Summary
Overview
Work History
Education
Skills
References
Timeline
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Billy Bankhead

Portland,OR

Summary

Energetic professional with solid record and significant background in hvac services. Successful at working independently or in group settings to diagnose and fix components in residential and commercial environments. Dependable and industrious with superior work ethic and dedication to quality.

Overview

22
22
years of professional experience

Work History

HVAC-R Service Technician

ProTemp
Portland, OR
06.2019 - Current
  • Inspected ductwork for leaks or blockages prior to installing a new unit.
  • Ensured that all safety standards were followed when performing service on HVAC-R equipment.
  • Installed new HVAC-R systems in residential and commercial settings according to manufacturer specifications.
  • Performed preventative maintenance on HVAC-R systems, such as cleaning, adjusting, and replacing parts.
  • Ordered necessary parts from suppliers in order to complete jobs efficiently.
  • Identified potential issues with existing HVAC-R systems before they became major problems.
  • Provided technical support to customers regarding operation and maintenance of their heating and cooling systems.
  • Calibrated thermostats for optimal performance of heating and cooling system units.
  • Replaced worn out parts of HVAC-R systems with new components according to manufacturer instructions.

Heating and Cooling Technician

Riteway-Huggins Construction Services
Portland, OR
09.2016 - 06.2019
  • Connected HVAC systems to existing gas lines or fuel tanks.
  • Installed and maintained residential and commercial heating, ventilation, and air conditioning systems.
  • Verified that all applicable permits had been obtained prior to starting any project.
  • Provided emergency services after normal business hours when necessary.
  • Diagnosed problems with HVAC systems using specialized testing equipment.
  • Inspected completed jobs for accuracy before leaving the site.
  • Checked indoor air quality levels throughout the home or building during service calls.
  • Retained careful and thorough maintenance and repair records in case customers required future service.
  • Troubleshot and diagnosed issues with HVAC equipment, providing recommendations for remediation.
  • Diagnosed and repaired faults in HVAC systems, including refrigerant leaks, electrical issues, and mechanical failures.
  • Installed and maintained residential and commercial HVAC systems to ensure optimal operation and energy efficiency.

Package Handler

UPS
Portland, OR
08.2016 - 06.2019
  • Managed inventory levels by tracking incoming and outgoing packages.
  • Organized packages according to type, size, destination, and other specifications.
  • Stacked boxes onto pallets in an efficient manner.
  • Reported any lost or damaged items to supervisors immediately upon discovery.
  • Monitored package deliveries to ensure timely arrivals at destinations.
  • Collaborated with team members on tasks such as sorting mail into designated bins.
  • Labeled parcels accurately according to company guidelines.
  • Transported parcels between loading docks, delivery vehicles, and post office facilities.
  • Resolved conveyor system issues by clearing jams and blockages.
  • Logged packaging activities and filed reports in company databases.
  • Followed company policies and procedures for secure package handling.
  • Collaborated with team members to improve workflow and increase productivity.
  • Operated material handling equipment safely to move heavy packages.

Flagger

Accurate Flagging
Portland, OR
02.2016 - 08.2016
  • Demonstrated knowledge of local laws pertaining to construction work zones while on duty.
  • Monitored roadways for hazardous conditions and reported any potential issues to supervisor.
  • Held stop and slow paddles to direct traffic around active work sites.
  • Communicated with drivers to ensure safe passage through construction zones.
  • Provided guidance to pedestrians crossing streets in construction areas.
  • Ensured proper placement of warning signs, cones and barricades in accordance with state regulations.
  • Adhered to all safety protocols including use of hard hats, reflective vests, gloves.
  • Directed traffic away from work zones while maintaining safety regulations.
  • Alerted oncoming vehicles of unexpected changes in roadway conditions using hand signals or flags.
  • Informed workers about traffic control protocols for each job site.
  • Assisted with lane closures and detours when necessary.

Environmental Services Housekeeper

Providence Park
Portland, OR
01.2013 - 08.2016
  • Emptied trash receptacles and disposed of waste materials properly.
  • Maintained inventory of cleaning supplies used throughout shift.
  • Used ladders to reach high ceilings and walls for dusting purposes.
  • Reported any damages or maintenance needs to supervisor immediately upon discovery.
  • Maintained cleaning equipment in a clean and orderly fashion.
  • Followed safety procedures when using chemical agents to clean surfaces or laundry detergents when washing linens and clothes.
  • Performed general maintenance duties such as changing light bulbs or fixing broken locks on doors and windows.
  • Attended required training sessions related to housekeeping tasks.
  • Kept storage areas organized and free of clutter by disposing of unused items appropriately.
  • Provided assistance with moving heavy furniture or equipment as requested.
  • Adhered to departmental policies regarding safety protocols while performing job duties.
  • Disinfected public areas frequently and provided spot cleaning to maintain clean, welcoming atmosphere.
  • Helped prevent spread of infections by sanitizing surfaces, furniture and equipment.

Culinary Worker

State of Oregon
Portland, OR
04.2005 - 11.2012
  • Recorded temperatures of refrigerators and freezers throughout the day.
  • Reviewed daily specials with restaurant staff members.
  • Assisted in the development of menu items by creating new recipes and plate presentations.
  • Prepared appetizers, entrees and desserts according to recipes.
  • Stocked ingredients from delivery area to storage, work areas or walk-in cooler.
  • Set up banquet tables with appropriate tableware according to event requirements.
  • Maintained a clean and sanitary work station adhering to all health codes and regulations.
  • Checked freshness of food before using it in order preparation.
  • Readied plates for presentation including garnishes, sauces, seasonings.
  • Instructed cooks on how to properly cook meats, fish or poultry products.
  • Operated various kitchen appliances such as ovens, stoves, grills, fryers.

Stock Handler

Babies R Us
San Diego, CA
02.2004 - 11.2005
  • Reported any damaged goods to the supervisor immediately upon inspection.
  • Collaborated with other departments to ensure accurate stocking of shelves in stores.
  • Provided support during peak periods such as holidays by working additional hours as needed.
  • Responded promptly to customer inquiries related to product availability or order status.
  • Assisted with unloading deliveries from suppliers using hand trucks or pallet jacks.
  • Operated forklifts and other machinery to move products within the warehouse.
  • Received, inspected and logged incoming stock items.
  • Resolved discrepancies between physical stock count and computer system reports.
  • Maintained up-to-date inventory records and logs.
  • Cleaned warehouse areas regularly to maintain a safe working environment.
  • Tracked shipment progress using computer systems and updated customers accordingly.
  • Recorded merchandise moves for correct product counts and checked quantities against stocking reports.

Graffiti Removal

Urban Corps of San Diego
San Diego, CA
01.2004 - 11.2004
  • Enforced local laws related to noise pollution, graffiti removal, loitering, drug use.
  • Developed and implemented plans for the safe removal, containment, and disposal of hazardous materials.
  • Removed graffiti from walls or furniture surfaces using appropriate cleaning materials.
  • Organized trash removal services to keep parks clean and aesthetically pleasing.

Environmental Services Coordinator

Scripps Green Hospital
San Diego, CA
12.2002 - 11.2003
  • Investigated potential violations of environmental laws and regulations.
  • Developed and implemented strategies to improve environmental sustainability in the workplace.
  • Maintained records of all hazardous materials stored on-site.
  • Ensured compliance with local, state, and federal air quality standards.
  • Coordinated recycling programs across various departments in the organization.
  • Provided guidance on best practices for minimizing environmental impact of operations.
  • Conducted regular inspections of buildings to identify areas needing improvement or maintenance.
  • Checked inventory for required supplies and made lists for needed cleaning products.
  • Followed safety processes for all manual and electric cleaning equipment.
  • Monitored supply levels and requested new items to maintain completing daily cleaning tasks.
  • Notified managers of repair needs or additions to building operating systems.

Education

Certification - HVAC Installation And Repair

Portland Community College
Portland, OR
04-2016

Certification - Art of Communication

State of Oregon
Portland, OR
08-2011

GED -

Blue Mountain Community College
Pendleton, OR
09-2009

Some College (No Degree) - Introduction To Business

Treasure Valley Community College
Ontario, OR

Skills

  • Blueprint Interpretation
  • Schematic reading
  • System Installation
  • Load Calculations
  • Equipment Installation
  • Outside Sales
  • Customer-focused
  • Ventilation and air conditioning
  • HVAC and Refrigeration Systems
  • Cleaning and sanitizing
  • Maintenance tasks
  • Equipment Inspection
  • Team Development
  • Business development understanding
  • Maintaining equipment
  • Stock organization
  • Warehouse Safety
  • Inventory reporting
  • Flexible Schedule

References

References available upon request.

Timeline

HVAC-R Service Technician

ProTemp
06.2019 - Current

Heating and Cooling Technician

Riteway-Huggins Construction Services
09.2016 - 06.2019

Package Handler

UPS
08.2016 - 06.2019

Flagger

Accurate Flagging
02.2016 - 08.2016

Environmental Services Housekeeper

Providence Park
01.2013 - 08.2016

Culinary Worker

State of Oregon
04.2005 - 11.2012

Stock Handler

Babies R Us
02.2004 - 11.2005

Graffiti Removal

Urban Corps of San Diego
01.2004 - 11.2004

Environmental Services Coordinator

Scripps Green Hospital
12.2002 - 11.2003

Certification - HVAC Installation And Repair

Portland Community College

Certification - Art of Communication

State of Oregon

GED -

Blue Mountain Community College

Some College (No Degree) - Introduction To Business

Treasure Valley Community College
Billy Bankhead