Jora Brummette
Williamston,MI
Summary
I am a detail-oriented team player with strong organizational skills, and have extensive experience in customer relations and management. My experiences in the service and education fields have helped me gain the ability to handle multiple tasks simultaneously, while maintaining a high level of professionalism. In my career in education I gained multitasking, problem-solving and conflict management skills, and grew my interpersonal skills. All of these qualities, along with my eagerness to take on new professional challenges, make me a strong asset for your company.
Overview
34
34
years of professional experience
Work History
Middle School Science Teacher
Okemos Public Schools
08.1998 - Current
- Prepared and implemented lesson plans covering required course topics.
- Created interactive activities to engage student interest and curiosity in scientific concepts.
- Communicated with students and parents regarding academic progress, assignments, and behavior.
- Coordinated and collaborated with other faculty members during lesson plan development.
- Planned and supervised class projects, field trips and visits by guest speakers.
- Integrated Smartboard and other instructional technologies into classroom.
- Provided one-on-one attention to students, while maintaining overall focus on entire group.
- Implemented differentiated instruction to meet needs of diverse learners.
- Demonstrated positive and effective classroom management skills.
Substitute Teacher, K-12
Okemos Public Schools
02.1998 - 06.1998
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
Golf Course Beverage Cart Driver and Server
Grand Traverse Resort And Spa
05.1996 - 07.1997
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Served food and beverages promptly with focused attention to customer needs.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Bussed and reset tables to keep dining room and work areas clean.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Substitute Teacher, K-12
Traverse City Area Public Schools
05.1996 - 04.1997
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Held long-term substitute position from 8/96-4/97
Server and Server Trainer
Italian Oven - LaBelle Management
02.1995 - 08.1995
- Provided feedback and guidance to help servers develop industry skills and knowledge.
- Monitored new server performance and offered continuous support throughout training period.
- Trained new team members on restaurant procedures, menu items, and performance strategies.
- Instructed servers on proper techniques for taking orders, serving food and providing customer service.
Server and Server Trainer
Big Boy Restaurant - LaBelle Management
09.1993 - 02.1995
- Trained new team members on restaurant procedures, menu items, and performance strategies.
- Instructed servers on proper techniques for taking orders, serving food and providing customer service.
- Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.
- Taught servers to memorize menu ingredients and provide information on preparation methods.
General Merchandise Associate and Store Cashier
Feldpausch Grocery Store
06.1989 - 08.1993
- Completed efficient weekly pricing changes for general merchandise categories.
- Stocked shelves, racks and cases with new or transferred merchandise.
- Greeted customers and directed to requested products.
- Labeled products, rotated stock and fronted merchandise for appealing display.
- Operated cash register
- Collected payments by accepting cash, check, or charge payments from customers and made change for cash customers.
- Provided positive customer experience with fair, friendly, and courteous service.
Education
Bachelor of Science - Elementary Education
Central Michigan University
Mount Pleasant, MI04.1996
Skills
- Multitasking
- Organizational Ability
- Problem-Solving Skills
- Communication and Interpersonal Skills
- Team Collaboration
- Customer Service
Timeline
Middle School Science Teacher
Okemos Public Schools
08.1998 - Current
Substitute Teacher, K-12
Okemos Public Schools
02.1998 - 06.1998
Golf Course Beverage Cart Driver and Server
Grand Traverse Resort And Spa
05.1996 - 07.1997
Substitute Teacher, K-12
Traverse City Area Public Schools
05.1996 - 04.1997
Server and Server Trainer
Italian Oven - LaBelle Management
02.1995 - 08.1995
Server and Server Trainer
Big Boy Restaurant - LaBelle Management
09.1993 - 02.1995
General Merchandise Associate and Store Cashier
Feldpausch Grocery Store
06.1989 - 08.1993
Bachelor of Science - Elementary Education
Central Michigan University
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