Summary
Overview
Work History
Education
Skills
Timeline
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JoQuan Belyeu

Manager
Lithonia,GA

Summary

Enthusiastic [Job Title] eager to contribute to business success. Experience providing quality work to exceed expectations. Brings reliability combined with focus on customer satisfaction and teamwork.

Overview

4
4
years of professional experience

Work History

Wendys Manger

Wendys Fast Food
Lawrenceville, GA
11.2024 - Current
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Improved safety procedures to create safe working conditions for workers.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Established team priorities, maintained schedules and monitored performance.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
  • Defined clear targets and objectives and communicated to other team members.

Crew Team Member

Wendys Restaurant
Bluford, GA
09.2021 - Current
  • Organized stockroom shelves to maximize space efficiency.
  • Ensured that products are properly labeled before placing them on shelves.
  • Operated cash register accurately and efficiently.
  • Cleaned work areas regularly throughout shift.
  • Performed store opening and closing procedures as directed by management team.
  • Prepared sandwiches and drinks for customers according to their specifications.
  • Replenished inventory levels when necessary.
  • Collaborated with other crew members to complete tasks quickly and efficiently.
  • Assisted customers with orders and inquiries.
  • Maintained cleanliness of store by sweeping, mopping, and dusting surfaces.
  • Restocked items on shelves as needed.
  • Provided excellent customer service at all times.
  • Informed customers about daily specials in an engaging manner.
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
  • Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.

Education

High School Diploma -

Central Gwinnett High School
Lawrenceville, GA
08-2021

Skills

  • Cleaning and sanitation
  • Cash Handling
  • Food handling
  • Customer Engagement
  • Ordering Procedures
  • Product Promotion
  • Drive-Thru Operations
  • Inventory Restocking
  • Customer Service
  • Safe Food Handling
  • Food Preparation
  • Safety awareness
  • Cleaning
  • Workplace Efficiency
  • Taking Orders
  • Teamwork and Collaboration
  • Store Opening and Closing
  • Heavy Lifting

Timeline

Wendys Manger

Wendys Fast Food
11.2024 - Current

Crew Team Member

Wendys Restaurant
09.2021 - Current

High School Diploma -

Central Gwinnett High School

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JoQuan BelyeuManager