Crosse
La Crosse, WI
01-1988

Skills

  • Financial Analysis
  • Relationship development
  • Budget Management
  • Cash Flow Management
  • Regulatory Compliance
  • Adaptability
  • Contract management
  • Contract negotiations
  • Investment Strategy
  • Business Development
  • Experience with CDK
  • Experience with Reynolds and Reynolds
  • Experience with Docupad
  • Experience with Darwin
  • Experience with ERA IGNITE
  • Experience with Arkona
  • Experience with UCS
  • Experience with DealerTrack
  • Experience with Route One
  • Experience with CUDL
  • Experience with Dealer Socket
  • Experience with Compass
  • Decision Making Ability
  • Critical Thinking Skills
  • Problem solving
  • Detail Oriented
  • Superior Time Management Skills
  • Effective communication
  • Team leadership
  • Leadership Skills
  • Coaching
  • Employee training
  • Negotiation skills
  • Customer relations
  • Customer Rapport
  • Relationship development
  • Adaptability
  • Teamwork
  • Quality Assurance
  • Relationship development
  • Financing expertise
  • Coaching
  • Cash Flow Management

Education Certifications

  • University of Wisconsin – La Crosse, La Crosse, WI, 1988
  • Van Tuyl Finance Training, 2000
  • JM&A Finance Training, 2010
  • Reynolds + Reynolds Docupad, 2017
  • Dealer F&I University, 2020

Key Qualifications

  • Experience with CDK, Reynolds and Reynolds, Docupad, Darwin, ERA IGNITE, Arkona, UCS, DealerTrack, Route One, CUDL, Dealer Socket, Compass.
  • Maximized profitability by securing and funding auto loans, selling insurance, service contracts and aftermarket products, in a fast-paced auto dealership.
  • Proven ability to provide guidance and leadership in competitive environments with skills to enhance productivity while excelling in aggressive sales conditions.
  • Strong ability to persuade and negotiate to land top sales.
  • Diplomatic and able to deal effectively in high stress situations. Confidence and assertive in all aspects of customer service and sales.
  • Intelligent, willfulness to succeed with proven history of driving sales and meeting quotas while providing department support.
  • Can easily adapt in different situations with a professional and moral work ethic, ability to work as a team or independently.
  • Exceptional customer relation skills with a high customer rapport.

Timeline

Finance Manager

Bell Lexus North Scottsdale
12.2023 - Current

Finance Manager

Bell Road Toyota
03.2021 - Current

Finance Manager

Arrowhead BMW
06.2020 - 10.2020

Sales Consultant

Centennial Leasing and Sales
10.2017 - 04.2020

Finance Manager

Subaru Superstore of Surprise
03.2017 - 07.2017

Sales Manager

Audi Peoria AutoNation
09.2014 - 02.2017

Finance Manager

Liberty Buick
06.2013 - 08.2014

Finance Director

Audi Peoria AutoNation
04.2011 - 06.2013

Finance Manager

Chapman CJDR, VW, Hyundai Scottsdale
08.2010 - 03.2011

Finance Director

Chapman BMW on Camelback
04.2004 - 03.2010

Finance Manager/Sales Manager

Camelback Volkswagen Subaru
01.2001 - 04.2004

Dealer F&I University -

Reynolds + Reynolds Docupad -

JM&A Finance Training -

Van Tuyl Finance Training -

University of Wisconsin – La Crosse
Joon D. Shin