Summary
Overview
Work History
Education
Skills
Custom
Timeline
Generic

Joquine Nege

Bloomington,IL

Summary

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

11
11
years of professional experience

Work History

Maternal Morbidity and Mortality Operations Manager

Illinois Department of Public Health
2023.07 - Current
  • Support the activities of Maternal Mortality review committee through logistical planning for meetings, highly detailed note-taking organizing meeting documents/records and clearly communicating with stakeholders
  • Ensure compliance with state regulations for open meetings and records retention
  • Organize and enter highly detailed data into databases to support program goals including Maternal Mortality Review Information Application (MMRIA) while ensuring data quality, accuracy and completeness
  • Monitor current grant agreements and contracts related to maternal mortality
  • Utilize effective, clear written communication to correspond with external partners such as MMRC/MMRC-V members and federal grant partners
  • Serve as a liaison to the state MMRC/MMRC-V and a representative of the office of Women’s Health and Family Services
  • Assist in writing/updating grant documents and creating/processing new grant applications
  • Plan, maintain and implement the fiscal management of grants and contracts related to maternal mortality including grants received and grants/contracts disbursed by the department
  • Review and approve budget expenditure reports, review and approve payment requests to ensure federal mandates are met.

Public Health Program Specialist 2 (Team Leader)

Illinois Department of Public Health
2021.07 - 2023.01
  • Provide guidance, counseling, and clarity to team members on application review process, program policies and procedure
  • Update process procedure from time to time to reflect program policy changes and train team members on such changes
  • Respond to over 30 daily inquiries regarding the Medical Cannabis Patient Program and assist with the Opioid Alternative Pilot Program registry
  • Assist team members with all inquiries regarding program policies and procedure
  • Confer with qualifying patients by telephone/emails to explain policies and provide information about the application process
  • Monitor the system interfaces and report issues to the system vendor
  • Follow up with vendors to ensure that all reported system issues are resolved in a timely manner
  • Liaise with vendors to resolve system errors reported by patients and their caregivers, and other stakeholders that interface with the programs (e.g., healthcare providers, medical cannabis dispensaries, payment software carrier, IDFPR and office of the Secretary of State)
  • Assist in data collection and development of the Medical Cannabis Patient Program and Opioid Pilot Program annual report
  • Generate and analyze various reports on both Programs to inform management about the program performance measures
  • Respond to management over requests for data as needed for internal and external inquiry regarding both programs
  • Participate in database team meetings and provide input and recommendations as it relates to the comprehensive medical cannabis program and the system software
  • Serve as a preceptor to new employees
  • Process average of 45 registry applications during downtime from Public Health Specialist II duties.

Public Health Program Specialist 1

Illinois Department of Public Health
2018.01 - 2021.07

Coordinated, Processed, and followed up on medical cannabis applications through documented written and telephone contacts with physicians, qualifying patients, and their designated caregivers daily

  • Maintain and utilize tracking worksheets for each application process
  • Ensured completeness and accuracy of application processing as evident by review of applications, and applicant workflows by the program manager
  • Maintained both document/electronic registry files for each applicant to the medical cannabis registry program
  • Responded to daily inquiries regarding program policies, confer with qualifying patients and their caregivers by telephone to explain program policies, provide information about application process
  • Issued letters of deficiency/denial as needed
  • Consistently exceeded expectation with the required volume (15) of medical cannabis applications processed (over 20) with accuracy and completeness daily
  • In addition, processed an average of 15 change of information and lost/stolen cards replacement requests daily
  • Monitored and ran the Opioid Alternative Pilot Program reports on daily basis to ensure that the software functioned properly and report any system issues to the vendor and ensured timely resolution
  • Assisted in training new employees
  • Obtained multiple written /verbal complements from patients as feedback for kindness and willingness to go the extra mile to assist the patients with application process.

American Red Cross (Safe Families AmeriCorps Program Coordinator)

American Red Cross
2014.10 - 2015.10
  • Lead trainings to over 1200 youths on disaster preparedness in 10 counties in Central and Southern Illinois grade schools
  • Trained over1200 youths on how to utilize disaster fundamentals to act as advocates for preparedness in their homes and communities
  • Trained and empowered about 200 adults/seniors to establish disaster preparedness plan
  • Served in diverse socio-economic neighborhoods; distributed over 2500 preparedness information and educational materials
  • Involved in planning/executing 6 home fire prevention campaigns within Central and Southern Illinois
  • Installed over 5000 home fire safety devices in Central and Southern Illinois (at least 15 lives have been reported saved nationwide as a result)
  • Planned, coordinated and executed community service projects (Single Mom’s Morning Out, Home Fire preparedness canvassing and campaigns)
  • Educated over 350 seniors and 300 youths about safety through several health and Safety Expos
  • Established over 19 new relationships with the communities within the region
  • Achieved over 95% success rate on the effectiveness of emergency preparedness presentations from participants
  • Responded to various disasters and assisted the victims and first responders
  • Carried out various tasks assigned by supervisor from time to time.
  • Developed marketing materials to promote program offerings, increasing awareness and participation rates among target audiences.
  • Organized events and workshops to engage participants, enhancing their learning experience within the program framework.

Practicum

McLean County Health Department
2013.09 - 2014.03
  • Established the importance of training by evaluating pre/post Occupational Safety and Health Administration (OSHA) training test scores
  • Compiled and analyzed data obtained from the “Advocating for Smiles” survey and presented the report to the Oral Health Task Force
  • Performed record audit for the home care nursing agency, prepared and presented summary report
  • Identified need for review of existing audit tool
  • Reviewed and revised existing home care nursing agency record audit tool for health department
  • Visited some home care nursing clients along with Public health nurse to ensure that existing procedure is being strictly adhered to
  • Produced timeline report of priority tasks for Public Health Accreditation Board (PHAB) readiness checklists
  • Examined existing structure and identified necessary steps to commence accreditation process and recommended same to management
  • Reviewed and compare existing strategic plan to PHAB standard criteria and presented report to Assistant Administrator
  • Was appointed member of Oral Health Task Force for positive contributions.

Education

MPH (Public Health) -

Walden University
Minneapolis, MN
01.2014

MBA (Management) -

Ambrose Alli University
Lagos Nigeria
01.2001

B.Sc. Economics -

University of Jos
Jos Nigeria
01.1989

Skills

  • Large group trainings and facilitation
  • Banking /financial management
  • PC Skills Microsoft suite of programs (words, excel, power point, outlook, Access, CAVU, ICTS, Jetway, Bio-Track, Banking software IBBS and Flex cube,)
  • Analytical
  • Leadership
  • Planning
  • Conflict resolution
  • People/process management
  • Strong communication skills
  • Problem-Solving
  • Team Leadership

Custom

Upon request

Timeline

Maternal Morbidity and Mortality Operations Manager

Illinois Department of Public Health
2023.07 - Current

Public Health Program Specialist 2 (Team Leader)

Illinois Department of Public Health
2021.07 - 2023.01

Public Health Program Specialist 1

Illinois Department of Public Health
2018.01 - 2021.07

American Red Cross (Safe Families AmeriCorps Program Coordinator)

American Red Cross
2014.10 - 2015.10

Practicum

McLean County Health Department
2013.09 - 2014.03

MPH (Public Health) -

Walden University

MBA (Management) -

Ambrose Alli University

B.Sc. Economics -

University of Jos
Joquine Nege