Joo Young Roh
La Palma,CA
Summary
Experienced Executive Assistant and administration professional in overseeing wide variety of essential functions in business. Analytical in optimizing productivity, efficiency and service quality across various offices within diverse environments. Highly organized with strengths in prioritizing tasks and managing deadlines.
Overview
20
20
years of professional experience
Work History
Office Manager and Executive Assistant
Levvels Inc.
Santa Monica, CA
07.2022 - Current
- Oversee and support all administrative duties in the office and ensure that office is operating smoothly
- Coordinate and facilitate the onboarding process for new employees
- Manage payroll processing, ensuring accuracy and compliance with legal and company policies.
- Introduced and maintain employee benefits, including health insurance, retirement plans, and other deductions.
- Manage the US accounts payable processes, ensuring accurate and timely payments to vendors and suppliers.
- Coordinate travel arrangement for executives
- Maintain confidential files and records
Executive Assistant to EVP Hospitality & Operation
Los Angeles Turf Club
Arcadia, CA
12.2016 - 05.2020
- Provided administrative and business support to the Executive Vice President of Hospitality at Corporate (The Stronach Group).
- Maintained the EVP's calendar and scheduled meetings, teleconferences, and travel.
- Analyzed F&B costs, labor costs, and return on investment to support the EVP's business decision-making.
- Assisted in the annual budget process for the entire Hospitality department corporate-wide.
- Attended corporate events such as Pegasus World Cup and Preakness in other corporate properties, including Gulfstream Park and Pimlico, to support the Hospitality department in event execution.
- Conducted year-over-year (YOY) sales comparisons on a monthly, quarterly, and yearly basis.
- Prepared presentations and supporting documents for the annual business plan and strategic plan.
Boutique Manager
Nespresso
Seoul, Korea
11.2012 - 05.2014
- Managed stock levels for machines, capsules, and accessories.
- Managed staff and assigned daily tasks.
- Maximized sales performance to achieve targets for all Nespresso products.
- Handled customer complaints and provided training to staff in customer relations.
- Conducted three shop relocations, demonstrating expertise in new shop openings.
- Checked and displayed sales products in accordance with the company's visual merchandise guidelines.
- Analyzed and reported sales data on a daily, weekly, and monthly basis.
- Prepared and set up promotional and campaign materials according to the timeline.
Flight Operations Manager
Korea Business Air Service
Seoul, Korea
01.2004 - 01.2011
- Obtained landing and overflight permits for international flight operations.
- Arranged CIQ (Customs, Immigration, Quarantine) clearances for aircraft arrival and departure.
- Escorted VIP passengers and crew to/from the aircraft, ensuring a smooth arrival and departure process.
- Supervised ground handling services, including fuel, catering, cleaning, and other assistance for crews.
- Coordinated arrival and departure procedures with local clients and coordinators.
- Attended Asian Business Aviation Conference and Exhibition in Hong Kong to promote KBAS.
- Introduced and presented company profiles to business and related company visitors from abroad.
- Managed and filed overseas’ customer information.
- Reported company information and responded to inquiries to the current and potential clients from abroad.
Education
MBA - Financial Markets And Risk Management
University of Illinois At Chicago
Chicago, IL05-2012
Master of Arts - Public Administration
Pusan National University
Busan, Korea02-2004
Skills
- Customer Service
- Operations Management
- Administrative Support
- Bookkeeping
- Expense Reporting
- Office Management
- Travel Coordination
- Payroll and Budgeting
- Account Reconciliation
- Scheduling and Calendar Management
- Office Administration
- Organizational Skills
- Scheduling
- Scheduling Coordination
Timeline
Office Manager and Executive Assistant
Levvels Inc.
07.2022 - Current
Executive Assistant to EVP Hospitality & Operation
Los Angeles Turf Club
12.2016 - 05.2020
Boutique Manager
Nespresso
11.2012 - 05.2014
Flight Operations Manager
Korea Business Air Service
01.2004 - 01.2011
MBA - Financial Markets And Risk Management
University of Illinois At Chicago
Master of Arts - Public Administration
Pusan National University
Similar Profiles
Enrique GonzalesEnrique Gonzales
Sales Associate at Goodwill Southern California Store & Donation CenterSales Associate at Goodwill Southern California Store & Donation Center
VANESSA PEREZVANESSA PEREZ
LEGAL PROCESSING SPECIALIST at OCLEGAL PROCESSING SPECIALIST at OC
Logan ThurmanLogan Thurman
Baseball Scoreboard Operator at Fullerton CollegeBaseball Scoreboard Operator at Fullerton College
Jaime KimJaime Kim
BOUTIQUE ASSISTANT at CELINEBOUTIQUE ASSISTANT at CELINE
Cassidy PattenCassidy Patten
Office Manager/ Bookkeeper/ Executive Assistant at Elliott Investments LLCOffice Manager/ Bookkeeper/ Executive Assistant at Elliott Investments LLC