JOONSUK ERIC HAN
Anaheim,CA
Summary
Dynamic professional with extensive experience as a Polygraph Examiner at Advanced Polygraph and Background Service, skilled in client needs analysis and professional polygraph examination. Proven track record of developing comprehensive reports and building strong relationships, ensuring high-quality results and client satisfaction. Recognized for attention to detail and effective interviewing techniques.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Polygraph Examiner (contractor)
Advanced Polygraph and Background Service
Yorba Linda, CA
06.2022 - Current
- Established strong rapport with subjects to enable open dialogue for effective information gathering.
- Conducted high-stakes interviews, tailoring questioning techniques to enhance communication effectiveness.
- Analyzed behavioral and physiological responses to produce clear, data-driven assessments and reports.
Licensed Insurance Agent
Farmers Insurance
La Palma, CA
08.2020 - Current
- Achieved over $100,000 in premium sales in the first year through strong customer relationships and tailored policy recommendations.
- Administered responsive, problem-solving support in personal and telephonic engagements, cultivating lasting client trust.
- Continuously improved sales strategies by analyzing customer feedback, and completing industry workshops and webinars.
Licensed Insurance Agent
Allstate Insurance
Anaheim, CA
04.2019 - 07.2020
- Established strong client relationships, achieving company targets through effective marketing strategies.
- Collaborated with management and peers to refine sales tactics and enhance workflow efficiency.
- Conducted in-depth client interviews to assess needs and recommend tailored insurance solutions.
Senior Election Clerk
City of Los Angeles, Office of the City Clerk, Election Division
Los Angeles, CA
02.2015 - 05.2015
- Led a translation team in producing voter education materials and sample ballots, ensuring clarity and accessibility for diverse communities.
- Delivered accurate information to non-English speakers using the County's VIMS system, enhancing voter engagement and trust.
- Handled daily office operations, resolved inquiries, and maintained smooth communication across phone, email, and in-person channels.
Aviation Boatswain's Mate Equipment
United States Navy
08.2010 - 08.2014
- Executed organizational maintenance on hydraulic and steam catapults and barricades for aircraft carriers, including consoles, firing panels, and safety mechanisms.
- Conducted thorough tear-downs and rebuilds of launch components to maintain operational readiness.
- Led and mentored 8 junior technicians in high-pressure environments during launch operations.
- Managed tool control and coordinated part acquisition, ensuring adherence to safety protocols.
- Certified Collateral Duty Inspector responsible for equipment inspections to uphold quality assurance standards.
Education
Basic Polygraph Examiner Course -
Vollmer Institute
Yorba Linda, CA03.2022
Basic Polygraph Examiner Course -
Marston Polygraph Academy
San Bernardino, CA09.2018
Post-Conviction Sex Offender Testing course -
Marston Polygraph Academy
San Bernardino, CA09.2018
Bachelor of Science - Kinesiology
California State University Northridge
Northridge, CA05.2018
Skills
- Professional polygraph examination
- Microsoft Word, Excel, PowerPoint, Outlook
- Interviewing techniques
- Attention to detail
- Relationship building
- Client needs analysis
- Customer follow-up
- Equipment troubleshooting
Certification
- Life and Health Broker-Agent License, Department of Insurance California, 2021-11-01
- Property and Casualty Broker-Agent License, Department of Insurance California, 2019-11-01
Languages
- Korean, Bilingual
- English, Bilingual
Characteristics
- Confidential security clearance
- Strong work ethic with a positive mind-set
- Goal-oriented professional
- Strong verbal communicator
- Self-motivator
- Team-oriented leader and team member
- Detail-oriented
- Strong problem-solving skills
Timeline
Polygraph Examiner (contractor)
Advanced Polygraph and Background Service
06.2022 - Current
Licensed Insurance Agent
Farmers Insurance
08.2020 - Current
Licensed Insurance Agent
Allstate Insurance
04.2019 - 07.2020
Senior Election Clerk
City of Los Angeles, Office of the City Clerk, Election Division
02.2015 - 05.2015
Aviation Boatswain's Mate Equipment
United States Navy
08.2010 - 08.2014
Basic Polygraph Examiner Course -
Vollmer Institute
Basic Polygraph Examiner Course -
Marston Polygraph Academy
Post-Conviction Sex Offender Testing course -
Marston Polygraph Academy
Bachelor of Science - Kinesiology
California State University Northridge
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