Jopiet Sengelaub
Kunkletown,PA
Summary
Proven achiever with extensive experience in sterile processing and patient care at St. Lukes University Health Network. Excelled in surgical instrument knowledge and stress tolerance, significantly improving patient safety and contributing to Joint Commission accreditation. Demonstrated exceptional problem-solving abilities and teamwork, ensuring high-quality outcomes in high-stress environments.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Certified Sterile Processing Technician
St. Luke's University Health Network
07.2018 - Current
- Collaborated with the surgical team, providing timely delivery of sterile equipment during surgeries.
- Played a crucial role in maintaining Joint Commission accreditation through adherence to best practices in sterile processing operations.
- Assisted in reducing surgical delays, swiftly addressing any issues related to missing or damaged instruments.
- Achieved consistent quality outcomes, closely following manufacturer guidelines for reprocessing reusable medical devices.
- Improved patient safety by ensuring all surgical instruments were properly sterilized and assembled.
Sales Associate
The Loft
10.2016 - 10.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Orthodontic Dental Assistant
Justin Bair D.M.D.
02.2021 - 01.2022
- Assisted orthodontists in performing complex treatments, ensuring precise execution of tasks and high-quality results.
- Prepared dental equipment and materials for orthodontic procedures, ensuring optimal readiness for efficient appointments.
- Educated patients on proper oral hygiene practices to maintain healthy teeth during orthodontic treatment phases.
- Improved patient comfort by providing clear explanations and thorough instructions during orthodontic procedures.
- Upheld strict privacy protocols when handling sensitive patient information as per HIPAA regulations.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
Receptionist
Split Rock Resort
01.2011 - 01.2013
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Responded to inquiries from callers seeking information.
Education
No Degree - Health Sciences
Northampton Community College
Bethlehem, PA09.2025
Surgical Technologist Certification -
St. Luke's Surgical Technician Co-Op
Bethlehem, PA07.2024
Skills
- Surgical Instrument Knowledge
- Ethics and Professionalism
- Medical terminology knowledge
- Patient confidentiality
- Workload prioritization
- Critical Thinking
- Stress Tolerance
- Team Collaboration
- Problem-solving abilities
- Active Listening
Certification
CBSPD
Timeline
Orthodontic Dental Assistant
Justin Bair D.M.D.
02.2021 - 01.2022
Certified Sterile Processing Technician
St. Luke's University Health Network
07.2018 - Current
Sales Associate
The Loft
10.2016 - 10.2022
Receptionist
Split Rock Resort
01.2011 - 01.2013
No Degree - Health Sciences
Northampton Community College
Surgical Technologist Certification -
St. Luke's Surgical Technician Co-Op