JoRain Carlyle
Summary
Accomplished in all my work experience with a proven track record at all my previous jobs excellent customer service to any persons that I come into contact with, everyday a very focused and hard worker. always willing to get the job done in a timely manner. Any task that put in front of me or that is needed to be done I always put my best forth and and never leave a task or any of my responsibilities undone. im always focused and ready.
Overview
9
9
years of professional experience
Work History
Security Officer
Casino Del Sol
07.2024 - 10.2025
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Patient Registration Specialist
San Xavier Health Clinic
03.2022 - 09.2022
- Managed high-volume patient traffic during peak hours, prioritizing tasks to maintain efficient workflow.
- Provided exceptional customer service, addressing patient concerns and answering questions promptly and professionally.
- Strengthened relationships with healthcare providers by coordinating pre-authorization requirements for various procedures.
- Improved patient satisfaction by efficiently registering patients and verifying their insurance information.
- Verified insurance eligibility for patients quickly and accurately, reducing financial discrepancies between patients and providers.
Environmental Services Housekeeper
Desert Diamond Casino
06.2018 - 11.2021
- Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
- Ensured timely completion of assigned tasks by effectively prioritizing workload based on urgency and importance.
- Practiced established infection control methods to reduce risks to patients, families, and medical staff.
- Cleaned and disinfected all casino rooms and main floors as well as common areas to promote sanitary treatment and services environment.
Over Night Stocker
Walmart Supercenter
11.2017 - 04.2018
- Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day''s operation.
- Maintained neat, organized stockroom free of hazards.
Security Officer
Vee Quiva Hotel & Casino
03.2017 - 11.2017
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Education
High School Diploma -
Vision High School
Tucson, AZ06-2013
Skills
- Communication
- Computer literacy
- Adaptability
- Customer Service
- Leadership
- Responsible
- Focused
Timeline
Security Officer
Casino Del Sol
07.2024 - 10.2025
Patient Registration Specialist
San Xavier Health Clinic
03.2022 - 09.2022
Environmental Services Housekeeper
Desert Diamond Casino
06.2018 - 11.2021
Over Night Stocker
Walmart Supercenter
11.2017 - 04.2018
Security Officer
Vee Quiva Hotel & Casino
03.2017 - 11.2017
High School Diploma -
Vision High School
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